RES/CIC Employee Spotlight – Monique Radway
By Rama Malkapuram, Manager, Acting Operations Manager
Monique Radway has been with ASP since March 2021. She originally joined the ASP team as a crossing guard. Prior to joining ASP, she successfully completed a certificate program in Hospitality and Tourism Management from the University of Technology in Jamaica. She has 2 years experience in customer service and 1 year of office administration experience. She is very professional while discharging her duty and always followed proper procedures as mandated by the City of Toronto. In October 2021, she temporarily moved into the role of Administrator at our North York office to assist with the Crossing Guard operations. Her role primarily was to answer phone calls from the Crossing Guards. She demonstrated a positive attitude in adapting herself to the new environment. In a short period of time, she learned about the X Guard App and started managing temporary punch ins, assigning and unassigning guards on the App with minimal support. She also started assisting with other administrative functions such as monthly uniform inventory counts, issuing ASP jackets and vests to the new hires and existing crossing guards. She became an integral part of the Crossing Guard team. Her dedication and commitment towards her job were recognized by the entire ASP team. I would like to thank her profoundly, for all the good work she put forth in last couple of months. Great job, Monique
Thank you, Roberto!
Please join our ASP Crossing Guard team in wishing a happy retirement to Roberto (Rudy) Soriano. Rudy has worked as a dedicated full-time member of the ASP School Crossing Guard Services since the program’s inception in 2019. Prior to working at ASP, he was a Crossing Guard with the Toronto Police Service for over 10 years. He exemplified kindheartedness and was consistently reliable during his tenure with ASP. He will be sorely missed by the management team, his fellow crossing guards, and the community he served. We wish him all the best as he embarks on this new chapter of his life. Many thanks for his hard work and service
What Can We Do?
- Get vaccinated – protect yourself and others
- Be aware of risks associated with different settings
- Wear face masks indoors – properly worn face masks are your best defense against the virus
- Continue to wear a mask in busy outdoor areas like campgrounds, playgrounds and dog parks
- Maintain social distancing – Health Canada still encourages us to minimize close contact with others.
- Keep hands and surfaces clean
- If you feel sick, even with just a sore throat, you should stay home and self-isolate if you have symptoms
- Continue to avoid non-essential travel
- Socialize outdoors whenever possible
- Avoid crowded indoor spaces with poor ventilation —especially with the unvaccinated.
Take Care of Your Mental and Physical
- Adjusting your expectations based on what is in your control
- Have a backup plan if something is not available (school/daycare, gym, etc.)
- Take advantage of nice weather and spend time outdoors
- Acknowledge that pandemic fatigue is real and make use of our EAP (LifeWorks program) if you are experiencing mental health concerns like anxiety, stress, or depression
Collectively, our actions can help prevent the spread of COVID-19 and keep our families, friends, and co-workers safe. As the pandemic drags on through a fourth, intense wave, front line hospital staff are running on empty tanks, and we owe it to them to take precautionary measures and make it through this wave without overburdening our healthcare system.