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Employee Spotlight at Calgary International Airport
By Elizabeth Warwick, Operations Manager
Samantha Johnson & Cam Schulte
SOC Operators Samantha and Cam received an urgent video review request from an out-of-province police agency, regarding a homicide suspect who had landed in Calgary on an inbound flight.
The two operators quickly began reviewing CCTV footage and were able to identify and locate the suspect based on a photo provided by police. They saved a total of 16 video clips and were able to provide the police with very important details to assist in their investigation, including the exact time and taxi number that the suspect left in.
Both the police and the YYC Security team were extremely appreciative of the assistance of these two dedicated and skilled operators!
Samantha Johnson, SOC Operator, receives Certificate of Recognition from Dean Lovric, President & CEO
Shannon Jacobson
Supervisor Shannon Jacobson was conducting groundside patrols of airport property when she observed an individual who was behaving in a suspicious manner in one of the parking lots.
She approached the individual who informed her that he was waiting for a friend, but Shannon felt that something was off. She reported the suspicious individual to the on-duty SOC Operators who monitored his activity via CCTV. The individual then started trying the door handles of parked cars in an attempt to find an unlocked vehicle. Calgary Police Service Officers were dispatched and located the man inside of an unattended vehicle. The individual was subsequently arrested.
Jaspreet Badesha, SOC Operator, receives Certificate of Recognition from Angus Wilson, Director, Aviation Services
Jaspreet Badesha and Derek Steman
SOC Operators Jaspreet and Derek were on shift when they received an urgent report of an individual who was observed walking airside and crossing runways and taxiways, presenting a major security and safety concern to himself and others.
The two operators quickly responded and began reviewing CCTV and dispatched Calgary Police Service. It was determined during the investigation that the individual was disoriented and confused due to medical issues and had climbed over the fence to enter the restricted area without realizing he was on airport property. Jaspreet and Derek went above and beyond their duties to assist the IOC team, and even spoke directly with the individual to determine the details of the incident and assist with providing translation services for the individual.
Derek Steman, SOC Operator, receives Certificate of Recognition Angus Wilson, Director, Aviation Services