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OSR Mariam Yalda Wins Eye on Safety Award
By Noah Thompson, Senior Manager, Customer Service
OSR Agent Mariam Yalda received an Eye on Safety Award from GTAA, Corporate Safety and Security for going above and beyond while performing her OSR duties.
During an afternoon peak in Terminal 3 at Toronto Pearson, Agent Yalda was instrumental in the apprehension of two passengers that forced their way through a Terminal Access Control Point.
Mariam’s attention to detail and direction, led TPIA Safety and Peel Regional Police to the unruly passengers to stop them from boarding their flight.
Mariam is a shining example of our team going above and beyond for Safety and Security. Mariam received some safety swag and is invited to attend the GTAA’s Eye on Safety Gala later this year. A job well done!!