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City of Toronto Respite Contract Renewed for A Third Year!
By Kat Szumacher, Operations Manager
ASP’s hard work and commitment to success led to big wins yet again. Thanks to the dedication of our team, and our ability to collaborate and work together when challenges arise, we are pleased to announce that the City of Toronto Corporate Security Management team has awarded ASP with the Respite contract for another year.
Servicing the City of Toronto Respites has been no small task. Since taking up the challenge in early 2020, at the beginning of the pandemic, we understood that in order to be successful, we’d have some hard work ahead of us. The City of Toronto Respite facilities have traditionally been high-activity sites, requiring a rigorous selection process and extensive training prior to site deployment. We faced lockdowns, mask enforcements, and required specialized training to best service the shelter users and our client. This past year, we revamped several elements of onboarding, training, and recruitment, which have yielded overwhelmingly positive reviews from the City during our monthly meetings. These efforts have had tangible and resounding results that have been felt at all levels, especially by City of Toronto Corporate Security Management, and resulted in us being rewarded the contract for our third year!
There have been so many projects and initiatives started since October, from the PTS entry launch, Tracktik reporting updates, MPS realignment, scheduling float and reserve staff, our probationary review process, onboarding and training updates, guard matrix audits, and others. I would like to thank everyone who made this happen as it was a team effort by so many incredibly talented people across the organization.
A special thanks to:
- Antoniette Freeman
- Dave Harris
- David Ramlagan
- Fatema Pipalyawala
- Gurdeep Bathal
- Harjinder Singh
- Harvinder Singh
- Jacinth Rose
- Jatin Sood
- Jay Ritchie
- Kadina McKenzie
- Keba Walters
- Khan Sultan
- Kirti Khatri
- Lucy Nguyen
- Manish Munukuntla
- MD Abdul Halim
- Noah Thompson
- Phil Marinelli
- Ranjan Sethi
- Saikrishna Penjarala
- Sean Gallagher
- Shine Mathew
- Tristan Fuller
- Varinder Panesar
- Wendel Sylvester
Thank you to Recruitment, Training, Administration, HR, IT, MPS Team, and our Respite Rapids. And of course, to all of our Site Supervisors and Respite Specialists – this win would not have been achieved without you. Thank you for your continued hard work in making sure our clients know that to ASP, #SecurityMatters.