Have You Thanked a Security Guard?
By Darren Scott, Resource Coordinator
All strategies are important when training and developing a great Security Guard; the one that is often most forgotten is saying “Thank you”.
Saying thank you to a good security guard accomplishes two things. First, it shows that you have recognized the guard’s specific accomplishments, behaviors, or actions. Second, saying thank you also shows your appreciation for those same
Benefits of Thanking a Good Security Guard
Outside of being the right thing to do, there
are many benefits to saying thank you. Here
are just a few:
- Higher morale. Being a security
guard can be a thankless job
sometimes. Recognizing and
acknowledging a guard’s work will
engage and motivate.
- Improved relationships.
Improving relationships between a
good security guard and clients, or
your coworkers, is essential
in providing great service. When
there is a good relationship guards are
more likely to go above and beyond
the call of duty.
- Improved bottom line for all. By
recognizing and showing appreciation
to a good security guard, you are
creating a win-win situation for all
parties. Guards will become better
ambassadors for employees and