Human Resource Team and Initiatives

By Deborah Ciccotelli, Director, Strategic Initiatives

I have been filling in as interim HR Manager for the past month and it has been a great learning experience.

I have also had the pleasure of working with the wonderful Human Resources (HR) team at both the Corporate Office and the Airport.

It is important to recognize that HR is a critical Department within any organization. In addition to the many administrative functions it performs, HR is also there to support and assist managers, as well as serve our employees and ensure that their rights and needs are met.

HR is a complex department; responsibilities vary from recruitment and onboarding to benefits and compensation, to claim and complaint investigation to performance management and organizational effectiveness.

There have been many changes in HR with some recent departures and the arrival of our new HR Generalist, Neeru Panjwani (pictured on the left).

We also welcome HR Consultant Kelly Neri on board, who is assisting the head office team in streamlining workflows and processes between Operations, HR, Resource Planning and Accounting as well as refining our new HRIS system. We hope to be in a position to begin to roll-out some of these process changes within the next week or two.

We held two Sensitivity Training sessions on March 26 and 27th and are planning a Calzonetti Leadership and Coaching session for our Calgary management team on April 23 and 24th.

Over the past month, I have truly been impressed with the passion and dedication of the HR Team and their enthusiasm to participate in the development of new processes, which will significantly improve the effectiveness and efficiency of HR activities and well as communication and information-sharing across departments. This team has been actively involved in these new initiatives while continuing with their extremely heavy workload, during a period where we are not yet fully resourced.

I would like to personally thank Sarah Jessop, Neeru Panjwani, Sushana Lindo, Sean Gallagher, Susana Borosic and Petra Nash for their dedication and commitment to the organization and for their patience and support in assisting and educating me in HR processes and activities, which has made my interim role as HR Manager memorable.

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