Sensitivity Training for People Managers
By Neeru Panjwani, Human Resources
ASP joined hands with Sensitivity Training Canada, a leading provider of sensitivity training that builds respect in the workplace.
Sensitivity Training Canada conducted a training session for all ASP people managers in the OSR division at Toronto Pearson International Airport and all support functions at our head office, including Human Resources, Scheduling, Finance & Accounting and Operations.
Continuing our belief and practice of developing our employees, the training provided an excellent learning opportunity regarding the nuances of building healthy work relationships and achieving healthy resolutions to workplace conflict. The training provided critical information and strategies for building a psychologically safe work environment that supports the mental well-being of employees.
As we work with an ethnically diverse workforce, the session also enabled the managers with tips on cross-cultural sensitivity.
The managers were trained on business- critical skills of building a collaborative work environment and restoring normalcy after a workplace incident.