Appreciation Letter Received by the GTAA
Submitted by Garinder Grewal, Service Delivery Manager
To whom it may concern,
This letter is to thank the security staff that assisted my husband and I on February 6th. The weather was terrible that day, which I imagine makes everyone’s job at the airport more difficult. My husband and I got separated and he suffered a seizure. After assessments from EMS, we decided to proceed home. I was so grateful to the staff, especially your Terminal 3 security supervisor Reyaz Prahalad. He personally escorted us to another terminal so we could catch a Greyhound home, as our flight was delayed. His compassion and kindness went above and beyond what I would expect from anyone.
Sincerely, Nicky Kozoriz