I just wanted to express the appreciation of your door patrol’s Amolpreet Singh.
We received a crash bar alarm from one of the doors in the Gate 193 Extension (“Pier G”) that leads to the apron. We in SOC could see from the camera that the passenger was continuously pushing on the crash bar, almost opening the door.
Amolpreet (who at the time was working Terminal 1 Door Patrol) was able to get there in a timely manner and stop the issue before it escalated.
As we are well aware, the extension is a distance to get to, depending on where you are coming from.
Amolpreet’s help was greatly appreciated and I hope she is recognized for her continuous display of hard work.