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OSR “TEA and TALK”
By Mary Christidis, Manager, Customer Service
We had our first monthly TEA and TALK and it was a great success!
Every month, we will invite a small group of OSR agents to hear feedback over a cup a tea. Feedback is a critical component to a successful operation and I appreciate all the open dialogue.

Our first group from left to right. Mark Acena, Marjan Askani, Ethilda Donkor, Abigail Danso, Vianna White, Mary Christidis, Gillian Byron.

