New Training and New Normal
By Daniel McCormack, Quality Control Manager
New normal is something that we have heard quite a bit since the beginning of the year.
We are in a different time and every aspect of a company’s operation has had to change in order to adapt and overcome. ASP wants to ensure that the goal of continued growth and success is achieved each quarter, and it is only possible when all work toward that goal.
What does that mean for you, me, and the company? Adapting. Adapting training and procedures so we stay safe, stay effective, and stay on top of the fluid and changing landscape of the pandemic era. This will make the post-pandemic transition easier and sooner. What does it look like? It is increased virtual training, emphasis on digital reporting and ensuring that we are following public health measures as we perform our roles.
At YYC this quarter, we have completed virtual and reduced-capacity training, and have begun overhauling our iSpring modules. Our staff have reported positively on the comprehensive modules for radio communications, report writing, and of specific note, the Guardtek how-to module, which presents our guards with an intimate knowledge of how to utilize Guardtek to the best of their ability. A strong positive of the training being virtual is that anyone can finish the training on their own schedule, which many of our team enjoy. Staff have expressed that they appreciate being able to go over the material at their own pace.
The future of training and engaging with staff in incentive programs is all virtual. The new normal training landscape for ASP is one that uses venerated technologies and software to deliver, receive and improve upon these things.
All of you, across all ASP sites, are encouraged to put a piece of yourselves in the training by providing feedback so that we can continue to innovate. It is the cooperation between us all that will get us through the good times and the tough times. If you have ideas, we want to hear them!