We would like to recognize OSR Alfredo Tejada for going above and beyond. A passenger arrived from Istanbul and was connecting to the USA. Unfortunately, there was a problem with his connecting flight to Detroit and he needed to be rerouted to Chicago the next day. With limited options for dining at the airport these days and knowing this passenger would have to stay in the airport overnight, Alfredo took it upon himself to purchase a drink and something to eat for this passenger as he waited for his flight the next morning.
We are always on the lookout for “star” performance
Other recipients of the STAR award this month for Passenger Experience and Team Spirit