I would like to start by addressing our current staffing issues at YYC. 2021 has been a challenging year, and although we have been actively recruiting since the summer, we could not have anticipated the unusually long wait times for TC clearances. We currently have over 20 individuals who have been hired but cannot train because they do not yet have clearance. This has led to many issues but because of the great teamwork we have here, everyone worked together, and we were able to get through this difficult time. TC clearances have finally started coming through and we should start to see more staff soon.
As a result, I want to thank each one of you for the hard work you’ve put in over the last 6 months. Many of you have been reassigned while on shift, assisted in covering breaks or asked to complete work you do. Many of you have also been working so much overtime that I don’t think you ever leave work. If this was any other team, I don’t think we would have been able to make it through this tough time. Secondly, I would like to discuss supervision at YYC. Our contract was recently extended and as part of that extension, a change was made in the supervisor structure.
Thank you again to everyone for working as a team and stepping up when it was needed. Your hard work and dedication have not gone unnoticed.
While we previously had an ITB and DTB Supervisor, a decision was made to have one Terminal Supervisor and one Airside Supervisor. This will increase supervision on the airside and will better help structure our team. We have lost of few supervisors over the last few months and have been using backup Supervisors ever since. Part of the reason for not filling these positions sooner was because of this structural change to the team. Now that the contract has been signed, we are actively recruiting new supervisors and they will be on the floor soon.
The supervisors will go through an enhanced training program meant to better develop their interpersonal skills and ensure better communication with staff. I believe this training will make a great difference and will benefit all staff. Thank you again for all the hard work, everyone is proud of everything this team has accomplished and what we all know we will accomplish in the future.
2021 has been a very difficult year but if we made it through this there’s no reason we can’t make it through any other challenges, especially once this pandemic has ended.