RES/CIC Updates

I would like to give a warm welcome to Nikhil, one of our most recent additions to the team at one of our corporate offices. Nikhil comes with a lot of knowledge for the area we hired him for and has already made a very bright and positive impression on the clientI would like to give a warm welcome to Nikhil, one of our most recent additions to the team at one of our corporate offices. Nikhil comes with a lot of knowledge for the area we hired him for and has already made a very bright and positive impression on the client.

Tampering with doors and their mechanisms

It has been noted that some guards have been using tissue and cardboard to manipulate the doors so that they do not have to get up and open them for the clients. A memo was circulated already advising of the breech and what actions will be taken if caught. We at ASP appreciate the hard work everyone does and would appreciate if we refrained from this practice and any other practice not in line with the company policies and procedures.

Punching In/Out

This is a reminder to all employees that punching in/out is a part of your daily duties and assignments, we have discovered that this is far below compliance and while there have been numerous notifications and memos sent out, it seems as though we are still not compliant. Please note that we appreciate your efforts and understand that this helps our accounting department out a great deal if we can meet full compliance.

Also please be reminded that when signing in/out on the log sheet, sign your full name and clearly so that our resource planning and accounting team can understand, because we want to ensure that everyone is compensated for their work and time. This small request will go a long way.

Special Occurrence Reporting

We have been having some extreme challenges with the way we are writing out incident reports. We are missing out on the fundamental principles of incident reporting. The who, what, when, where, why, how. We are using conclusive writing such as “the client was being aggressive”, “and writer removed him from the site”. Other improper terms like “the writer told him to stop doing that” and “the client threatened the writer”. I am available for anyone who needs help with their incident reporting, please feel free to contact me at: abonimy@security-asp.com.

These have caused significant strains on the operation and our Resource Planning team. It is imperative that we plan our personal time and work time accordingly. While there is a provision made for employees to get rest and a break away from work, it is expected that this be done in coordination with the employment laws and the ASP’s policies.