Training & the Home Stretch
By Daniel McCormack, Quality Control Manager
Hello ASP! We have all received some exciting news regarding vaccination roll-out across the country. I am very aware of the exhaustion that we all feel from the pandemic, but it is very exciting that there is finally an end in sight. I know that the Calgary part of the family is ready for things to get back to normal. All we have to do is continue to forge onward, keeping up the effort we have been putting in this far. To that, I would like to highlight some areas for ASP at Calgary Airport.
I cannot speak highly enough of the team here in Calgary. The supervisors, the guards, and everyone we interact with outside of ASP has been phenomenal in keeping the operation running during the pandemic. Many restrictions or protocols change regularly to reflect federal and provincial standards and the team has always stepped up to meet the challenge. One of the hardest parts of the pandemic is continuing training or re-aligning how we complete training so that we can continue to provide our high-quality service for our clients. Over the last month, training was completed on our newest group of Operators in our Security Operations area where the training is quite technical, and it requires a great deal of time and attention on part of the mentor and the mentee. I want to specifically recognize Samantha Johnson and Patrick Nichol who were the assigned mentors for this training. Not only did they deliver high-quality training, but they did so while ensuring that all the COVID protocols were followed, which for the uninitiated, is no easy undertaking in that role (and, of course, thanks to Sam and Patrick’s partners).
In fact, across the entire workforce, despite the hurdles and hoops that our team needs to jump through to complete training safely, our team rose to the challenge in a fashion that benefits the entirety of ASP. To you, mentors of our newest hires here at YYC, I commend you in your diligence. The feedback I receive from the new hires has been positive and you should be proud. It is great to see everyone taking charge during the pandemic to get the job done correctly and safely.
It is this that I notice most about ASP—the people that work here really care about the work. For most of us, our work in security directly influences someone’s safety, and I am glad to work at a company where Security Matters.
Until next time, wishing you all the best. Stay safe while we are on the home stretch!