By Trisha Murray, Canine Division

The ASP Canine unit has undergone explosive gr owth (haha) in recent months. In response to new regulations set out by Transport Canada, the air cargo industry is preparing for new cargo screening standards, among those, canine explosive dog detection. ASP will be the provider of choice for what we hope will be many of the major cargo carriers in Canada.

The ASP Canine unit has undergone explosive gr owth (haha) in recent months. In response to new regulations set out by Transport Canada, the air cargo industry is preparing for new cargo screening standards, among those, canine explosive dog detection. ASP will be the provider of choice for what we hope will be many of the major cargo carriers in Canada.

FedEx
Our first major account in the area of cargo screening is FedEx. To prepare for EDD screening services at FedEx we have recently hired more than thirty new canine handlers. Our handlers will work at locations across Ontario, Quebec, New Brunswick and Nova Scotia to start.

Train, Train, Train
Recruiting and Management have been sourcing and hiring passionate and talented new handlers throughout the spring. Our trainers are running 8 week courses in both Toronto and Ottawa to prepare our new handlers and our new canines for certification with Transport Canada this summer. The certification is a requirement and will be renewed annually.

Fun Facts
A dog’s sense of smell is at least 40 times better than ours. They can hear roughly 4 times further than humans. They have 18 muscles controlling their ears! And if that weren’t talent enough, dogs can sniff and breathe at the same time.

Dog Joke of the Day
Why was the dog such a good storyteller?He knew how to paws for dramatic effect.


By Vince Bozzo, Senior Director of Operations

On December 21, 2020 ASP was awarded a new contract with FedEx Canada to provide Explosive Detection Dogs in Eastern Canada at nearly 20 FedEx locations in four provinces. Our team was so excited to start our relationship with FedEx, but we knew how much work it would be! Working closely with our ICTS family, we started to plan the necessary training and acquisition of our dogs, recruitment and hiring of 30 new ASP employees, planning for operation in four provinces and of course working for Transport Canada Certification by July 1, 2021!

We couldn’t have done it without the help of so many ASP employees. Our Canine division worked hard assisting our new handlers, our Trainers worked tirelessly with consultants to ensure all of our new handlers were ready for FedEx. And of course so many other departments like Finance, Human Resources, Security, Resource Planning and Administration all stepped up to help in any way they could assist. The ASP Family was amazing. I am so proud on Thursday June 10, 2021 our new Canine handlers officially graduated from our ASP Training program and are ready to commence their careers at our partners locations. Congratulations to all of our new ASP employees and Thank you to each and every one of our ASP and ICTS family for your help and guidance.

Congratulations!!!


It is with great sadness that we inform you of the passing of Robert (Bob) Watson. Bob had been with ASP since we were awarded the contract in 2018 but has been working at the airport for many years before that. Bob was a friendly, easy-going man who was known and loved by almost everyone at the airport, not just ASP. He will be missed by everyone here at YYC.

“Bob was a friendly, easy-going man who was known and loved by almost everyone at the airport”


By Matthew Szajkwoski, Operations Manager

I want to start with thanking the entire ASP team at YYC for doing a such a great job over the last quarter. The last year and a half has been difficult on everyone but thankfully we are reaching a point where vaccines are rolling out and restrictions are being eased. Although Covid-19 will likely be with us for a long-time, it is exciting to slowly return to a normal life. A life without restrictions and one where we can socialize and be with friends and family – and eventually start travelling again!

The ASP team at YYC has done a fantastic job during this pandemic and I fully expect this to continue in post-pandemic times. As travel restrictions start to ease, we should start to see an increase in flights and traffic at all airports, including YYC. This is where I expect this team to continue building on the progress we have made so far and make this team, and the operation, even better. If we succeeded during these tough times, there is no reason why we can’t thrive during the good times.

Over the last few months, we have seen changes to several procedures here at YYC (including SOC in our daily Terminal Patroller meeting, increasing supervisor and management post visits, having Terminal Patrollers assist posts during peak times, etc.). As a result, we have seen a positive trend in our overall performance and the client is very happy with our progress. This is the success we need to continue to build on. We have momentum in our favour right now, let’s use it to really stand out and show everyone what the ASP team at YYC in really capable of.

“The YYC has done a fantastic job during this pandemic”


By Garinder Grewal, Operations Manager

We are both delighted and disheartened to announce the retirement of our Access Control guard Vinod Manchanda. Vinod has been an outstanding part of our organization since January of 2008 and an Access Control guard at Toronto Pearson since August 2004.

Vinod has been a tremendous employee and an integral part of our company for the last 13 years. His contribution will always be valued. His hard work, commitment, dedication, and punctuality will be greatly are worthy of admiration. Filling his shoes will be an almost impossible task.

On behalf of everyone at ASP Inc, I would like to thank him for his years of service and wish him the best of luck.

“On behalf of everyone at A.S.P. Inc. I would like to thank Vince for his years of service and wish him best of luck”


By Norman Butt, Operations Manager

I am pleased to announce that Tyler Hilderbrandt has been promoted to the Supervisor role at the YSB airport on May 28, 2021. Tyler is very passionate about customer service and being part of the Security team at ASP. Tyler started his ASP Journey as a guard on Nov 1st 2018 when ASP acquired the contract. He worked his way from a guard to become a lead. He was selected by YSB authorities and ASP to assist the supervisor with annual parking and training of new employees for their AVOP. Tyler went above and beyond to assist the new manager on-site while he was training. In addition to his duties, he was selected as a health and safety rep for YSB. In Feb 2021, he was placed in the pass control office and was in charge of various duties assigned by YSB. In May 2021, Tyler applied for the site supervisor at YSB. We are very proud of Tyler’s achievements and are looking forward to seeing his continued growth within our organization. We wish Tyler the best of success in the new Supervisor role.


By Daniel McCormack, Quality Control Manager

Hello ASP! Hard to believe it’s been another quarter. I’m sure you feel like the most recent newsletter was only last week. It’s amazing how quickly times flies, isn’t it? It’s this that I want to speak to you about. At least for me, a day whizzes by at light speed, and there is never time to finish it all. Sometimes it tires you right out. I know that at YYC, it is always busy—we are like bees in a hive when we are getting the job done. All well and good, but what I want to discuss is how important it is to disconnect after work as much as it is to be engaged while at work.

We have a wide range of duties that we must perform during each shift, and regular breaks are a must. Whether it be access control, patrolling, escorting, you name it, when at work, we need to be 100% switched on so we don’t cause any errors. It’s not an easy task, especially when duties pull us in multiple directions, when deadlines are on top of us, requests, additional taskings—it’s the nature of our jobs that we are always doing something and there is extremely little down time, and even then, there’s something that we can do.

When the whistle blows at the end of the day, I encourage you to relax, put the phone on silent, curl up with a good book, watch a tv show, play a game, coffee with friends, time with family—whatever it is you like to do that isn’t work, do it! Schedule a part of day during your rotation that allows you to step away; take that break and go meditate, go outside, breathe deeply and ground yourself. Disconnecting from the work world at the end of the day, and taking time to decompress is healthy, it promotes positive associations with your schedule and most importantly, it refreshes you.

The idea is that we need to do everything in moderation which goes for work as well. I say this to you with the hope that it strikes a chord and reminds you to take your health seriously and take time to find balance. What do I do to disconnect and relax? I grab my favorite beverages, get some fresh ingredients from the store, cook up a storm and invite my friends over for games night. From me to you—the secret to balance is to visit your happy place every day. Until next time, take care of yourselves!


By Marcela Mecaj, Airside Supervisor for Gurdeep Aujla, NPSV - TPIA

I want to nominate Gurdeep Aulja our senior guard on Airside for International Women’s Day.

Her dedication and long hours that she puts in for our company, and her willingness to make her work a better place, are a true inspiration.”

“If you want to follow, follow the footsteps of your women colleagues because they are the real heroes and real winners.

Managing home and work as a single mother, is never easy but she has always done it so effortlessly….. Wishing you all the success and prosperity on International Women’s Day.”

Thank you everyone for sending in your testimonials. As a company and as individuals, we must continue to champion and promote workplace diversity and gender equality, not just because it is the fair and right thing to do, but because gender diversity has a positive impact on the success of the company.

The ASP Diversity and Inclusion Committee is committed to promotion of workplace equality and diversity. For more information, please write to inclusive@security-asp.com.

“If you want to follow, follow the footsteps of your women colleagues they are the real heroes and real winners.”


By Mary Christidis, Operations Manager

Anoop K. Babra

Anoop believes in delivering value beyond the customer’s expectation, “Customers don’t always need large gestures, they simply want to know they’re acknowledged and appreciated”. “Toronto Pearson International is a happening place, she adds candidly, “to keep a lasting impression in your customer’s mind, do smaller acts for more people with a ready smile, after all, it’s the little things that count and produce loyal and happy customers”.

Anoop is a blogger, a mother and poet, she adds philosophically that Toronto Pearson is a great partisan for multiculturism. “A mosaic of colours and symphony of beautiful languages and accents that integrates, reflects and upholds cultural diversity and shapes it all into a great working environment.”

As most of the world was shut down last Spring, I found ample opportunity to meet myself. From trying varieties of teas, mastering DIYs, cost-free beauty treatments from the kitchen to watching classics, “my to-do/undo list” has been endless. I happened to go for a long drive on rainy evenings with my alter ego sitting strapped snug in the front passenger seat. Those evenings when one’s heartbeat matches the rhythm of peaceful drizzle and one consciously surrenders to the atoms harmoniously put together with loving details & precision. Even though change is inevitable and there’s a consistent reflection, mystical & naturalistic learning seems to be occurring all the time.

These long drives through the serpentine country roads made me feel deeply content, calm and fulfilled. There was no rush or wish to do anything else, change anything or even learn anything. It was like a transition into a different state of being or at least a different way to “taste being”. Life is clear, relaxed and steady! Life is simple and it refuses to complicate itself. Driving past the thick & lush foliage of Alaskan Paper Birch, Red Pine, Maple & Arbutus I realized that after a lot of seeking, searching and exploring what one has been seeking for has always been around after all. Big & small raindrops created magical ripples in the freshwater swamps and were a good reminder that the repeated yet ever fresh recognition of the freedom and fulfilment hiding in plain sight is the essence of undiluted awakening all at once.

I love to read the same thing again and again, be it a note from a friend, a message on WhatsApp, some lovely random quote, a flyer, a notice, a billboard or a scribble that I may have hidden deep in a book long ago. There are times especially when I toss and turn in bed, I self-diagnose my symptoms for COVID 19, eventually, I fall asleep over them. I may not be the most upholding theist, an apostle of any faith, I am not a non-believer either. I believe in a higher realm of God, Universe to be more precise. My prayer is just a prayer. A good example is from the last snowstorm day, “Sarbat da Bhala” (blessings for everyone basically). Sometimes I simply pray for my friendships, peace or a safe drive home.

This is a dynamic universe. Human feelings transition like the weather- made of cycles and microcycles. Some cycles rather quickly, momentarily, others may have rhythms that spin over hours, years or even decades. The key to witnessing these cycles, winds, waves, tides and seasons of feelings, is to have patience and trust the process of life. Also, it is much more important to be good at feeling something rather than focusing on feeling good all the time. That’s not humanly possible. At least I have yet to meet anyone who can manage to feel good all the time, no matter how evolved they claim to be. Life is really too short to be insignificant! Let’s be ourselves, unmask and breathe!

In addition to this. ASP has also created 2 new Lead Specialist positions to support the Specialists with their crucial day to day tasks at the airport.

Noel Misquitta
Lead Specialist – Pearson
Senthuran Mathieyaparanam
Lead Specialist – Pearson

At Calgary Airport we would like to welcome Catherine Emily to the ASP Family. Congratulations to Elizabeth Warwick and Matthew Szajkowski on the birth of their gorgeous baby girl.

Matthew Szajkowski
Interim Operations Manager – Calgary

Whilst Elizabeth takes her Maternity leave to look after baby Catherine, I would like to welcome Matthew Szajkowski as the interim Operations Manager at Calgary Airport. Matthew, a previous member of the ASP family has built up his experience managing a number of operations and has since rejoined ASP. Welcome Matt and we look forward to working with you.

Tyler Hilderbrandt
Business Development Operations Manager – Sudbury

The promotion of Karim Khamisa to the Business Development Operations Manager role within Res/CIC created an opening for a senior position at Sudbury Airport. As a result, we have promoted Tyler Hilderbrandt into the position of ASP Supervisor for Sudbury Airport.

Well done to all employees who have been promoted within all ASP Operations. I am proud to highlight that most of the promotions have come from internal candidates which clearly demonstrates succession planning and depth of knowledge and ability the ASP family has by promoting employees from within.

Zaina Syed – Security Guard, TPIA

“I have been with ASP for 7 months now and I can confidently say that as a woman, I have never felt more equal to my male counterparts in a professional environment than I have with this company! Competency, performance, hard work, professionalism and respect are of the utmost value here. Women and men alike, we are all seen as equal power to keep this ship sailing. Happy International Women’s Day to all!”


By Mary Christidis, Operations Manager

We would like to recognize OSR Alfredo Tejada for going above and beyond. A passenger arrived from Istanbul and was connecting to the USA. Unfortunately, there was a problem with his connecting flight to Detroit and he needed to be rerouted to Chicago the next day. With limited options for dining at the airport these days and knowing this passenger would have to stay in the airport overnight, Alfredo took it upon himself to purchase a drink and something to eat for this passenger as he waited for his flight the next morning.

We are always on the lookout for “star” performance
Other recipients of the STAR award this month for Passenger Experience and Team Spirit

From top left to right:
Asuma Conteh, Kriselda Charles, Kawsar Mohamud, Prisca Stephen
From bottom left to right:
Salman Ghaznavi, Vianna White, Alice Pinto, Ashir Khan