By Deborah (Debbie) Ciccotelli, Vice President, Strategic Initiatives

I truly struggled in writing this article as I was uncomfortable, unsure of what to say or how to say it.

I put a lot of pressure on myself to say the right things and in all honesty, I worried that as a privileged white woman I might come across as inauthentic or lacking credibility. I thought about not saying anything, but I feel strongly about this issue and felt it is important to say something – even if it is not perfect.

The recent events and demonstrations in Canada, the United States and around the world protesting the deaths of George Floyd, Ahmaud Arbery, and Breonna Taylor re-ignited the fight against racism and inequality. In addition, I was shaken and appalled by recent local events which clearly demonstrates that racism continues to exist in our country and our communities. These last few weeks have been hard – hard to watch, hard to listen and hard to comprehend. It made me realize that now is not the time to be silent.

I have seen first-hand the impact that recent events have had on my black friends, co-workers, and family members. I can see that their grief, hurt, pain and anger and I want them to know that I stand with them. The Black community is hurting right now, and we all need to do our part to support them.

In looking inward, I had to acknowledge my ignorance and my failure to look beyond my own life experience. I grew up in a large Irish family in a predominately white community. I have and will never know what it is like to be Black, to be discriminated against because of my skin colour or what it is like to have racist remarks directed at me. I have never really thought about being “white” and I did not feel privileged. I was fortunate to have a caring family, food on the table and a roof over my head – but I honestly never considered myself privileged. I came from a broken home and we did not have a lot of money or live in a big house – which is what I thought privileged meant. After educating myself, I now see how my being white is in fact a privilege. It gives me power I didn’t realize – the power to live my life without looking over my shoulder; to simply assume that if something bad happened, I would be believed, supported and helped; to know that if I am pulled over by the police I have not been singled out because of my race. I have been able to go through life without being discriminated because of the colour of my skin. “White Privilege” is not saying that as a white person my life has not been hard, white privilege is simply saying my skin colour hasn’t been a contributing factor.

With the full recognition of the privilege I as a white person has, I have made a personal and conscious commitment to notice, call out and challenge racism when I hear it, see it or become aware of it. If someone says or does something racist, I will call them out and let them know that their words or actions are offensive, hurtful and unacceptable. I also vow to offer emotional support to the victims of racism by listening, understanding, and caring.

Racism is like a virus, similar to COVID-19 in that while there is an awareness of people who show obvious signs of racial prejudice, there are many who unconsciously spread it asymptomatically without realizing they unconsciously carry harmful beliefs. Over the past couple of weeks, I have participated in some hard conversations with family and friends. It is important to me to talk to and educate my family and friends on racism and to admit and question our respective unconscious biases as they arise. Racism is a problem, it hurts people and although these conversations are difficult, intense, and uncomfortable it is time to listen, learn and to take action. By amplifying the voices of Black people, we can support the struggle against racism.

I sincerely hope that as individuals, as employees and as members of our community and country we can all abandon the prejudices of the past and embrace and accept people based on who they are rather than the colour of their skin. I know that it is easy to feel helpless in the wake of these traumatic events, but if the protests have taught us anything, it is that now is the time to act and leverage the global awakening of the situation and the opportunity for substantive change. This is a call for action for each and every one of us to do better, to speak up and be part of the solution to end racism.


By Mike Moledzki, Training Coordinator, Residential/Commercial Division

When dealing with difficult behavior:

Be empathetic: Do not judge; their reaction is showing their feelings on the subject.

Be respectful: Give them room. Do not encroach in their personal space.

Be clear in your communications, but mindful of the words you use; they can work against you.

Be calm and professional when responding to their behaviour; let them know you can help.

Be understanding. Their feelings could show you their true struggle.

Be a problem-solver. Do not add to the issue by adding your authority and enforcement or the rules.

Be respectful, with statements and limits; every choice they make may come with consequences.

Be confident, but flexible in direction of the rules, but not at the cost of safety or the site.

Be mindful of their reflection time on the subject. Decisions take time; do not make their decision for them

Be patient. Let them think; do not rush them into something that can cause issues later!


By Cliff Sampogna, Regional Manager - Residential/Commercial

We currently live in uncertain times with a lot of change coming in the near future that will improve our world and humanity. These changes are going toallow the world to become a better place and create more unity through understanding, compassion and acceptance.

As we all know, change can only occur when compassionate people stand up and speak up to educate and begin the education that is much needed. I personally have the amazing opportunity to work closely with someone that has an amazingly strong voice and has shown me that a single voice can make change.


By Angus Wilson, Director of Aviation Services

ASP is supported by ICTS initiatives for the post-COVID-19 era in the aviation sector. The COVID-19 crisis is dramatically impacting the aviation industry.

ICTS Europe – the aviation security specialists, the Company with Aviation DNA flowing in its veins, has set an objective for the organization: To help the industry bring airplanes back to the air as soon as possible.

We are addressing COVID-19 risks with solutions that will boost global confidence that “Flying is Safe”.

Our approach is modular and intended to benefit as much of the Aviation eco-system as possible. From airports, airlines, regulators through to competitors, our objective is a simple one – to address COVID-19 risks through pragmatic solutions and increase global confidence in air travel.

We would like to share with you the current initiatives we have taken in ICTS Europe and jointly with specialized partners.

Our team is ready to explore with you how these concept and products could be adapted to match your vision, objectives, plans and preferences. If you would like to explore any of these products further, please do not hesitate in contacting Angus Wilson – awilson@security-asp.com

Flight Reservations for Passengers/Airline

TravelDoc:

  • Checks passenger’s documentation against travel restrictions imposed by the authorities in the transit or destination country.
  • An online Travel Document Rule Library (APP or Web) that displays each country’s immigration, health and safety and customs rules is also available.

Document Verification and Security Processes at the Airport

  • CoviDoc + Security
  • Regulated Questionnaire Covid
  • Face recognition SDK in APP
  • RBHF (remote breathing, heart rate, fever)
  • Contactless doc validation (TravelDoc, CoviDoc)
  • Ongoing observation for COVID-19 signs detection
  • Clearance and documentation security + CoviDoc
  • APIS, Contactless ID bagtag printer (ICTS mobile unit)

Social Distancing: Enforcing Guidance at Airports

  • Unique software and live streaming capabilities
  • AI-based detection capabilities can identify and monitor multiple areas
  • Can be implemented using existing infrastructure
  • Combination of software and services
  • Remote monitoring capabilities
  • Quickly identify and address areas where guidelines are not being followed.

Sanitation of Baggage, Equipment and Surfaces

  • Closed space virus and virus disinfection system is based on UV radiation.
  • The system is UV-based
  • The autoclave operates at 360 degrees
  • Can be mounted on a towing wagon
  • Can be developed its robotic-autonomous version and move to serial production
  • Advantage, as opposed to chemical purification, is that you can use the room immediately afterwards.

Sanitation of Baggage, Equipment and Surfaces

  • Measure the distance of the tested pulse, body heat, positioning and breathing rate.
  • Fusion all the indices from the various sensors
  • Discover the symptoms of a remote corona patient without human contact.
  • The test data is displayed on a remote monitor
  • Only Pax touch’s bag procedures
  • Bag search with necessary H&S equipment.

By Dave Ramlagan, Training Coordinator, Aviation Security

We are adding some healthy competition to your iSpring online learning experience by adding a leaderboard.

The next time you log in to the iSpring app, select your initials in

the top-right hand corner to open your profile. You will see a leaderboard with assigned points. These points are assigned when you complete a course on iSpring.

The leaderboard will show your points and the points of your closest competitors. We will start this program by first assigning points to the Basic Training course and will then expand from there.

Making it to the top of the leaderboard will give you the bragging rights to be called an iSpring champion! For Toronto Pearson Security staff, please visit me when you are either in 1st place or tied for 1st place to receive a token of appreciation. We will expand the reward program for top learners at other sites in the near future. Happy learning!


By Josh Holowatenko, RES/CIC Recruiter

While we are navigating through these difficult waters, ASP’s Residential/Commercial Division is fortunately ramping up with security services. With that said, ASP prides itself in promoting employees from within the company.

We are looking for a strong set of guards who are looking for advancement opportunities and want to be part of a wonderful family/team. Internal or external, there are many opportunities that currently reside in the commercial division of ASP, just a select few of them being:

  • Mobile Patrol Supervisors
  • Security Specialists
  • Security Guards
  • Concierge Guards
  • Security Supervisors
  • Access Control Guards

If you are interested in transitioning into one of the above positions, or if you are looking for a new start or career path, email jholowatenko@security-asp.com.

Please send an email, with a copy of your résumé, and a small written portion of about yourself and what positions you would be interested in transitioning to.

Please note that most positions within this division will be in downtown Toronto and the surrounding area. We look forward to hearing from you and continuing your journey with you.


By Cliff Sampogna, Regional Manager - Residential/Commercial

ASP Security has partnered with Make-A-Wish® and will be supporting their mission to grant life-changing wishes to children battling critical illnesses.

Wishes give children renewed energy and strength, bring families closer together, and unite communities. Wishes have proven physical and emotional benefits that can give children with critical illnesses a higher chance of survival. By fundraising in support of Make-A-Wish, we have the unique ability to transform a child and family’s life during some of their most difficult trials. Every dollar we raise is crucial to the mission of granting the wish of every eligible child.

To protect the health of wish kids and their families, Make-A-Wish has paused wish-granting that involves travel and gatherings until August 31st. Right now, there are a record number of wish kids whose wishes have been postponed because of COVID-19 — and that number grows every day as this crisis continues.

This means wishes are now waiting. For our wish kids, every day of waiting is one too many. And now more than ever, hope is essential. With your support, Make-A-Wish is committed to ensuring that no child waits even one unnecessary day to experience the hope and joy that a wish brings. Thank you for helping us through this challenging time.

Here are just a few of the wishes granted recently:

  • Twelve-year-old Yolanda faced a difficult battle with cancer and was thrilled to have her wish for Apple electronics granted.
  • Xander, 14, went through cancer treatmentand his wish for a sports equipment shopping spree has renewed his strength.
  • Matthew is a nine-year-old cancer survivorand he was very excited to have his wish for “the ultimate game room” granted.
  • Bethany, 12, was diagnosed with a brain tumor. As someone who loves the great outdoors, herwish for a camping trailer was the perfect wish-come-true.
  • Four-year-old Gabriel’s smile on his wish day says it all! Gabriel lives with a neurodegenerative disorder and for his wish he asked for entertainment electronics.
  • Anthony is 10 years old and has a neuromuscular disease. His wish for a video game room ismaking time spent at home more fun for him and his brother.

If you would like to be a part of this amazing initiative, you can reach out to me at any time at csampogna@security-asp.com.


By Elizabeth Warwick, Operations Manager

Calgarians are no strangers to extreme and rapidly changing weather conditions. On June 13, 2020, however, the city experienced a particularly severe thunderstorm with heavy rain, strong winds, and tennis ball-sized hail.

In some areas. the wind gusts were up to 100 km/h, with multiple reports of tornadoes near the city. Although the storm only lasted approximately two hours, it resulted in significant property damage throughout areas of the city, including smashed-out car windshields, damaged home exteriors, major flooding, and electrical issues. The estimated total costs for the damages are near $1 billion.

As you can imagine, a severe storm such as this has significant impact on airport operations, and our ASP security team reacted quickly to assist airport operations personnel. A special thank you to the SOC Operators, Airside Patrollers and Supervisors who were given additional duties during the storm and in the recovery period which followed. They all went above and beyond to assist while equipment was repaired, and operations returned to normal.


By Cliff Sampogna, Regional Manager - Residential/Commercial

As you all know, Residential and Commercial Division has been growing immensely over the last few years. With growth comes infrastructure change and growth as well.

These changes have inspired positive change and growth that has allowed our team to take the next step.

I wanted to take this opportunity to welcome Vasilis Androutsos as the new Operations Manager for Residential & Commercial Division. Vasilis has over 18 years of safety and security experience, specializing in large sporting events, concerts, and residential/commercial properties, as well as over 10 years of operations management experience, with emphasis on efficiency, quality, cost, service, and employee relations. He completed his Bachelor of Science (B.Sc.) from Fairfield University and is currently pursuing his CPP certification.

Vasilis will be responsible for the oversight and management of the security services contracts for Residential/Commercial Division.

I am looking forward to seeing the work Vasilis will do for our organization and how he will help us to get to the next level of our business successes.

I am proud and honored to have Vasilis as part of our team and I look forward to watching him grow in this role.


By Tanya Gautam, Human Resources Administrator and Recruiter

At YYC, we have a team of passionate and enthusiastic employees. Our employees are not only passionate security professionals, but also have a caring heart for their colleagues.

Two of our YYC employees have set an example of teamwork and care for the community, during the COVID pandemic period, when people are stressed.

Kamalo Suleiman started his journey with A.S.P in February 2019 as a Casual employee and became Full-Time Access Control Guard in April 2019. Since then, he has worked hard to deliver quality service.

In May 2020, Kamalo, along with his wife, bought individual pizzas for all his shift members. This gesture of Kamalo sets an example of a real team player. That moment when employees were enjoying their pizza, sharing a positive vibe, not only brought them together but also relaxed them with a smile on their faces. Special thanks to Kamalo’s wife.

Kamalo has always shown interest in the company’s activities, and yet again, he planned his break to attend the Townhall. His regular participation in company activities and contributions towards his team is commendable.

Radowan Chowdhury has been working with A.S.P since September 2018 as Access Control Guard. He has demonstrated enthusiasm and commitment towards his duties and the team. Radowan bought sweets and food for the team in June and helped people to bond and spread positivity in the group. He received appreciation from his team members, supervisors and managers for his team spirit.

Radowan is also an active member of the Health & Safety Committee. His regular participation and contribution to the meetings are valuable.

We thank all the heroes of ASP who are taking an extra step to create a positive environment in this challenging time of the pandemic, bringing our people together and providing a quality service.