It is my pleasure to introduce and welcome our new Health and Safety Manager, Laurel Woodhouse to our ASP family.
Laurel joined the Human Resources team on November 2, 2020. I can attest to the idea that joining a new company is not easy this year, as I know a number of our employees can also relate to! Laurel spent her first month with ASP. with a laser focus on the public health crisis affecting us all. Laurel has established partnerships with our leadership teams across the country.
Laurel has an extensive career as a Health and Safety specialist and a wealth of experience fostering a health and safety culture. A Certified Health and Safety Consultant, Laurel has built and grown pro-active safety systems in a variety of industries for the last 15 years.
Laurel has a strong philosophy of putting safety first and unique experience in both federal and provincial health and safety legislation which will be a definite asset to the company. Her approachable personality combined with her collaborative approach has already made her a great contributor to the ASP family.
Located in our corporate HQ office in Burlington, Laurel’s work will take her across the organization.
Please join me in giving Laurel Woodhouse a warm ASP welcome.
By Garinder Grewal, Airport SDM, YYZ, Aviation K9
Congratulations to all of the Access Control Guards that achieved a perfect score of 50/50 on their first attempt of their 2020 recertification test.
For those who missed the mark, don’t worry! Keep working at it and you’ll get 100% next year!
Banugopan, Anuratha
Coluccio, Sophia
Gill, Sukhmani
Karma, Marin
Mohamed, Abdirahman
Parmar, Shinder Kaur
Sasan, Mandeep
Singh, Kanwar Harpal
Tiwana, Rupinder
Vakeeswaran, Sinthujan
Bauman, Margaret
Dhamoon, Arjun
Ilir, Hanxhari
Karruku, Nevila
Nadan, Rushmika
Patel, Urvish
Sharma, Rekha
Sodhi, Jaswinder
Walia, Tajinder Kaur
Karshe, Jabrel
Brati, Mustafa
Dharni, Raveena
Jain, Arun Kumar
Kaur, Jasbir
Nijjar, Harpinder
Samra, Ashok
Sidhu, Harjinder
Sond, Sukhjit
Weheliye, Abdulhamid
Ndreu, Lejla
Chowdhury, Jarar
Gill, Amarjit Kaur
Kalia, Meenal
Mohamed, Mohamed
Panchbhaya, Saeedahmad
Samra, Kartar
Singh, Amolpreet
Sulo, Orion
Yonan, Sany
By Garinder Grewal, Airport SDM, YYZ, Aviation K9
We are at once happy and sad to announce the retirement of our Access control Guard Fatos Strazimiri.
We really enjoyed working with Fatos over the last 12 plus years, and we consider him not only a valuable asset but a true inspiration for all of us as well. His hard work, dedication, and diligence have greatly benefited ASP, and his ability to train/encourage other employees will be missed. It has always been our pleasure to work with him. So, while we are saddened to see him go, we are confident that he will find the same success and happiness in retirement that he experienced during his time with ASP. We wish Fatos the best in his future endeavors. Retirement will surely offer him many new opportunities, which we know he will embrace wholeheartedly, just as he did at A.S.P. Incorporated.
By Noah Thompson, Senior Manager, Special Projects & Information Systems
In September of last year, ASP launched a proprietary mobile application, “X-Guard”.
Currently in use with our Crossing Guard Operations Team, X-Guard features a full host of scheduling and mapping tools to assist our front-line team with shift check-ins and our admin staff to ensure our team is on site each day to ensure the children of Toronto get to school safely.
We have recently embarked on an overhaul of our admin tool that will provide more intuitive and functional feature sets within the system. The updated tool will provide our admin staff an opportunity to manage our front-line team even more efficiently.
The overhauled admin tool will also be available on the client side of the application and will feature a whole new look and feel, offering an improved user experience to our valued customers.
The new tool is currently in testing and set to release in January 2020.
By Darren Scott, Advanced Forecasting Analyst
Never miss an available posting again using the inTime App.
The inTime App improves communication by putting your schedule on your smart phone. From the App you can:
View your schedule. No more logging on to your desktop to see what days you’re working and when you have vacations.
Easily make plans around your work schedule.
Sign up for shifts and overtime.
Apply for Leaves.
Sort and filter available postings.
Receive mobile alerts and notifications. Was there a change to your shift start time? The app will send you an alert as soon as a change made.
Punch in and out.
Have You Set Your Preferences?
Using your portal or inTime App, you can tell Resource Planning when you prefer to work. When an individual shift is open or a long-term assignment becomes available, your preferences are reviewed to assist scheduling. Without having preferences set on your portal you may be overlooked.
For more information regarding the App or if you require assistance, please contact Resource Planning Department.
By Natasha Stephenson-Belle, Manager, Resource Planning
At the beginning of August 2020, Preet joined our team of Resource Planning. Since joining, Preet has hit the ground running. She has the initiative and drive to succeed.
Preet’s confidence on the phone while speaking to guards was phenomenal, despite being new. She cares about the guards she schedules and follows up with other departments as needed to help our employees. She never wants to leave anyone hanging. Often at night, I see Preet online afterhours. When I ask her why she is working so late, her response usually is that she received a last-minute book off that she has to cover. This goes to show Preet’s dedication and support of our daily operation. There were a few questions that I asked Preet that I thought I would share:
What are you enjoying the most in your current role?
“The thing I most enjoy about my current role is collaboration. I love my job because everyone shares the same vision and is dedicated to the mission.”
With your career, do you see opportunity to grow within ASP?
“I love doing what I do. I am really looking forward to being in management position one day. I still have a lot to learn from Natasha. I love the way she carries herself and being professional at the same time. Definitely looking to stick with the company and this company is expanding every day with new contracts. There will be many more opportunities that will come to fill – high hopes.”
What have you heard about contracts that we schedule that you are looking forward to?
“I am glad with the contracts that we have; we really take it seriously. We take into consideration the exceptions of our clients. On the other hand, we also take in consideration the rights of the guards. We make sure that our guards are happily willing to work with ASP, as we feel pride in operating the contracts and feel very confident that the hard work, we put in also brings us positive feedback. We make sure the reports are on time and accurate to keep our standards high. Resulting in contracts extending and want to continue business with us as ASP team puts their 100% efforts”.
From the moment I interviewed Preet, I saw her drive to succeed and excel. She is always willing to learn, and is constantly looking to perfect her scheduling strategies. I love watching Preet continue to grow in her role, and I look forward to her continued growth within our family here at ASP You might have already had the pleasure of speaking with Preet. If not, please feel free to reach out to her at. Here are her work contact details:
At ASP, we recognize and appreciate the importance of creating an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table.
We recognize that each employee’s unique experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service to our clients and partners.
In the last quarter, we founded our Diversity and Inclusion Committee. With a mandate to identify the strengths, issues, and opportunities within our organization, the committee is made up of employees and members of the leadership team. In our first few meetings, we’ve been talking about ways to identify needs and areas of concerns in the business and we’ve been exploring policies and practices affecting diversity and inclusion.
ASP Diversity and Inclusion Committee and members
The “ASP Diversity and Inclusion Committee” was launched on October 22, 2020. Committee members are:
Cliff Sampogna – Director of Operation, Residential and Commercial Division
Vince Bozzo – Sr. Director for Aviation
Sarah Northrup – Director, Human Resources
The Committee’s Mission Statement
Advancing the ASP mission of providing strategic, agile and responsive security services, the committee, made up of employees and members of the leadership team, will identify needs and areas of concerns and explore policies and practices affecting diversity and inclusion. We recognize that diversity in ideas, background and experience are essential to meeting our goals.
The committee will participate in Diversity and Inclusion initiatives aimed at:
Creating an inclusive environment where everyone is respected, valued and given every opportunity to succeed;
Fostering a culture where leaders do what’s right;
Creating opportunities to support diverse employees;
Educating our ASP teams on diversity issues; and
Improve employee engagement and feeling of belonging.
Diversity and Inclusion Survey and Feedback
As our first step, we conducted a company-wide Diversity and Inclusion survey. The survey wascentred around researched concepts of Inclusion, such as fairness, belonging, and voice. It was aimed at measuring the degree to which our culture creates an inclusive environment where people of all cultures, backgrounds and identities can thrive. We are happy to share the results of the survey with all of you.
The feedback from employees validated our belief that our employees share the same view as the management and that they support us in developing a safe work environment all our colleagues. Having said that, the survey feedback has given us insight into areas of opportunities, which will be taken up by actions from the committee and the leadership team in developing strategies and policies to address them.
Diversity and Inclusion Committee Contact
We are happy to tell you that you can reach out to the committee at inclusion@security-asp.com. We encourage anyone to reach out if you would like to get any further information on Diversity and Inclusion at ASP.
Even in a diverse and open organization like ours, we know that there are still real challenges. Across our organization, we share moments with our co-workers, clients, and the public every day. It’s easy to overlook moments during your day that may seem routine, but that’s how systemic discrimination finds a way into our workplace. If you see or hear something that doesn’t seem right, we encourage you to speak with your manager or write to inclusion@security-asp.com.
We are in the process of developing a Diversity and Inclusion framework and policy to further build and reinforce our commitment to this initiative. The mission of the Diversity & Inclusion Committee will be to foster an environment that attracts the best talent, values diversity of life experiences and perspectives, and encourages innovation in pursuit of mission. We look forward to your support in realizing our mission.
By Sarah Jessop, HR Administrator and Jasmine Khimany, HR Manager - CIC/RES
It is our pleasure to introduce and welcome the following new team members to ASP. We are confident that with their rich experience and excellent professional attitude, they will contribute to the growth and success of ASP.
Laurel Woodhouse – Health and Safety Manager
Please join us in welcoming Laurel Woodhouse to the ASP team as our Health and Safety Manager! Laurel brings with her over 10 years of experience in the field of occupational health and safety, having worked in both advisory and consultancy positions. Laurel’s strong knowledge of both provincial and federal legislation has proven to be invaluable for ASP already, as she has begun advising and supporting our commercial, aviation and office divisions. Laurel is a Certified Health and Safety Consultant (CHSC), and we have no doubt that her expertise will allow ASP to achieve our health and safety goals. Her approachable, caring and confident attitude make her a great fit for the ASP management team.
Karim Khamisa – Site Manager, Greater Sudbury Airport
Karim Khamisa has joined ASP as our Site Manager for the Greater Sudbury Airport. He will be responsible for operations management, employee management, client and customer relations and government relations at YSB.
Karim has a strong operations management background in the hotel and hospitality sectors, having worked for the Four Seasons, Holiday Inn and the Chateau Lacombe Hotel, to name a few. His diligence, strong organizational skills and personable approach will allow for a seamless transition into the Site Manager position at YSB.
Yemisi Joshua – Payroll Specialist
Yemisi Joshua has joined ASP’s Accounting department as a Payroll Specialist. She has broad international experience in the accounting field, particularly in the areas of payroll administration, bookkeeping, accounts payable and customer service.
Yemisi has already hit the ground running in our Burlington office, assisting with recent pays and a variety of administrative tasks. She possesses an M.Sc. in Finance and Management from the University of Bedfordshire in the United Kingdom and she has completed the Payroll Compliance Practitioner (PCP) program at Sheridan College. Yemisi’s flexible nature and positive attitude are just a few of the valued traits she will be bringing to her role.
Opeyemi Adeniji – Front Desk Administrator, Burlington
Opeyemi Adeniji has joined ASP as our Front-Desk Administrator in our Burlington office. He will be responsible for supporting the entire organization by managing a variety of administrative tasks and front-desk responsibilities.
Opeyemi brings strong experience in managing complex administrative duties to the role, having worked as an Administrative Assistant for the last six years. Opeyemi graduated with an MBA in International Business from Cardiff Metropolitan University and he possesses strong technical skills. His calm and friendly personality will undoubtedly be a wonderful addition to the ASP team.
Keba Walters
Keba Walters has joined the HR Team as a Recruiter in our North York office. She is responsible for full-cycle recruitment for the security contracts at our Residential/Commercial Division. Keba brings strong experience in screening, interviewing and hiring practices. Prior to this role, Keba worked as a Recruitment Consultant at Bilingual Source, where she successfully sourced candidates using social media and job boards. Keba is currently in the process of getting her Bachelor’s degree in Arts, English Language and Literature from York University and HR Management certificate from Fleming College.
Shakerah Bennett
Shakerah Bennett has joined the HR Team as a Recruiter in our North York office. She is responsible for full-cycle recruitment for the school crossing guard contract at our Residential/Commercial Division. In her previous role working as a Human Resources – Recruitment Specialist at Eagle Professional Resource Inc., Shakerah worked closely with the Account Managers to identify and understand the client needs to initiate and deliver recruitment campaigns. Shakerah possesses a Bachelor’s degree in Psychology with Management Studies from University of the West Indies and a Graduate certificate in Human Resources Management from Centennial College. Shakerah is working on her Certified Human Resources Professional (CHRP) and Certified Personnel Consultant (CPC) designations.
Ryan Durkin
Ryan Durkin has joined ASP as Training Coordinator in our North York office. Ryan brings over 10+ years of security experience and has 7+ years of experience working as a Trainer. Prior to ASP, Ryan worked as a Self Defense Instructor at First Nations People, where he provided awareness and practical self-defence training to Youth, Seniors, Nurses and security personnel. He is a motivated, resourceful and tactful communicator with the ability to build productive relationship with persons of all levels, cultures and background. Ryan has completed Business Administration Management from George Brown College.
Amy Strachan
Amy Strachan has joined ASP as an Administrator for the crossing guard contract at our Residential/Commercial Division. Amy brings strong experience in administration and has worked in health care and food industries in her previous roles where she managed administrative processes and prepared key reports and documentation along with other administrative tasks. Amy graduated with a certificate in Immigration Consulting from CSIC-e-Academy and HR Management certificate from Seneca College.
By Asad Abbas, RES/CIC Operations Manager
We started the crossing guard contract in 2019 and since then, there are so many of crossing guard team members who work every day to ensure every child crossing the Crosswalk is safe.
Even in extreme cold weather and during this pandemic, our crossing guards made sure to show their dependability in keeping kids out of harm’s way in their communities.
I want to take this opportunity to recognize the crossing guard team. You all have made a big difference at our organization. You are not only active at your crosswalks, but also involved in providing your valuable feedback to your organization which led us to improve us immensely. Thank you for helping ASP reach its 2020 goals! Thanks for the hard work from all of you; we look forward to seeing what else we can accomplish together.
We usually know high performers when we see them, because their stars shine bright in the workplace. High performers know more than just the procedures their job requires. They know the reason their job exists, and that knowledge lets them suggest tweaks and innovations that let them work more effectively. We have so many high performers in our crossing guard team, but today, I want to acknowledge two of shining stars: Anastasia Maltezos and Amy Strachan.
Anastasia Maltezos, Crossing Guard at Alma Dr & Scarlett Rd
Anastasia Maltezosis currently working as crossing guard since 7th August 2019. She always gives 100 % in her job. Her desire for improvement and her commitment to provide excellent customer care led to a lot of praise from not only the crossing guard team, but also from the client and public. On multiple occassions, City of Toronto has shared compliments forwarded by the public for Anastasia. On 16th November, one of the members of public called the city and shared her admiring comments, which I want to share with all of you.
“Anastasia is an excellent crossing guard. She has done an excellent job, prompt, always smiles, always positive, even when others are rude to her”.
We are the best at what we do, because we have the best employees — like you, Anastasia. Thank you for your hard work, patience, and dedication. You are no doubt a very important member of our ASP family. Keep up the great work!
Amy Strachan is one of our newest member of the crossing guard team. She joined ASP family in November, 2020. She came with over 10 years of experience. In the first few weeks, she proved herself to be a valuable member of our team. Her positive attitude, welcoming smile, solution-oriented thought process and her energetic sense of humour always make her team members easy to work with.
She not only makes sure all her tasks get completed on time, but also makes herself available whenever any team members need help. She was instrumental in arranging holiday gift packages for crossing guards.
Amy, I appreciate the commitment and follow-through you’ve shown during your first month here. You’re a quick learner who always asks the right questions, which is leading to give our crossing guards the better experience. It is an absolute privilege to have you on my team. It’s hard to express just how much you’re valued at ASP
Thank You for Making Us Better Each Day!
Brian Joly, Training Manager, Res/CIC Division
Many exciting new things have been happening with the Residential Commercial Training Department.
As part of our Differentiated Learning Initiative, we have uploaded voice recordings to all our quiz questions. Now learners can have the question read to them with the tap of a button through our tablets. This is a game changer in allowing auditory learners the ability to truly understand what is being asked of them during quizzing. It also helps learners where English is their second language, as more understand English better when hearing it, as opposed to reading it. The training department has also recently launched “Stay Safe Instructional Programs” as their training module for Use of Force. Stay Safe puts a huge emphasis on non-violent de-escalation techniques. Guards learn about the different stages of a person in crisis and how to manage those stages. The feedback from our learners has been phenomenal.