Thank you to all employees that are following our recommendations from the previous newsletter.

By checking your employee portal before the pay period ends, we have been able to reduce the number of adjustments required after payroll has been processed. Give yourselves a pat on the back!

In case you missed it from the last article, employees are advised to check their employee portal on InTime to ensure the proper worked hours are recorded. If there’s something different, please speak to your supervisor, manager or scheduling to get this updated. You can check your portal as often as you like.

No matter what your intentions are, it can be difficult to avoid sitting.

We sit during morning and evening commutes, while attending meetings and sending emails, and at home to relax or socialize. But even if your job keeps you tied to a desk most of the day, it’s important to keep moving—a sedentary lifestyle has been linked to heart disease, diabetes, obesity, poor circulation, loss of muscle and hypertension and other health risks. Even worse, people who sit the majority of each day are at increased risk even if they exercise in the evening!

But that all sounds a little bleak. Let’s stay motivated by focusing on the positive. You’ll see huge health benefits when consistent activity is part of your daily routine!

1. Exercise makes you less grouchy by releasing mood-enhancing endorphins into your bloodstream.
2. You boost your energy level all day long by sending more oxygen and nutrients to your muscle tissues and enhancing your cardiovascular endurance.
3. You sharpen your focus and improve your memory. Exercise sends more oxygen to your brain than sitting around. In turn, that oxygen boosts production of cells in the hippocampus, aiding your ability to retain information.
4. Lose weight by simply adding steps or activity minutes to your day. Frequent short walks are a great complement to a balanced diet and high-intensity workouts, which can be more sporadic.
   But that all sounds a little bleak. Let’s stay motivated by focusing on the positive. You’ll see huge health benefits when consistent activity is part of your daily routine!
5. Exercise reduces stress by increasing the amount of norepinephrine in your body, a chemical that helps moderate your brain’s response to stress and difficult situations. (It’s also a hard word to say three times fast.)

To put it simply, a code of conduct lets everyone know how we are all expected to behave. There are several reasons why we have a code of conduct, including:

• It encourages ethical behavior.
• It makes your work environment a better place to work.
• There can be long-term success for employees and the business.
• Shows customers and other companies you have integrity.

What’s included in a code of conduct? There are several different areas that are addressed in ASP’s code of conduct. Some of the most common elements are:

• Integrity—Integrity is how you react in any ethical situations, especially when it involves a customer.
• Teamwork—Including teamwork in what you do enables you to act and interact within a group and support your fellow colleagues.
• Respect—Everyone who interacts with you deserves to be treated with respect.
• Innovation—You always want to be improving your customer experience.
• Client focus—Ensure you know how you expect your customers to be treated.

Our reputation is an asset that reflects personally on every employee. Therefore, each Manager, Supervisor and employee has an obligation to protect our reputation and must abide by the highest standards of honesty and integrity. Everyone is expected to know, understand, and adhere to Company practices to protect the best interests of the Company and individuals within it. We expect you to respect the rights and feelings of others and demonstrate personal integrity and professionalism.

In conducting our daily business and striving to meet our goals we must ensure that we abide by the following principles:

Social media networks are now a substantial part of every business in one way or another, and the benefits of using social media are great.

Social Media provides increased brand awareness. It is the most cost-effective digital method used to syndicate content and increase business visibility. When a company implements a social media strategy it ultimately increases the brand recognition.

Every post made on a social media platform opens up a world of new contacts you can connect with. Posting three times a week lets employees and clients learn more about your business. Whether it is available career opportunities, new initiatives, or a motivational quote, social media will allow you to get your message to your following in just minutes.

Unlike awkward phone calls or lengthy emails, social media can also be beneficial when it comes to customer service. In a business where customer service is a high priority, having social media as a platform to connect with employees and clients lets us resolve any questions more efficiently. This leaves the employee happy, which in turn allows for better customer service. Providing quick and responsive posts on social media can not only answer a question an employee was asking, but it can also help someone who is frustrated. A quick get-to-the- point answer may increase your customer service meter.

Employees and clients are always looking for new updates from the companies they follow. By providing consistent, concise and credible updates, our following will strengthen and expand. Follow us on Twitter, Facebook, and Instagram for updates on employment opportunities, employee engagement, ASP activities etc.

The ASP brand is continuing to develop and grow. When this organization started in 2001, the focus was on airside security requirements at Toronto Pearson Airport.

Now, our company is responsible for so much more; not just for aviation security and customer service in Toronto and other airports, but also at major arenas and stages, critical business structures and even your children’s daily crossing to and from school in two major areas of Toronto.

Each of these contracts has required specific technical elements and customization – that’s what helps us to get new business. But just as important as getting additional work is keeping it, and we do this by knowing our customers.

We know that our customers value attention to detail, dependability, promptness and competence. We know that they also want information shared readily and they want to know that we are doing all that we can to excel in the service we provide.

As Vice-President at ASP, I want to remind all of our employees that our customers aren’t just our external clients and their passengers/guests/tenants etc. We are each other’s customers. Your co-workers are your internal customers. Your peers want dependable colleagues who share information and treat each other with respect and understanding. The more that we can foster this culture in our own company, the better we will be at providing this to our external clients. I encourage you to consider this as you arrive to work each day and I promise that you will feel the positive returns from this effort.