Over the last couple of years, a lot of you have heard me talk about growth in the RES/CIC Division, which has led to great development within the organization. Our team has outgrown our current office location, so we have obtained a new office for the team.

By November 2019, we will be moving to a larger space that will allow us to continue accommodating the organization’s growth and to provide an even better experience for our employees.

The new space is going to allow us to provide a more structured and state-of-the-art training facility that will allow our field staff to receive even more robust training and knowledge through in-class training programs that are created in house.

The new location for our upcoming office space will be 200 Consumers Rd., Unit 900. This space is even more accessible to all staff, as it is available on the subway line, TTC bus lines, all highways going north, south, east and west which makes the team more accessible to the field staff.

We are looking forward to this move and we welcome you all to come visit us any time once we are moved into our new space.


By Lisa Marsan, Training Manager, Residential/Commercial Division

The Residential/Commercial Division is offering the following in-house training courses: Standard First Aid/CPR & AED Level ‘C’ (2 days), CPR/AED (4 hours), and Customer Service Excellence (4 hours).

First Aid Students practice CPR

Courses are open to all employees working in the division, including Crossing Guards and Security Guards. Additional courses will be offered later this year both in the classroom and through the iSpring e-learning portal.

Use of Force courses such as Legal Authorities-Use of Force Theory, Advanced Communications, Defensive Tactics & Handcuffing and Tactical Baton, are available to Security Guards, Security Specialists and Mobile Patrol Supervisors.

Training is free for employees. Where a course or certification is required for the position or post, employees are paid to attend the training. Please ensure your certifications are up to date and enroll in any required courses in advance to ensure compliance with site policies and service agreements.

Courses have been scheduled through the end of November. Please contact Mike Moledzki, Training Coordinator (mmoledzki@security-asp.com) for a copy of the training calendars and to register for a course. Please book your courses with the Resource Planning Team and your Supervisor or Manager to ensure that you are able to attend a required course.


By Michael Moledzki, Training Coordinator, Residential/Commercial Division

What a feat the training department accomplished this summer! This July and August, the Training Department trained over 300 school crossing guards in preparation for the start of the school year. This was the largest training initiative the division ever coordinated, with groups of 100-150 people at a time! We rented a hall at a community centre for the larger sessions to have everyone ready in time.

New School Crossing Guards Attend ASP Training

We appreciate everyone’s patience in the training of the crossing guard duties, uniform expectations and the cell phone app. It was a great experience getting to know the crossing guards and listening to their stories from their years of working to keep children and other pedestrians safe while crossing the roadways. In addition to the experienced crossing guards, we also onboarded and trained new employees. We look forward to working with them as they serve in this important role. It is an honour to welcome the crossing guards into the ASP family!


By Noman Butt, Service Delivery Manager, Ad Hoc, Aviation

It’s always good to end summer with a get together! As every year, ASP management continues to appreciate staff by holding BBQs in Terminal 1 and Terminal 3.

I would like to thank each employee for participating and making it successful every year. We’re are lucky to have staff like you on our team and it could have not been possible without you. We sincerely appreciate all your hard work and dedication. Thank you once again for your commitment and invaluable contributions toward helping this business reach its full potential. Keep up the good work! Congratulations to all the winners from the BBQ.

It was such a wonderful, successful event! A very special thanks from everybody to Natasha, Andrew, Sushana, Ashley, David, Rama, Mina and Sean. Everyone was having a blast and you guys made the BBQ more rewarding and enjoyable.


By Mary Christidis, Manager, Operational Support Representatives

Each month the OSR team comes together in our employee lunchroom in both T1 and T3 to celebrate and recognize all who are celebrating a Birthday in that month.


By Neeru Panjwani, Human Resources

It is my pleasure to introduce and welcome new team members at ASP! Please welcome Kristine Lindekamp, Mollie Ahrens, Mariaha Shoring and Julie McCahon.

Kristine is our new Office Administrator at the Head Office here in Burlington! In addition to her certificate in Human Resources Management from Fanshawe, Kristine possess 2 years of experience as an administrator and she has dabbled in Recruitment as well. With her diverse experience in administration we know Kristine is a great addition to the team and will do an amazing job.

Mollie has joined the Burlington Head Office as Human Resources Administrator. She possesses a Postgraduate Certificate in Human Resources and holds the Certified Human Resources Professional (CHRP) designation. Working at an employment agency for a little over a year has given her experience in recruiting, but also other aspects of Human Resources such as: health and safety, and payroll. Mollie is looking to branch out to learn more about everything else human resources has to offer! We are looking forward to her addition to the team.

Team YYC is very excited to welcome their newest addition, Mariaha Shoring, who assumed the role as a Resource Planner and will be responsible for all scheduling needs. Mariaha graduated from College with a Diploma in Criminal Justice and has a keen interest in airport security. Prior to joining Mariaha Shoring ASP, she was employed with Paladin Security as a Scheduling Coordinator. Mariaha brings experience and a proven track record of success in Resource Planning in the Security industry, which will be instrumental in fulfilling the needs of her new role.

Julie is joining us as a Service Delivery Manager for the Residential / CIC division and will work from the Toronto Office. She has studied Law and Security Administration and had extensive experience working in Loss Prevention at regional and national level. With her unique background, Julie brings in diverse industry knowledge and experience which will bring in further advancement to the organization.

We are confident that with their rich experience and great professional attitude, they will contribute to the growth and success of ASP.


By Natasha Stephenson-Belle, Resource Planning Manager

Please join me in welcoming Seemal Khurshid to Resource Planning. In May 2019, Seemal joined our team and has been a wonderful new addition ever since.

Seemal has been focusing her scheduling efforts on our OSR division, but she is always there to help out in other divisions such as YYZ Security, & Residential/Commercial. You may have already spoken with Seemal, as she enjoys engaging and assisting our employees. She has a very strong team work ethic that radiates positively throughout our department. Welcome to the team, Seemal!


By Garinder Grewal, Service Delivery Manager - Aviation

I just wanted to express the appreciation of your door patrol’s Amolpreet Singh.

We received a crash bar alarm from one of the doors in the Gate 193 Extension (“Pier G”) that leads to the apron. We in SOC could see from the camera that the passenger was continuously pushing on the crash bar, almost opening the door.

Amolpreet (who at the time was working Terminal 1 Door Patrol) was able to get there in a timely manner and stop the issue before it escalated.

As we are well aware, the extension is a distance to get to, depending on where you are coming from.

Amolpreet’s help was greatly appreciated and I hope she is recognized for her continuous display of hard work.


By Sean Gallagher, Recruitment Manager

Josh was originally hired as a Security Supervisor and as a result of his exceptional performance, he was then given the opportunity to join the recruitment side of the residential division.

Josh has been a member of the Residential and Commercial Recruitment Team for 8 months now. He has played such an integral role in not only maintaining their ongoing success, but also applying innovative ways to ensure the team is continuing to be proficient and at par with recruitment industry standards. Moreover, Josh brings to the team a wealth of knowledge in areas of security and business which he obtained through studying Investigations – Pubic and Private at Sheridan College.

Recently, Josh set his eye on the Human Resources side of the business and is eager to gain experience in any way he can. Considering his outstanding leadership qualities, coupled with his proven desire for constant personal growth, I have no doubt that he will excel swiftly and become a contributing asset to the HR team. This is why we hire for the personality and train for the job; it provides opportunities for continuous growth in every employee. Josh, thank you for your endless support and envious drive to strive for success, we are excited to see what your future holds with our team.


Josh Holowatenko interviews a candidate

By Darren Scott, Resource Coordinator

I was in the grocery store and noticed long lines in the self-checkouts, while two cashier lanes were empty.

I took my groceries to one of the cashiers, a woman in her twenties, and asked her why she thought this was happening. After looking at the people in the self-checkout, she replied “They are young and don’t like talking face-to- face with strangers”. I laughed and thought to myself, what if we all forgot how to have a normal conversation?

Technology is important and we are more connected to the world than we have ever been. But while we remain connected digitally, we are less connected to the people in our everyday life. We’re having fewer conversations each day.

Why do I think this is a problem? We all need someone to talk to and it’s easy to become isolated, especially as a Security Guard stationed alone. A good conversation is live, with immediate comments and responses, which lead to real feelings. Real feelings connect us to reality, which stimulate our intuition and awareness. If we become conditioned to technology, we become one-dimensional. We become less deep as individuals and more shallow, predictable, anxious and irritable. By not having conversations, we are forgetting how to feel.

Some of us avoid conversations altogether because it requires too much attention, I know I do. We’re accustomed to being distracted and we forget to focus which leads to difficulties listening to others. We may not have time because we’re too busy at work, school or at home.

Social media thrive in these elements. Our digital devices give us a false sense of ego and by having fewer face-to-face conversations, we’re losing the source that validates our identity: our relationships with others. A conversation is an engagement with others that requires you to be present and mindful. The next time you are about to tap or send a text, change your mind and give that person a call.