By Sean Gallagher, Resource Recruiter
December’s spotlight article is focused on Senthuran Mathieyaparam, who is one of our Aviation Security Supervisors at Pearson International Airport.
He started in 2015 as a casual security guard and was noticed as a leader during his first year on the job. In late 2015, he moved to a full-time Terminal Patrol guard position, where he really got to focus on his customer service abilities and was able to develop his leadership skills as the experience progressed.
During 2016, Senthuran’s Manager, Garinder Grewal, noticed his drive and ambition so much that he knew he had to promote him once again to a full time night Terminal Supervisor. Not only has Senthuran bloomed in the supervisory roles, but he was trained and moved into a back- up Service Delivery Manager role in 2017 to assist during Noman Butt’s absence.
Senthuran took pride in this position and gave it everything he had. He was also trained in the Resource Planning department to help the team fully utilize the casual pool of guards that Senthuran has been developing relationships with for so long.
Senthuran aspires to become a Security Manager; I strongly feel he is not far off from that feat as he continues to set and achieve goals throughout his ASP career. In December 2018, he was recognized for his supervisory achievements by receiving the Supervisor of the Year Award for Pearson Airport.
Keep up the hard work, Senthuran, the sky’s the limit!
By Natasha Stephenson-Belle, Supervisor, Resource Planning.
As the Resource Planning Department in Burlington is expanding to better support our field operations, we would like to extend a warm welcome to our three new Resource Planners: Cathy Baboth and Colin Catney.
Each new Resource Planner brings to the team enthusiasm and team spirit that is sure to be beneficial to our operation.
We all look forward to interacting and working together as a collaborative effort to better staff to our business needs.
By Sreten Stamenkovic, GTAA Specialist, Airport Surface Maintenance Bussing, AVS.
One of our Bus Bay access control officer working at BB-21…is Tobias Almel Esguerra and he is employed by A.S.P. Inc. security company.
We would like to express our special thanks to him for the wonderful job he does in helping our passengers transferring from international flights to domestic ones. It is a joy for us to work with such a dedicated non-GTAA employee.
Tobias Almel Esguerra
He is an excellent example of how a job should be done. We sincerely hope that all his colleagues will reach his level of accountability and the passion he shows toward our passengers.
By Garinder Grewal, Service Delivery Manager
ASP Supervisor Hazel Jocson was recognized by GTAA for a Toronto Pearson Safety and Security Tier 3 Eye on Safety (EOS) Award -“Unsung Hero” for coming to the aid of 79-year-old female who fell down an escalator at the Infield Concourse.
Hazel quickly stopped the escalators and provided support to her until paramedics arrived, which took some time. The wound was large and bleeding profusely, so Hazel applied pressure and kept the injured female calm throughout. Hazel remained with the injured female until the fire department arrived, even assisting to lift her onto the stretcher.
Hazel previously assisted another injured passenger who fell in a similar incident. In response to this second incident, she followed up with a report of this hazard and explained that wheelchairs must be made readily available for passengers who require mobility assistance at the Infield Concourse (IFC).
The GTAA and ASP extends their appreciation to Hazel for her outstanding contribution to safety and security and for going above and beyond her day- to-day duties to ensure Toronto Pearson is a safe place to be.
ICTS continues to strengthen its position as leaders of the Italian aviation security sector, with two new important contracts that started in October 2018.
At the beginning of October ,2018, our ICTS Italy team commenced the Check Point security services at Pisa International Airport, following the award of the contract by the Airport Authority of Toscana. ICTS has been providing security services to Pisa Airport for several years.
“The expansion of the cooperation is testimony to the high quality and professionalism of our team at Pisa”, said Monica Salomoni, Aviation Manager, ICTS Italy. “We are delighted that the Airport recognised our commitment and capabilities”.
Later in the month, aviation security services started with Kuwait Airways at Milan’s Malpensa Airport. The ICTS Europe Group already secures Kuwait Airways at Paris Charles De Gaulle, Frankfurt and Munich airports.
“We welcome Kuwait Airways to our client base and are proud to have been chosen to secure their flights to Kuwait City”, commented Monica Salomoni. “ICTS looks forward to a long business partnership with the Airline”.
Established in 1987, ICTS Italy operates from its principal office in Rome, with additional operational centres at the main airports of Rome, Milan, Venice and Pisa. ICTS Italy specialises in the provision of security services to airports, airlines, corporate, private and public – sector clients. We are able to offer a national cover and a comprehensive range of security services.
Contact us:
ICTS Italia S.r.l. Piazza dellaLiberta 10 00192 Rome, Italy
Tel: +39 06 65011053 Email: ayelet_it@icts.co.uk www.ictsgeneralsecurity.it
By Mark Burnett, Explosive Detection Canine Trainer
The Canine Unit has been busy with the increased holiday traffic and special events taking place with both Pearson Airport and Commercial Divisions.
The Commercial Division has provided EDD coverage for some special events, including visits from Bill and Hillary Clinton, and several Cirque du Soleil shows, in addition to the busy concert and Leafs/Raptors schedules.
The Pearson Airport Team has managed the increased volume of unattended bags and suspicious items that come with the busy time of year, with the added responsibility of being primary response to these calls for service.
Members of the team met recently with the St. John’s Ambulance therapy dog team to welcome them to Pearson Airport and to tell them about our duties and responsibilities for providing explosives detection canines to the GTAA. The meeting went very well and we look forward to seeing the therapy dogs doing their important work in the new year.
Members of ASP Canine from both divisions are continuing to work with Transport Canada in the development of national standards for the EDD screening of air cargo, with two visits to Ottawa to work dogs in trials designed to test their processes and procedures. The ASP Canine teams are representing ASP very well in Ottawa and are continuing to perform an important service to the development on these national standards.
The Canine Unit members extend season’s greetings and best wishes in the New Year to all of the ASP team and their families.
By Lisa Marsan, Employee Development Manager
We are pleased to announce that starting in January, 2019, Use of Force and Standard First Aid/CPR/AED, along with several other courses, will be delivered in-house at ASP’s downtown Toronto office.
This past November, the following people were certified as Use of Force Instructors through Life Safety Specialists Training Group (http://www.lsstg.com):
- Lisa MARSAN, Employee Development Manager
- Asad ABBAS, Service Delivery Manager
- Henry CHANTHANONG, Senior MPS
- Ryan KARAKIAN, Security Specialist, Union Station
Many thanks to LSSTG Master Trainer, Kevin Vandeyck, Ph.D. for partnering with ASP to certify our trainers. We are very grateful to Kevin for sharing his wealth of knowledge gained through many years of teaching Use of Force in the security industry. The instructor course was very comprehensive, challenging and fun!
Standard First Aid/CPR/AED will also be offered in-house starting in January as members of our team complete their instructor certifications with Rescue 7.
Other training courses being offered include
Tactical Communications, Customer Service and Edged Weapons. Please contact Lisa Marsan for a training calendar and to register for courses.
By Paul Walker, Service Delivery Manager
On December 12th, 2018, our K9 Unit Steve Coulcher and his K9 partner Boetie responded to an unattended item on the public side of Terminal 1, Departures Level.
Boetie immediately identified the suspicious package and Terminal 1 departures area was immediately evacuated by Peel Regional Police. During this time our ASP officers, Supervision, and specialists stepped in to assist in crowd control and securing the evacuated area.
Our staff dealt with the entire situation very professionally. Some staff volunteered to help and stay back from their shifts to assist the airport in becoming fully operational in as short a timeframe as possible.
I would like to personally thank the following employees for their efforts during this situation and for your professionalism and assistance. Employees such as you are why ASP continues to grow into one of the leading Security Service providers in Canada.
A special thank you to:
Steve COULCHER and K9 Boetie, Saad JAMIL, Noel MISQUITTAR, Andre SINGH, Amanpreet KOONER, Mohamed MOHAMED, Gurbir AAST, and Ahmed AKBARI.
By Cliff Sampogna, Regional Manager ES/CIC Division.
Within the security industry. there is always room for growth and new opportunities with new business and sites.
I want to take this opportunity to congratulate the ASP family for the growth within the Residential and Commercial division again.
In October, we were advised that we were awarded a new security services contract with the Toronto Transit Commission (TTC).
This was a big win for us, as we are able to showcase our high level of service in an area that we would like to grow in. We started this contract on November 24, 2018 and we have been able to make an immediate impact at this location with the highly skilled new staff that we have placed at this site; we have also improved the incumbent staff through coaching and mentoring.
This contract was awarded to us due to our reputation and the hard work of our field staff over the last several years at our specialist sites. This is a testament of how important it is to always maintain a professional image and attitude.
This contract has provided us with a multi- layer service, as we will be providing security at the client’s gate houses as well as high-risk sites. We will also be providing a mobile component to this contract that will allow us to continue growing our mobile team.
I want to thank all of the incumbent and new staff at the TTC for all of the hard work and assistance they have provided to us. The team’s support and willingness to help has been a big part of the success we have had early in these contracts and transitions. The team we have at all locations are uniquely trained and dedicated to the organization and client.
We have several projects in the works and I am looking forward to the continued growth within our ASP family and to see where we can take this in the future.