By Cliff Sampogna, Regional Manager, CIC/RES Division

Over the last few years, we have had some changes within the Residential and Commercial management team. These changes have inspired positive change and growth that has allowed our team to take the next step.

I want to take this opportunity to welcome John Gangasingh as the new Operations Manager for the Residential & Commercial division. John has spent the last 18 years of his career in senior management roles within the aviation industry and has managed services on multiple different levels. John has a wealth of knowledge that will help ASP take the next step in our future.

John spent the majority of his career at Toronto Pearson International Airport. John has worked in an airport operations capacity with both the airport and with third party service providers in a management capacity. Through his years in different roles, he has gained a lot of experience and have made a lot of wonderful networks and resources that have helped him grow and develop as a professional. John has now taken his career in the direction of Security Services and has become a part of the ASP family.

I am proud and honored to have John as part of our team and I look forward to watching him grow in this role and assist with growing our division.

John Gangasingh, Operations Manager, RES/CIC

Please take this opportunity to welcome John to the team.


By Noah Thompson, Senior Manager, Customer Service

As part of our Employee Excellence Program, two employees were recognized for their efforts in enhancing the customer experience in August.

With all that life throws our way, ASP appreciates the efforts made by our Team to attend work on a regular and consistent basis. This summer, a Perfect Attendance Contest ran in July and August.

Our August Perfect Attendance winner, OSR Renu Kalra (Right) with SDM Danna Hazanovsky (Left).

Efforts made by our team to keep passengers moving were recognized by the GTAA and other stakeholders several times throughout the busy summer months.

In August, we took the opportunity to award Employee of the Month to an Agent that not only keeps our passengers moving but does it with a smile.

ASP Customer Services, Employee of the Month, Joanne Jerome (Middle) with Shift Manager Jason Zapata (Left) and Supervisor Lovleen Kaur (Right).

By Danna Hazanovsky, OSR SDM, Customer Service

With this year’s Summer Operation coming to an end, we want to thank each and every one of the members of our OSR team!

The team faced a wide variety of challenging circumstances and were able to work with their colleagues and airport stakeholders in order to ensure all passengers were provided with a seamless experience.

The hard work and dedication did not go unnoticed! The GTAA has recognized the achievements of the frontline team and commended the excellent performance. We look forward to the season ahead and can’t wait to continue the excellent work in the upcoming months.

Left to right: Patel, Manisha- Thotage, Champa- Siason, Cristina.
Left to right: Mamugay, Marietta-Romano, Megan-Hyde, Cordella- Sarwar, Saba.

By Garinder Grewal, Service Delivery Manager, Aviation

We are at once delighted and disheartened to announce that Piro Koco has retired from ASP on September 13, 2018.

Piro worked with ASP for over 14 years as Access Control Officer at Toronto Pearson International Airport. Piro has been a tremendous employee with a perfect attendance for past 10 years.

He plans on spending his time with his family here in Canada and also travelling back home to Albania every year. We all wish Piro the very best and he will be greatly missed by us all!

Piro Koco and Garinder Grewal, Service Delivery Manager, Aviation

By Susana Borosic, Recruitment Manager

Thank you for celebrating our incredible team at this year’s end-of-summer Employee BBQ!

David R., Training Coordinator (with burger), Sean
G., Recruiter (left front), Noman B., Client Support
Manager (right front), Angus W. Director of
Aviation Services (back right), Garinder G., Service
Delivery Manager (right front).

We are happy to share that many recently hired candidates came by to get to know our remarkable staff members and exciting company culture; they loved what they saw! Everyone enjoyed great food, snacks, and drinks, but no celebration would be complete without some swag! Congratulations to team members Arthur K., Janet M., Karen S., Arearatnam M., Noel M., Christian E., and Gurbir A. on winning hand-selected gifts baskets, electronics, and, our grand prize, a Samsung Tablet.

We know our dedicated staff are the ones to thank for our ability to maintain our reputation across Canada. We want to take this time to thank our Access Control Officers, Mobile Patrol, Backflow, Door Patrol, and Supervisors for working around the clock to ensure the protection of travellers and patrons.

Thanks to our Operational Support Representatives (OSRs) for maintaining a stress-free travel experience and for always smiling! Thanks to our Specialists for unwavering tact and vigilance! Thank you to our Canine Handlers for meticulous patrols and around-the-clock care of our Canines. Thank you to our Residential and Commercial Team members for constant dedication and excellence across the GTA and beyond, and thank you to our Supervisors, Managers, Trainers and all Administration for another great season. Goodbye Summer, hello Fall!

Sean G., Recruiter and Christian E., Specialist, YYZ

Operational Service Representatives (OSRs)
ASP Employee BBQ in YYZ Terminal 1 (Arrivals)
Janet M. – Access Control Guard, YYZ
Gurbir A. – Door Patrol, YYZ
Murugesu A. – Access Control Guard, YYZ
Nighat J. – Access Control Guard, YYZ

By Paul Parkinson, Director of Finance

Payroll Processing Charges

Here at head office, the accounting team has been hard at work in transitioning our accounting and payroll system to Sage 300.  We’re very excited about this change.  With an integrated system connecting both the scheduling and accounting system, we will see fewer errors and increased efficiencies.  This means that there will be a new format for the paystub.  Prior to the conversion, we will be providing a sample paystub to help you understand how to read the new paystub.

To help reduce the number of payroll discrepancies, we encourage you to review your online portal frequently and quickly bring any discrepancies to your supervisor.  Resolving discrepancies after the payroll process is extremely time-consuming.

OHIP +

The recent changes in the provincial government provide drug coverage for persons under 25 years of age. Please request the generic drug from your pharmacist; otherwise, you may still be responsible for a charge that isn’t covered.