By Laurel Woodhouse, H&S Manager

At ASP, we prioritize the well-being and safety of our employees above all else. We believe that every individual deserves to work in an environment free from workplace violence, harassment, and sexual harassment. It is crucial that we all understand the importance of reporting such incidents, treating them as workplace hazards, and taking appropriate action to address them promptly.

Workplace violence, harassment, and sexual harassment are serious issues that can have a detrimental impact on individuals and the overall work environment. We want to emphasize that no one should ever feel afraid to come to work due to the fear of being harassed. We are committed to fostering a culture of respect, inclusivity, and support for all employees.

If you witness or experience any form of workplace violence, harassment, or sexual harassment, we strongly encourage you to report it immediately. Reporting can be done through various channels, depending on your comfort level. You may choose to report to your supervisor, Operations Manager, or directly to the Human Resources department. Rest assured that all reports will be handled with the utmost confidentiality and sensitivity to ensure your safety and well-being.

By reporting incidents, you play a crucial role in maintaining a safe and respectful workplace for yourself and your colleagues. It allows us to take appropriate measures to address the issue, provide support to those affected, and prevent future occurrences. Remember, your voice matters, and we are here to listen and support you.

To further emphasize the significance of reporting, we would like to remind everyone that workplace violence, harassment, and sexual harassment are considered workplace hazards. Just like any other hazard, they should be treated seriously and reported promptly. Our commitment to maintaining a safe work environment extends to addressing these issues promptly and effectively.

We understand that reporting such incidents can be challenging, but we assure you that your concerns will be handled with the utmost care and confidentiality. Our dedicated team is trained to handle these matters sensitively, ensuring that your rights and privacy are protected throughout the process.

Let us stand together as a united team, committed to creating a workplace where everyone feels safe, respected, and valued. Together, we can foster an environment that promotes dignity, equality, and professionalism. If you have any questions, concerns, or require further information, please do not hesitate to reach out to the Human Resources department. We are here to support you every step of the way.

Workplace Harassment

By Ramakrishna Malkapuram, Operations Manager

The event was held on the 22nd of September 2023, the 5th day of the airport safety week. The weather was perfect for an effective clean-up, and as usual, the ASP management team comprising of David, Rushmika, Noman, and Rama were in full presence to express their unflinching solidarity for the GTAA initiative. FOD are any foreign objects found in inappropriate locations that can potentially cause damage to aircraft or result in injuries.

We were surprised what we found during our walk – items such as deflated tires, oil cans, empty water bottles, Smart Carte, deflated tires, pieces of luggage, and loose hardware were found near the apron area.

All in all, it was a successful and productive day. We have collectively decided moving forward we will invite our front-line staff to this GTAA initiative to ascertain ASP’s commitment to the safety and security of the Pearson Airport.

Pearson FOD Walk
Pearson FOD Walk
Pearson FOD Walk
Pearson FOD Walk
Pearson FOD Walk

By Noman Butt, Operations Manager

Marsela Mecaj

On September 12, 2023, at the T3 KLM Lounge Upgrade Ceremony, Marcela showcased her exceptional skills and professionalism while assisting a large group of clients. One client who attended the T3 KLM Lounge Upgrade Ceremony had this to say about Marcela’s contribution: “Please note that Marcela was also a star and assisted with this large group so professionally.”

Marcela’s dedication to her work and her ability to lead within a group setting have consistently exceeded the expectations of our clients. Way to go Marcela!

Sarkhadon Yalda, Surinder Sandhu, Noman Butt
Sarkhadon Yalda, Surinder Sandhu, Noman Butt

Surinder Sandhu is a remarkable individual who has been tirelessly safeguarding one of the most challenging posts at Terminal 1, and she has gained a track record in Terminal 1 in thwarting security breaches. Surinder has successfully detected and halted several attempts to breach security protocols and prevented potential threats from infiltrating the airport. Her keen eye for detail, quick thinking, and dedication to her role have undoubtedly saved the day on numerous occasions. Despite the myriad of challenges posed at that location, she has continuously demonstrated unwavering dedication and exceptional performance in her role, and she diligently ensures the security of passengers and staff alike. Her vigilance and quick responses have made the airport a safer place for all who pass through her post. Great job Surinder!!!

Ahmedsadik Isse

In the bustling world of airport terminals it’s not uncommon for moments of panic and chaos to unfold. However, on one eventful day, the quick thinking and instincts of our vigilant guard Ahmedsadik prevented a potential catastrophe from occurring. The incident began when a young child was scared to step off the escalator Ahmedsadik promptly and without hesitation pressed the emergency button. The significance of Ahmed Sadik’s intervention cannot be overstated. Had he not acted promptly, the escalator could have continued its descent, potentially triggering a domino effect of congestion and injuries. Ahmed’s actions disrupted this potential chain reaction and ensured the safety of everyone on the escalator. His timely intervention not only protected passengers but also showcased his dedication to safety and his role as a guardian angel in the terminal. The Greater Toronto Airports Authority (GTAA) and ASP recognized Ahmedsadik’s quick thinking and heroic actions. His timely intervention undoubtedly prevented a major incident and garnered appreciation for his dedication to safety.

Rama Malkapuram, Tajinder Sunner, Lovleen Kaur
Rama Malkapuram, Tajinder Sunner, Lovleen Kaur

In the realm of airport security, individuals like Tajinder are unsung heroes who ensure the safety of passengers and staff on a daily basis. Recently, an incident at Tajinder’s post put her unwavering dedication to the test. She rose to the challenge and exceeded expectations, going above and beyond her duty by sacrificing her personal break time to assist in identifying a person involved in a security breach. She recognized the urgency of the situation and in a selfless act of dedication, Tajinder put the needs of the airport and its passengers above her own. She entered an aircraft to identify the individual responsible for the breach. Her commitment led to successful identification, ensuring that the appropriate authorities could take over the situation. Tajinder demonstrates the indispensable role played by dedicated security personnel in preserving the integrity and safety of GTAA. Keep up the amazing work!


By Anissah Dia, Supervisor

Maria Espinel

Maria Espinel joined our ASP family in 2018 and has shown commitment and passion for her role. It is evident that she loves her job, and her enthusiasm is contagious among her colleagues.

Whether it’s offering a helping hand to her peers or going the extra mile to ensure the happiness of our passengers, Maria consistently demonstrates her commitment to the success of our organization.

We’re confident that Maria’s dedication will continue to drive our success in the years ahead. Thank you Maria for your dedication to ASP.

Riquiel Keudem

Riquiel Keudem has been with us since 2021. His versatility and dedication are truly exceptional. Not only is he a great civil engineer, but he also has the responsibility of a Lead Customer Service Representative at ASP.

Riquiel’s outstanding qualities extend beyond his professional expertise. He is known for his kindness, compassion, and impeccable organizational skills. His caring nature is evident in the way he interacts with colleagues and passengers, always going the extra mile to ensure their needs are met. His work ethics and positive attitude are an inspiration to us all. We are fortunate to have him as a part of our ASP family, and we look forward to witnessing his continued success.

Thank you Riquiel for the positive energy you bring to our team each day!


By Russ Fox, Master Trainer K-9

Handler Reyaz Prahalad’s team won their cricket  
league championship.

Handler Reyaz Prahalad’s team won their cricket league championship.

Way to go Reyaz!!!

K-9 assistant trainer Isiah Barath’s soccer team won the 
league tournament this past summer.

K-9 assistant trainer Isiah Barath’s soccer team won the league tournament this past summer.

Congratulations Isiah!!

Handler Sandra Herbert in Quebec won for Agility 
(Standard Novice) and Jumper with Weaves, her corgi.

Handler Sandra Herbert in Quebec won for Agility (Standard Novice) and Jumper with Weaves, her corgi.

A big congratulations Sandra!!

Huzzah for Russ and Hasco!!

Master Trainer Russ Fox and his German Shepherd Hasco received “helpers choice award” from their participation at the German Shepherd Nationals held in Saint Johns.

Huzzah for Russ and Hasco!!

Dianne and Magnolia

Dianne Herold, a handler in Ontario, and her German shepherd Magnolia, competed at the Agility Association of Canada’s National Agility Championships in August in Maxville Ontario. They placed 6th overall in their division. They also qualified to run in the Steeplechase Final, where they finished in first!

Woot woot Dianne and Magnolia!!

Handler Christine Levigne

Handler Christine Levigne from New Brunswick prepared hard for 20 weeks for her first body building competition, and she came home with two medals placing in the top 3 in both of her categories.

Your hard work paid off Christine – congratulations!!


By Humberto Pimentel, VP Operations

I am thrilled to extend my heartfelt congratulations to the entire team for your outstanding efforts and unwavering dedication in providing our security services at the Veld Music Festival this past summer.

Your commitment to excellence and your ability to work as a team to take on the challenges head-on in a very short time frame before this event was truly remarkable. Through your dedication, you have demonstrated the remarkable heights that can be achieved when a team comes together with a shared purpose and an unyielding spirit.

By flawlessly securing the Veld Music Festival, we have not only demonstrated our continued competence in event security, but also reinforced our reputation as a trusted partner and security professionals. Our dedication has undoubtedly elevated the standards of safety and operational excellence within the event management industry. As we reflect on this achievement, let us also look forward to the bright future that lies ahead for our team. Your success in securing the Veld Music Festival serves as a testament to your capabilities and sets a high standard for all our future endeavors.

Once again, congratulations on a job exceptionally well done! Together, we have proven that when we unite our efforts and work towards a common goal, there’s no limit to what we can achieve.

Veld Music Festival – Bravo Team!
Veld Music Festival – Bravo Team!
Veld Music Festival – Bravo Team!
Veld Music Festival, CC BY-SA 2.0
Veld Music Festival, CC BY-SA 2.0

By Humberto Pimentel, VP of Operations

This is a significant achievement that reflects your dedication, expertise, and unwavering commitment to excellence.

Your outstanding performance at our current respite locations was pivotal in securing this new opportunity, featuring four new permanent respite properties and a host of other seasonal locations including warming and cooling centers.

Winning this contract is a testament to the trust and confidence that the City of Toronto has in all of our capabilities.

I want to extend my deepest gratitude to each and every one of you for your hard work and professionalism. You have all played a role in making this exciting expansion possible.

As we move forward there will be new challenges and responsibilities but I am confident that together we will rise to the occasion and continue to exceed our client’s expectations. Let’s leverage this success as a springboard to achieve even greater heights in the future.

Kat Szumacher will continue to be the Operations Manager for this contract.

A MESSAGE FROM OUR VP – RESPITE WIN

By Humberto Pimentel, VP Operations

ASP provides security and K9 detection services at the IAMGOLD Côté Gold mine, which is located in the Chester and Yeo Townships in northeastern Ontario. It is approximately 125 km southwest of Timmins and 175 km northwest of Sudbury.

Our guards and handlers live on site while on duty. They have their own rooms and handlers equipped with a TV and 24/7 access to the games room, which has a snooker table and board games as well as a gym and movie theatre. Meals are provided, including vegetarian options. Our team is working hard to keep the operations safe and secure, and we wish to thank them for their dedication. Keep up the great work!

Update from IAMGOLD

By Shine Mathew, Service Delivery Coordinator

September 30th is a very important day for Indigenous people in Canada. It is known as Truth and Reconciliation Day, and it is a time for Canadians to reflect on the harm that was done to Indigenous people through the residential school system, and to commit to working towards reconciliation. This day is an opportunity for all Canadians to learn about the history of residential schools and to understand the ongoing impacts that Indigenous people continue to face as a result. As part of the awareness program within ASP Residential and Commercial Guard teams, wristbands have been distributed to promote Truth and Reconciliation Day. These wristbands serve as a reminder that we all have a role to play in the ongoing process of reconciliation.

The wristbands distributed as part of the awareness program are a powerful symbol of solidarity with Indigenous people. They serve as a reminder that we must all work together to acknowledge the harm that was done, and to commit to building a better future. By wearing the wristbands, the Residential and Commercial Guard teams are demonstrating their commitment to reconciliation, and their willingness to learn and grow. This is an important step from ASP Security Services towards healing and building stronger relationships between Indigenous and non-Indigenous peoples in Canada.

TRUTH AND RECONCILIATION

By Andrew Catney, Resource Planning Manager

Kevin began his ASP journey in 2021 when he joined the Security Specialist team at Toronto Pearson International Airport. Following that, Kevin was assigned the role of Acting Operations Manager at Calgary Airport. Thereafter, Kevin joined the Resource Planning team in Burlington in December 2022.

Kevin Hepburn was just honored by the Respite Centre security team with the Peer Recognition Award for his outstanding contributions and dedication. This award is a testament to his hard work and the high regard in which his colleagues hold him.

Kevin’s peers unanimously selected him for this recognition due to his consistent commitment to excellence, his willlingness to go above and beyond to support the team, and his positive attitude that uplifts everyone around him. Kevin’s contributions have not only enhanced our productivity but have also created a more enjoyable work environment for all of us.

The Peer Recognition Award is a symbol of our collective appreciation for Kevin’s efforts and a token of our gratitude for his unwavering support.

We value Kevin’s presence on the team and look forward to witnessing his continued success and growth in the future.

Once again, congratulations to Kevin on this well- earned recognition. His contributions make a significant difference, and we are fortunate to have him as a part of our team.

Best Resource Planner –  
Kevin Hepburn