devteam, Author at ASP Security Services

Introduction to Commercial Security Services in Toronto

In today’s fast-paced urban environment, ensuring the security of your business is paramount. Toronto, being a bustling metropolitan hub, faces unique security challenges that require professional and comprehensive solutions. Commercial security services provide a multi-layered approach to safeguarding assets, protecting staff, and securing premises. With experienced providers like ASP Security Services, Toronto businesses can access customized, effective security solutions designed to meet their specific needs.

Whether you’re looking to protect a corporate office, retail store, or industrial site, partnering with a reputable security company is vital. This guide will walk you through everything you need to know about commercial security services in Toronto and how ASP Security Services can help secure your business effectively.

Why Businesses in Toronto Need Commercial Security Services

Rising Security Challenges for Businesses in Toronto

As Toronto continues to grow and thrive, so do the security challenges faced by local businesses. Increased urbanization has brought about concerns such as theft, vandalism, and trespassing, making it crucial for business owners to take proactive measures in protecting their assets. The presence of a professional security team can significantly deter criminal activities, providing peace of mind to business owners, employees, and customers alike.

Safeguarding Assets and Data

Beyond physical threats, businesses today also face digital risks. From protecting tangible assets like equipment, inventory, and property to safeguarding sensitive data and customer information, an integrated approach to security is vital. Solutions that combine commercial security services and technology, such as surveillance cameras, access control systems, and data security protocols, are essential to provide holistic protection for any Toronto business.

Understanding Different Types of Commercial Security Services

Manned Security Guard Services

One of the most effective forms of commercial security is having trained personnel on-site. Manned security guard services provide a physical presence that can deter criminal activities, control access points, and handle emergencies swiftly. These professionals are trained to observe, respond to threats, and maintain order, offering both security and a sense of safety to employees and visitors.

Mobile Security Patrols

Mobile security patrols are a flexible solution for larger properties or businesses requiring security over a wide area. Equipped with vehicles, these security officers can cover more ground efficiently, ensuring that multiple points of a commercial property are monitored and protected. This type of patrol is particularly beneficial for industrial sites, parking lots, and construction areas where constant movement is necessary.

Remote Monitoring and Surveillance

For 24/7 protection, remote monitoring and surveillance are crucial. ASP Security Services offers advanced technology solutions that allow continuous monitoring of your premises, even after business hours. Using a combination of CCTV cameras, alarms, and access control systems, your property is always under watch. This not only deters potential criminals but also enables rapid response in case of any suspicious activity.

Key Benefits of Hiring Professional Security Services in Toronto

Immediate Response to Security Threats

One of the major advantages of professional commercial security is the ability to respond immediately to any threat or emergency. When an incident occurs, having trained security personnel on-site allows for quick action, whether it’s calling law enforcement, managing a disturbance, or providing first aid. By employing services from a reputable provider like ASP Security Services, businesses can be assured of an expert response to any situation.

Comprehensive Risk Assessment and Customized Solutions

Every business has unique security requirements, and a professional security service begins with a thorough risk assessment. Companies like ASP Security Services evaluate your business’s vulnerabilities and design a security plan that meets your needs. Whether you require a combination of manned guards, mobile patrols, or high-tech surveillance systems, they create tailored solutions to protect your assets effectively.

Peace of Mind for Business Owners and Employees

A safe and secure business environment fosters trust among employees and customers. With professional commercial security services in place, business owners can focus on core operations without worrying about safety concerns. Employees feel more comfortable, which can lead to increased productivity, while customers are more likely to return to a secure and well-managed establishment.

How to Choose the Right Commercial Security Company in Toronto

Reputation and Experience

When selecting a commercial security provider, the company’s reputation and experience in the Toronto market are crucial factors. It’s important to work with a security firm that understands the local environment and can provide tailored security solutions. With a strong track record and years of service, ASP Security Services has established itself as a trusted name in the Toronto commercial security space.

Range of Services Offered

Businesses should consider a security provider that offers a comprehensive range of services, from security guards to advanced technology solutions like CCTV surveillance, access control, and alarm response. This ensures that all potential security needs are covered by a single provider, offering convenience and consistency. ASP Security Services provides a full suite of commercial security services to meet diverse business needs.

Licensing and Certifications

Verifying that your security provider is properly licensed and certified is a non-negotiable aspect of choosing a commercial security company. In Toronto, security professionals must meet specific training standards and legal requirements. Working with a licensed firm like ASP Security Services guarantees that the security personnel are well-trained, reliable, and comply with all necessary regulations, ensuring a high level of professionalism and service quality.

Why Choose ASP Security Services for Your Commercial Security Needs?

A Proven Track Record in Toronto

With years of experience providing security solutions to a wide range of businesses, ASP Security Services has built a reputation for excellence. They have successfully protected retail establishments, corporate offices, industrial sites, and more throughout Toronto. Testimonials from satisfied clients highlight their reliability, professionalism, and effectiveness in ensuring safety and security.

Highly Trained and Professional Security Personnel

ASP Security Services prides itself on its highly skilled and trained personnel. Each security guard undergoes extensive training to ensure they are well-equipped to handle various scenarios, from daily security tasks to emergency response. Professionalism, attention to detail, and proactive risk assessment are cornerstones of their service, allowing you to confidently rely on their team for your business’s security needs.

Advanced Security Technologies and Solutions

Staying ahead of security trends is vital for any business, and ASP Security Services incorporates the latest technologies to provide state-of-the-art protection. Whether it’s CCTV surveillance, access control systems, or alarm response, ASP integrates technology to ensure a comprehensive security solution. Their approach allows for efficient monitoring, rapid response, and enhanced protection, giving you peace of mind that your property is secure at all times.

The Process of Implementing Security Services for Your Business

Initial Consultation and Site Assessment

The first step in enhancing your commercial security is to have a thorough consultation with a security provider. ASP Security Services offers a detailed site assessment where their experts evaluate your business’s security vulnerabilities and requirements. This evaluation includes understanding your property layout, the nature of your business, and any specific risks or concerns you may have. The goal is to create a security strategy that meets your unique needs effectively.

Custom Security Plan Development

Following the assessment, a customized security plan is created based on the findings and your specific business needs. This could include deploying security guards, setting up mobile patrols, installing surveillance systems, or implementing access control measures. ASP Security Services ensures that every aspect of your commercial security is addressed in the plan, providing a comprehensive and effective approach to safeguarding your premises.

Ongoing Support and Monitoring

A key element of any security strategy is consistent support and monitoring. With ASP Security Services, businesses receive continuous oversight to ensure that security measures are working optimally. Regular updates, system maintenance, and responsive customer support are part of their commitment to keeping your business secure. In the event of an incident or if adjustments to the security plan are needed, their team is available to provide immediate assistance.

Cost of Commercial Security Services in Toronto

Factors Affecting Security Service Costs

The cost of commercial security services in Toronto varies based on several factors. The type of services needed, such as manned guards, mobile patrols, or technology-based solutions, plays a significant role in determining pricing. Additionally, the size of your property, the location, and the duration or frequency of services will impact the overall cost. ASP Security Services provides tailored quotes that are based on a comprehensive understanding of your business’s needs, ensuring cost-effective solutions without compromising on security.

Cost-Effectiveness and ROI

While security services involve an investment, the benefits far outweigh the costs in the long term. Professional security helps prevent potential losses due to theft, vandalism, or other criminal activities, offering a high return on investment. Moreover, having a reputable security service like ASP Security Services in place can enhance your business’s reputation, reduce liability risks, and ensure the safety of your assets and personnel, all of which contribute to a more secure and productive business environment.

The Future of Commercial Security in Toronto

Growing Trends in Commercial Security

The commercial security landscape is constantly evolving, with new trends emerging to address growing threats. Toronto businesses are increasingly leveraging technology to enhance their security measures. From artificial intelligence (AI) for video analytics to smart access control systems and integrated security solutions, staying ahead of security challenges is critical. These advancements not only increase the effectiveness of security services but also offer businesses greater convenience and flexibility in managing their security operations.

How ASP Security Services is Adapting to Trends

As security needs change, ASP Security Services remains at the forefront of innovation by incorporating the latest trends and technologies into their offerings. By staying updated on advancements in surveillance, access control, and security protocols, ASP Security Services continues to provide state-of-the-art commercial security solutions for businesses across Toronto. Whether you need traditional manned security or tech-driven surveillance, they are prepared to address current and future security challenges effectively.

Secure Your Business Today with Professional Commercial Security Services

Ensuring the safety of your business, assets, employees, and customers is an essential aspect of running a successful operation in Toronto. By partnering with a trusted provider like ASP Security Services, you gain access to customized, effective, and professional security solutions that address your specific needs. From manned guard services to advanced technology integration, ASP Security Services offers comprehensive protection for various commercial sectors.

If you’re looking to enhance your business security or need a detailed risk assessment, contact ASP Security Services today to take the first step towards a safer, more secure business environment. Secure your premises, protect your assets, and give your team and customers the peace of mind they deserve.

FAQs about Commercial Security Services in Toronto

1. What are the most popular commercial security services in Toronto?

The most popular commercial security services in Toronto include manned security guard services, mobile security patrols, remote monitoring and surveillance, and access control systems. ASP Security Services provides a comprehensive range of solutions tailored to meet various business needs.

2. How do I determine what type of security my business needs?

To determine the best security for your business, start by consulting with a professional security provider like ASP Security Services. They will conduct a detailed risk assessment of your property and recommend a customized security plan based on your business’s specific vulnerabilities and requirements.

3. Are commercial security services available 24/7?

Yes, commercial security services are designed to provide round-the-clock protection. With 24/7 monitoring and on-site guards, businesses can maintain a secure environment at all times, including after-hours and during holidays.

4. Can I get temporary security services for an event or short-term need?

Yes, temporary security services are available for events, construction projects, or any short-term security needs. ASP Security Services can provide security solutions for one-time events or limited-time coverage to ensure your property and guests are protected.

5. How quickly can ASP Security Services deploy security personnel to my site?

ASP Security Services understands the urgency of security needs and can deploy trained security personnel to your site quickly. For immediate assistance or to discuss security arrangements, contact ASP Security Services today.

Introduction to Office Building Security

Office buildings, bustling with employees, clients, and visitors, require a unique approach to security. Unlike other commercial properties, they often host multiple businesses, each with its own specific security needs. A robust security system ensures not only the safety of physical assets but also the protection of sensitive information and the well-being of everyone on the premises.

ASP Security Services, a leading provider in Toronto, specializes in delivering tailored office building security services. Their comprehensive approach integrates manned security guards, access control, surveillance systems, and more, offering peace of mind to property managers, business owners, and tenants.

Why Office Buildings Require Specialized Security Services

Protecting Tenants, Employees, and Visitors

The first priority of office building security is the protection of all individuals who enter the premises. Professional security personnel can ensure that employees, tenants, and visitors are safe from potential threats, such as theft, vandalism, or unauthorized access. A strong security presence helps create a safe and welcoming environment for all.

Safeguarding Business Assets and Confidential Information

Office buildings often house sensitive business assets, from costly equipment to confidential documents and digital data. Inadequate security can lead to breaches that compromise business operations, resulting in financial losses and damage to reputation. Implementing professional security measures prevents unauthorized access and theft, ensuring that businesses can operate securely.

Managing Access to Different Areas of the Building

With various tenants and employees accessing the office building, it is critical to have a secure way of managing who is entering and exiting the premises. Effective access control systems, such as those offered by ASP Security Services, are essential in restricting entry to authorized individuals and protecting sensitive areas within the building.

Key Components of Office Building Security Services

Manned Security Guards for Office Buildings

Trained security personnel serve as the frontline defense for office buildings. A visible security presence not only deters potential threats but also provides quick response to any incidents. Security guards from ASP Security Services are trained to handle access control, surveillance monitoring, and emergency situations, providing a comprehensive solution for safeguarding office environments.

Mobile Patrol Services for Perimeter and Parking Security

Maintaining security in the outer areas of an office building, such as parking lots, garages, and the perimeter, is just as important as securing the interior. Mobile patrol services help in monitoring these areas, preventing unauthorized access, and ensuring the safety of vehicles and staff. Mobile patrol services by ASP Security Services are a flexible and efficient way to cover large areas, offering real-time response to any security concerns.

Access Control Systems

Access control is a critical aspect of office building security. Implementing systems such as key card access, biometric verification, and electronic locks helps manage who can enter specific areas of the building. Access control systems not only enhance security but also help in maintaining accurate records of building access, contributing to better safety protocols and visitor management.

Why Hire Professional Security for Office Buildings

Preventive Measures Against Security Threats

Professional security services are essential for implementing preventive measures that address potential risks before they escalate. Trained security guards can spot suspicious activities, assess risks, and take action to prevent security incidents from occurring. By working with experts like ASP Security Services, office buildings can ensure they are equipped to handle any security challenges effectively.

Customized Security Solutions for Your Office Building

Every office building has unique security needs based on its location, layout, and tenant requirements. Professional security providers like ASP Security Services</a> work closely with property managers to develop customized security plans. These plans are tailored to address the specific vulnerabilities of the building, ensuring comprehensive protection for tenants and visitors alike.

Peace of Mind and Professional Atmosphere

Security plays a significant role in maintaining a professional atmosphere within an office building. When security measures are visible and effective, it fosters a sense of safety among employees, tenants, and visitors. This peace of mind enables tenants to focus on their work and enhances the building’s overall reputation as a secure and well-managed property.

Security Services Offered by ASP Security Services for Office Buildings

On-Site Security Guards

ASP Security Services provides highly trained on-site security guards who are equipped to manage a variety of security needs in office buildings. From monitoring access points and performing regular patrols to handling security incidents and offering customer service, these professionals ensure that your building is protected at all times. They act as the eyes and ears of the property, ensuring a safe and controlled environment for all occupants.

Advanced Surveillance Systems

To ensure continuous protection, office buildings require comprehensive surveillance systems. ASP Security Services offers state-of-the-art technology, including CCTV cameras, motion detectors, and alarm systems, to monitor all areas of your office building. This advanced technology helps deter potential threats and allows for swift response to any security breaches. The surveillance systems can be integrated with access control and mobile patrol services for maximum efficiency.

Comprehensive Customer Support and Risk Assessment

ASP Security Services provides dedicated support to all their clients, ensuring that security measures are up-to-date and effective. The company conducts thorough risk assessments to identify vulnerabilities and customize solutions based on the unique requirements of your office building. For additional support or to address any security concerns, ASP offers excellent customer services, ensuring you receive quick and efficient responses to your needs.

Effective Strategies for Office Building Security

Employee and Visitor Access Management

One of the key challenges in office building security is managing the access of both employees and visitors. Implementing a structured access management system—such as issuing visitor passes, employee access cards, and maintaining a log of entry and exit—ensures that only authorized individuals can access secure areas of the building. This helps in protecting sensitive areas and preventing unauthorized access.

Remote Monitoring for After-Hours Security

Even when the office building is closed for business, security must remain active. Remote monitoring solutions allow for continuous surveillance of the property, helping detect and respond to suspicious activities in real-time. ASP Security Services offers remote monitoring options that enable round-the-clock security, providing peace of mind that your building is protected even after working hours.

Emergency Response Protocols

Being prepared for emergencies is a critical part of office building security. Whether it’s fire, break-ins, or medical incidents, having clear and effective emergency response protocols is essential for the safety of tenants and visitors. Security personnel are trained to respond swiftly to such situations, minimizing risks and ensuring the safety of all individuals on the property.

Benefits of Partnering with ASP Security Services

Experienced and Professional Security Personnel

ASP Security Services employs a team of highly skilled and experienced security personnel who are trained to handle various aspects of office building security. Their team is knowledgeable about risk assessment, emergency response, access control, and customer service. Their expertise ensures that your office building is protected by professionals who can adapt to various security challenges and offer top-tier protection.

Advanced Technology Integration for Security Solutions

Incorporating the latest technologies is key to effective office building security. ASP Security Services uses an integrated approach that combines traditional manned security with advanced technology like surveillance cameras, access control systems, and alarm monitoring. This blend of services helps provide comprehensive coverage, addressing different security concerns throughout the office property.

A Proven Track Record in Securing Office Environments

ASP Security Services has a proven history of successfully securing office buildings in Toronto and the surrounding areas. Their reputation is built on reliability, customized security strategies, and a proactive approach to managing risks. Testimonials from satisfied clients and long-standing partnerships are a testament to their dedication to quality and safety. By working with ASP Security Services, your office building is secured by a trusted provider known for excellence in commercial security services.

Cost Considerations for Office Building Security

Factors Affecting the Cost of Security Services

Several factors influence the cost of security services for an office building. These include the size of the property, the type and number of services required (e.g., on-site guards, mobile patrols, surveillance systems), the level of technology integration, and the duration or frequency of coverage. ASP Security Services offers customizable solutions to meet your budget and security needs, ensuring that your building receives the right level of protection without unnecessary costs.

The ROI of Quality Security Services

Investing in professional security services for your office building provides long-term benefits that outweigh the costs. Effective security can prevent potential incidents such as theft, vandalism, and unauthorized access, reducing financial losses and protecting your assets. Moreover, a secure environment enhances the building’s appeal to tenants, boosting occupancy rates and building reputation. By partnering with ASP Security Services, you can ensure a solid return on investment through comprehensive, reliable security measures.

How to Get Started with Office Building Security Services

Scheduling a Security Consultation

The first step to enhancing your office building’s security is to schedule a consultation with a professional security provider like ASP Security Services. During this consultation, security experts assess your building’s vulnerabilities, discuss your specific needs, and outline potential security strategies. This initial discussion is crucial to identify how to best protect your property, assets, and people.

Developing a Customized Security Plan

Once the security needs of your office building have been assessed, the next step is to create a customized security plan. ASP Security Services works closely with property managers to design a comprehensive solution that includes everything from on-site security personnel to surveillance systems and access control. Each plan is uniquely tailored to meet the building’s security requirements, ensuring that the provided services align with the property’s risk profile and business operations.

Implementation and Ongoing Support

After developing a security plan, the implementation phase begins, where the agreed-upon security measures are put in place. ASP Security Services provides continued support and monitoring to ensure the effectiveness of these measures. Regular assessments, maintenance of security systems, and prompt response to any security issues are part of their commitment to providing top-tier office building security. Their ongoing support helps adapt to any changes in your building’s security needs over time.

Get Started with Office Building Security Services

Conclusion: Secure Your Office Building Today

Security is an integral aspect of maintaining a safe and professional office building environment. By investing in high-quality security services, property owners and managers can protect their assets, ensure the well-being of employees and visitors, and create a professional atmosphere that enhances the building’s value. With a provider like ASP Security Services, you can rely on expert risk assessment, tailored security solutions, and exceptional service to secure your office building effectively.

For a consultation or to learn more about how ASP Security Services can meet your office building security needs, contact ASP Security Services today and take the first step towards a safer, more secure property.

FAQs about Office Building Security Services

1. What are the best security practices for an office building?

Implementing strong access control, hiring trained on-site security personnel, and using advanced surveillance systems are among the best practices for securing an office building. Regularly updating security protocols and conducting risk assessments are also important to maintain a safe environment.

2. How can I control access to secure areas in my office building?

Using access control systems, such as key cards, biometric scanners, and PIN codes, can effectively manage access to secure areas. These systems allow only authorized personnel to enter restricted zones, ensuring the protection of sensitive information and assets.

3. What types of surveillance systems are recommended for office buildings?

Office buildings benefit from a combination of surveillance cameras, alarm systems, and motion detectors. ASP Security Services offers a variety of technology-based solutions that provide real-time monitoring and recording, which can be integrated with access control systems for comprehensive coverage.

4. Are mobile patrols necessary for office building security?

Yes, mobile patrols are especially useful for monitoring the exterior of an office building, such as parking lots, perimeters, and outdoor areas. Mobile patrols help deter potential security threats and respond quickly to incidents. Learn more about mobile patrol services offered by ASP Security Services.

5. How can I get a quote for office building security services from ASP Security Services?

To receive a quote, you can contact ASP Security Services directly. They will schedule a consultation to assess your building’s security needs and provide a tailored solution that fits your requirements and budget.

By Brad MacCrae, Senior Operations Manager, K9 Unit

ASP’s K9 unit remains the largest private K9 detection unit Canada and the leader in the industry. We signed UPS in December of 2023 for EDDHT – Air Cargo K9 screening, operating in ON, BC, and QC across 6 locations and further expansions are planned in the future. We also signed Air Canada Cargo and Cargojet for EDDHT – Air Cargo K9 screening. Currently, we are providing K9 services to one location each but planning expansions in the near future.

We have renewed our contract with Bruce Power through an RFP for an additional 2 years.

Handler Marc Andre Lauzon – QC – Lifesaving Efforts

While working at a FedEx facility, Marc Andre recognized an employee suffering from the early signs of heart attack. He acted quickly and had an ambulance called, then performed first aid to the individual – including deploying an AED – until the paramedics arrived.

Marc Andre’s quick acts and recognition as well as first aid skills helps save this employee’s life from a heart attack.

Junos – 2024 – NS

2024 Juno Awards hosted by Nelly Furtado took place in Halifax, Nova Scotia on Saturday Handler Jerry and K9 Mylo completed searches for the Opening Night Awards. On Sunday, March 24th Handler Amberly and K9 Rambo completed searches and patrol for this high profiled venue full of celebrities, VIPs and guests.

Other than K9 Rambo insisting to stop and take a few selfies for his IG page, this K9 team kept it professional and meant business representing ASPK9. Great job team.

NHL All-Star Weekend 2024 – ON

Teams worked the NHL All-star game and All-star skills competition at Scotiabank area, NHL Hyundai Fan Fair at Metro Toronto Convention Center, Pre-Gala at MTCC, Assistant Manager Robin with K9 Luna and Handler Katie with K9 Mikey took a quick break to rest their dogs after finishing a detailed internal perimeter search of the entire venue. A rest, a few photos, some water and it’s off to applying static patrol before celebrities and guests arrive.

The K9 teams maintained vehicle entranceways, loading docks, interior and exterior perimeter sweeps, gate entrance stands and static patrol for all high-profile events.

Working alongside security personnel to secure NHL AllStar weekend, ASP K9 stayed ready and rocked it!!! Great job teams!

By Sarah Miller, Operations Manager

Congratulations to the RES/CIC department on the launch of 57 Charles at Bay in downtown Toronto on May 1st, ASP’s first and only tactical residential site, and the newest addition to the QuadReal portfolio. Seen below from left to right on the night of the launch: OM Sarah Miller, MPS Trula Verge, SG Sehajpreet Singh, MPS Moe Hussein, SG Samson Abejutoghan, MPS Harvinder Singh, and SG Kanwarpreet Singh.

ASP is proud to announce two additional new contract wins in RES/CIC:

Kipling Group Inc – Mobile Patrols – March 2024 – Mississauga
Ben Walker Limited – Parking Enforcement – May 2024 – North York

ASP is proud to sponsor and volunteer with ASIS Toronto. Seen below on May 7th, Operations Manager Sarah Miller (far right) participated in a joint event with ASIS Toronto and the City of Toronto at Union Station, teaching policing and security students from Humber College and Seneca Polytechnic about corporate security and security operations centers.

By Noman Butt, Operations Manager

I’m excited to announce some incredible news with all of you. Toronto Pearson was recently recognized with the esteemed title of “Best Airport over 40 Million Passengers in North America” by Airports Council International (ACI) on March 11th. This recognition is a part of ACI’s World Airport Service Quality (ASQ) program.

For more than a decade, the ASQ program has set the standard for measuring passenger satisfaction at airports worldwide. Winning this award for five consecutive years, from 2017 to 2021, is a remarkable achievement.

I want to extend my deepest gratitude to each and every one of you for your unwavering dedication and commitment to exceptional service. This recognition speaks volumes about the teamwork, tireless efforts, and unwavering professionalism exhibited by our ASP team across all departments.

Every member of our team, whether on the frontline or in management, has played a pivotal role in this success. Your passion, hard work, and dedication have not only contributed to Toronto Pearson’s success as an airport but have also enhanced the passenger experience significantly.

Additionally, I want to express sincere appreciation to the Greater Toronto Airports Authority (GTAA) for their continuous support and collaboration. We are truly grateful for the opportunity to be associated with this esteemed organization and for their ongoing commitment to excellence.

By Noman Butt, Operations Manager

Sumandeep Dhaliwal

I am writing to bring to your attention the exceptional performance of Sumandeep Dhaliwal, who is currently stationed at the main access control post in T1 during nightshifts.

Sumandeep Dhaliwal demonstrates remarkable dedication and professionalism in her role. Her positive attitude and strong work ethic set a standard of excellence that is truly commendable.

Despite the challenges inherent in her position, Sumandeep consistently goes above and beyond, ensuring that her responsibilities are fulfilled with precision and care. Her commitment to maintaining security protocols while also fostering a welcoming environment is truly exemplary.

I believe it is essential to acknowledge Sumandeep Dhaliwal’s contributions and to express appreciation for her outstanding service.

Egmidio Alejo

I am delighted to highlight the outstanding performance of Egmidio Alejo over the past three months. Egmidio has consistently demonstrated exceptional dedication and vigilance in his role, earning well-deserved recognition from his peers and supervisors.

Recently, Egmidio was commended by PSO for his exemplary work. He intercepted a new employee attempting to exit without an escort, despite being left unattended in a restricted area for an extended period. His quick thinking and commitment to security protocols prevented a potential breach, showcasing his unwavering dedication to his duties.

His proactive approach not only ensures compliance but also enhances the safety and security of our premises.

SARKHADON YALDA, DALE PERSHAD & NOMAN BUTT

Dale Pershad

In our busy workdays, sometimes it’s the little things that really matter. That’s what happened with one of our team members, Dale Pershad. He got a task from ASP supervisors that seemed normal at first. But what Dale did next was really impressive. Not only did Dale do the task really well, but he also did more. Dale made a detailed report with pictures for everyone on the team to see.

This shows how dedicated and practical Dale is. He didn’t let problems get in the way – he faced them directly. And this isn’t the first time he’s shown this dedication. Whether it’s helping supervisors or making sure tasks are done perfectly, Dale is a big help to our team.

Because of people like Dale, our team is known for doing great work. They remind us that doing our best isn’t just about what we do, but how we do it – with passion, determination, and a commitment to doing our best. Great job, Dale! You’re an inspiration to us all.

??? & SADIQ SEDIQULLAH

Sadiq Sediqullah

Sadiq Sediqullah’s journey at ASP is truly remarkable, and his story exemplifies the importance of first impressions. His journey with ASP started in June 2023, when Sadiq started as an airside access control guard but his exceptional attitude, unwavering commitment, and ability to tackle any task with precision quickly set him apart. The terminal and airside supervisors recognized his outstanding performance, making him a sought-after guard to help with difficult tasks.

Sadiq’s dedication led to him being cross-trained for multiple posts and clients including IFC, British Airways, Airside Breaks, Terminal access control, and Specialists (Baggage Hall). His versatility and excellence prompted further advancement, and he became a supervisor at IFC, Airside, and Terminal – a rare distinction indeed.

Sadiq’s journey serves as a testament to the opportunities for growth within our organization.

By Anissah Dia, Site Manager

As part of our ongoing commitment to enhancing the passenger experience at the Ottawa International Airport, we’re excited to share some news about the evolution of our customer service team. Building on our existing services, the team has recently taken on new tasks to better serve travelers passing through the airport.

ASP Customer Service Representatives will be stationed throughout the terminal and are now tasked with providing not only general airport and tourist information but also offer assistance past security in the Centre court area.

In addition to staffing the information desk, our team has adopted a dynamic approach by “taking off” to rove the terminals. This proactive strategy allows us to reach passengers wherever they may be, ensuring that no inquiry goes unanswered, and no traveler feels lost in the bustling atmosphere of the airport.

So, the next time you’re at the airport, keep an eye out for our ASP Customer Service Representatives. Whether they’re stationed at the information desk or roaming the terminal, they’re here to make your journey smoother and more enjoyable!

By Garinder Grewal, Director of Aviation

At Billy Bishop Toronto Airport (BBTCA), exceptional customer service isn’t just a goal; it’s a standard upheld by individuals like Zahra Ahmadi, a valued member of the ASP Inc. team. Zahra’s role revolves around ensuring passengers have a seamless, positive experience, particularly with the PIK- machines, and providing top-notch customer service.

Recognized by ASP Inc. for her outstanding dedication, Zahra has consistently received positive feedback from clients. Her proactive approach to assisting passengers sets her apart, as she goes above and beyond to enhance their journey. Whether it’s guiding travellers through the airport or addressing their concerns with warmth and efficiency, Zahra is committed to delivering excellence.

What truly distinguishes Zahra is her proactive mindset. She doesn’t wait for issues to arise; instead, she actively seeks opportunities to improve the passenger experience. Zahra’s keen eye for detail enables her to identify out-ofservice equipment or escalators promptly. By promptly reporting these issues to airport operations, she ensures swift resolutions, minimizing disruptions for passengers.

Zahra Ahmadi exemplifies ASP Inc.’s commitment to exceptional service at BBTCA. Her dedication, proactive approach, and unwavering focus on passenger satisfaction make her an invaluable asset. As she continues to elevate the standard of customer service, Zahra sets a shining example for her colleagues and inspires those around her to strive for excellence.

By Delal Mharbi, YWG Operations Manager

ASP Incorporated is excited to announce the successful launch of our services at Winnipeg International Airport on April 1st. Our offerings include information desk management, roving customer assistance, and efficient baggage and cart handling, underscoring our commitment to enhancing the passenger experience.

Our customer service extends to proactive engagement with travellers, wayfinding assistance, and support for accessibility and irregular operations. Additionally, our baggage handling and cart services contribute to a positive and seamless experience throughout the airport.

This smooth transition was achieved through the hard work and dedication of our entire team. We are honoured to be part of making Winnipeg International Airport a more welcoming and efficient travel hub.

Key personnel such as Executive Vice President Gadi Shamni from ICTS, Vice President of Operations Humberto Pimentel, Director of Aviation Services Garinder Grewal, and Customer Services Manager Dalel Mharbi were present to ensure a successful launch. We thank the Winnipeg Airports Authority (WAA) for their support and hospitality during this transition.

We value our partnership with WAA and are dedicated to contributing to their success. Thank you to everyone who played a role in this achievement. Let’s continue to set new standards for excellence in airport services.

I wanted to send a note of gratitude to you and your team for the amazing support yesterday. I was on the floor most of the day and every time I saw an ASP staff they were working hard, servicing passengers and looked like they were enjoying themselves. Thank you for being so flexible with the lastminute plans.

Julie Chapko | Accessibility Specialist and Operations Support, Winnipeg Airports Authority

By Fatema Pipalyawala, Talent Acquisition Lead

We are pleased to announce that, following thorough research and process improvements, our Recruitment Department has undergone a rebranding initiative and is now known as the Talent Acquisition Department. As part of this transition, Sean Gallagher has been promoted to the role of Senior Manager of Talent Acquisition & Development, while I, Fatema Pipalyawala, have been appointed as the Talent Acquisition Lead. Additionally, we welcome Kunal Sachdeva to our team as the coordinator.

The traditional recruitment department has long been associated with tasks such as hiring & onboarding in a stipulated time span. While these functions are undoubtedly crucial, they only scratch the surface of what a modern recruitment team can achieve.

By rebranding and realigning the focus towards acquiring and nurturing top talent, companies can position themself for sustained success in today’s competitive business landscape. It’s not just a name change, it’s a strategic imperative for driving growth, innovation, and organizational excellence. The shift towards a Talent Acquisition Department represents a broader recognition of the strategic importance of attracting, developing, and retaining top talent.

Most recently, the Talent Acquisition team achieved its first success with hiring 60+ candidates in under 2 weeks for the TTC Subway contract in March 2024. This contract provided us with a great opportunity to promote talent within the company. We are looking forward to more success stories this year!

Tips to Refer & Earn – Referral Bonus Policy

We have had numerous questions regarding how our Referral bonus process works so we wanted to take a few minutes to explain it and how it works.

Process:

Your referral applies online at www.security-asp.com and they have the option to list a “referral” on the application. They need to list your name here or tell us you referred them during the interview (it is the first question we ask)
If they are hired and successfully complete training, the person you referred will need to work a minimum of 2 shifts per week for 90 days
As the person referring the new employee, you also need to work a minimum of 2 shifts weekly for 90 days (if you have a week of vacation that is fine and will not be held against you)
Once the 90 days is completed, Talent Acquisition sends the notice to the accounting department on the first week of the following month (all referral notices are sent at the same time)

Eligibility

To qualify for the referral bonus, the referred candidate must meet the following criteria:

Be hired as a regular employee of ASP Incorporated.
Successfully complete the probationary period of three(3) months;
Remain actively employed for a minimum of three (3) months from the date of hire (Cannot be on a leave of absence or not actively picking up shifts); and the referring Employee must also be actively working shifts.
The referred candidate must be in an active contract, if the contract was/is terminated during the probationary period, the referral will not be eligible for payment.

Please note, if you have any questions or concerns about your referrals please only contact Sean Gallagher, Senior Manager- Talent Acquisition and Development at sean@ security-asp.com.

Congratulations to Atinderpal Singh winner of a new TV for the most referrals.

From left to right: Talent Acquisition Lead Fatema Pipalyawala, Respite Specialist employee Atinderpal Singh (the winner) and Kunal Sachdeva (Coordinator).