By Neeru Panjwani, Director of Operations

Please join us in welcoming new office and management team members that joined ASP in Q1 of 2025!

Parul Srivastava – Front Desk Administrator, North York

Parul joined ASP in Jan 2025 as the Front Desk Administrator at our North York office. Parul is supporting the RES/CIC division by assisting with reception, inventory management, new hire tasks, recordkeeping, and other related duties. Parul’s previous experience and education make her a valuable asset to the team, and we are immensely grateful to have her join us. She can be reached at psrivastava@security-asp.com.

Farhad Mohammad – Operations Manager, Aviation

Farhad joins us as Operations Manager for our Security Operations at Billy Bishop Toronto City Airport (BBTCA). With over ten years of security experience at organizations such as GardaWorld, Paladin, and the City of Toronto, Farhad is highly skilled in managing CRM systems, Access Control Management, Standard Operating Procedures, and much more. Farhad spent time with the ASP team at Pearson Airport for a detailed orientation before starting his role at BBTCA. Farhad will report to Garinder Grewal, Director of Aviation Operations.

Kirsten Gardner-Lichach – Payroll Specialist

Kirsten joins our Finance and Accounting department as a Payroll Specialist and will report to Paul Parkinson, Director of Finance. Kirsten will support all aspects of payroll and further assist in smooth day-to-day operations of payroll functions and duties. She will manage the end-to-end payroll process and will work with other departments such as resource planning, HR and operations for effective and error-free payroll.

Please extend your warm welcome to our new members of ASP family.


By Neeru Panjwani, Director of Human Resources

This article provides information regarding the Canadian Dental Care Plan. We hope that this information will help you and your family use these benefits. Please be advised that ASP does not have any influence on how you use the program benefits and this is information is for awareness purposes.

The Canadian Dental Care Plan (CDCP) is a Federal government program that provides dental coverage for Canadian residents who do not have dental insurance and have a household income of less than $90,000 per year. The plan aims to reduce financial barriers to oral healthcare by offering a subsidy for various dental procedures, with eligible individuals being responsible for a co-payment based on their income level. The CDCP is administered by Sun Life on behalf of the government.

Know Before You Go

Depending on your family’s income, you may need to pay a percentage of the cost. The federal government will only pay a portion of the CDCP fees and you will be responsible for additional charges known as co-payments. This means that for many patients, treatments covered by the CDCP will not be free and only part of the cost of the procedure will be covered. You will have to pay these amounts directly to your dentist, if:

  • your adjusted family net income is between $70,000 and $89,999; and
  • you agree to dental care that the CDCP does not cover

Below is the co-payment breakdown based on adjusted family income.

Adjusted Family Net IncomeHow much will the CDCP coverHow much you will cover
Lower than $70,000100% of eligible oral health care service costs will be covered at the CDCP established fees.0% of the CDCP established fees.
Between $70,000 and $79,99960% of eligible oral health care service costs will be covered at the CDCP established fees.40% of the CDCP established fees.
Between $80,000 and $89,99940% of eligible oral health care service costs will be covered at the CDCP established fees.60% of the CDCP established fees.

In addition to the co-payment requirements listed above, many of the established fees covered by the Federal government do not meet the full cost of the dental treatment. The difference will be your responsibility.

Preauthorization required for certain services

Starting November 1, 2024, a wider range of essential treatments, including partial dentures, crowns, and higher levels of sedation became available to CDCP patients through the launch of preauthorization. This expansion offers patients access to more care options.

The preauthorization process means that, while dentists recommend the best treatment based on their expertise, certain procedures need to be approved in advance for them to be covered under the CDCP.

The final decision to provide coverage rests with Sunlife and/or Health Canada. For patients, this process may require an additional waiting period. It’s advisable to discuss potential treatment options with your dentist in advance.

Applying and the CDCP welcome package

Appy online at: https://www.canada.ca/en/services/ benefits/dental/dental-care-plan/apply.html Your CDCP welcome packages may take up to three months to arrive from the time you apply. Your coverage start date will be included in the welcome package and may vary based on when you apply and when your application is processed. This means that you cannot receive care under the program until you have received your CDCP card and the official start date. Appointments can only be scheduled on or after your coverage start date.

Not everyone is eligible for the plan at the same time

The federal government is rolling out the CDCP coverage in stages. Health Canada is using a staggered approach to patients’ eligibility for care based on their registration date and age cohort.

Currently, the CDCP provides coverage for specific groups, including seniors aged 65 and over, children under 18, and adults with a valid federal Disability Tax Credit certificate. Full expansion is planned in 2025, with applications opening to remaining eligible Canadian residents.

Who Qualifies for CDCP

Individuals must meet all of the following criteria to be eligible for Canadian Dental Care Plan (CDCP) coverage.

  • No access to a dental plan, meaning:
    • no coverage through employer or a family member’s employer benefits; including health and wellness accounts;
    • no coverage through pension (previous employer) or a family member’s pension benefits; or
    • no coverage through a purchased plan by yourself or by a family member or through a group plan from an insurance or benefits company.
  • an adjusted annual family net income of less than $90,000;
  • be a Canadian resident for tax purposes; and
  • have filed their tax return in the previous year.

Canadian residents who have access to dental benefits through a social program offered by their province or territory and/ or by the federal government will be eligible for the CDCP if they meet all the eligibility criteria.

Patients who decide to opt out of benefits available to them from their employer, school, etc. will be considered by the federal government as someone who has access to dental plan. This means if you decline dental coverage through your/ your spouse’s employment benefits, you will not be eligible for the CDCP.

Is CDCP intended to replace existing insurance coverage

The Canadian Dental Care Plan (CDCP) is not intended to replace existing dental coverage. It is important that Canadians do not drop their existing coverage, as they might not be eligible for the CDCP if they do.

The CDCP is designed to provide coverage for Canadians who do not have an existing dental plan.

The Canada Revenue Agency now requires employers to report on their T4/T4A whether their employees and their families had access to dental plan coverage, including spending and wellness accounts.

Are Individuals with existing coverage through government programs eligible?

If you have dental coverage through a provincial, territorial, or federal government social program, you can still qualify for the Canadian Dental Care Plan (CDCP). If you meet all the eligibility criteria, your coverage will be coordinated between the plans to ensure there are no duplications or gaps in coverage.

Useful link for more details: www.canada.ca/en/services/benefits/dental/dental-care-plan.html


By Laurel Woodhouse, H&S Manager

The cold temperatures and icy conditions that are often a part of Canadian winters can cause hazards at the workplace.

  • Cold stress—Exposure to the cold can lead to frostbite and hypothermia. Hypothermia—The body can no longer maintain its core temperature, causing persistent shivering, confusion, and poor coordination.
  • Frostbite—Parts of the body are exposed to extremely cold temperatures or come into contact with cold objects, causing the tissues to freeze.
  • Slips and falls—Ice, snow, slush, wet surfaces, and mud (during a thaw) can cause slips and falls. A slip on the ground can cost you weeks off work. A slip at height can cost you your life.
  • Carbon monoxide (CO)—CO is a clear, colourless gas that you can’t smell or taste.

It interferes with your body’s ability to use oxygen. Even in small doses, it can kill you.

Controls

Wear several thin layers of clothing instead of one thick layer.

  • Wear gloves, as well as a hat or other head covering that can fit under a hard hat.
  • Wear one pair of thick socks or two pairs of thin socks.
  • If you get hot when you’re working, open your jacket but keep your hat and gloves on.

To prevent slips and falls:

  • Clean the ice and snow off the soles of your boots and from access areas and work platforms.
  • Use sand, salt, or other de-icing material. (Ice often forms on the underside of platform materials, so don’t just turn them over.)
  • When working at height, be extra careful in the morning since there may be new frost and snow.
  • Watch your footing. Platforms may be clear in sunny areas but icy in the shade.
  • When walking, have at least one hand free to help keep your balance and cushion a fall.

To prevent exposure to CO gas:

  • When heating an enclosed space, use an indirect-fired heater.
  • Check propane vehicle-cab heaters for leaks and proper venting.
  • Operate engines outdoors when possible.
  • When engines must be operated indoors, take the following precautions: Choose electric rather than fuel-powered equipment; make sure the area is well ventilated; keep doors and windows open and use fans to bring in fresh air; monitor CO levels regularly with a gas detector.


By Laurel Woodhouse, H&S Manager

ASP Security is excited to announce that we recently deployed SafetyCulture, industry leading software designed to enhance the reporting of health and safety incidents as well as concerns related to the workplace. This innovative tool will streamline our processes and promote a safer work environment for all employees.

As part of our commitment to health and safety, supervisors are now required to report any work-related injuries or illnesses through the SafetyCulture platform. This proactive approach ensures that we capture and track health and safety concerns so they can be addressed promptly.

You may notice emails with the subject line “SafetyCulture” in your inbox. These communications will provide updates and information regarding your health and safety at work, so please keep an eye out for these important messages.

By utilizing this platform, ASP Security aims to equip employees with the necessary knowledge, tools, and processes to work safely and uphold high standards.

Looking ahead, we plan to expand the SafetyCulture tool to allow for direct reporting of workplace violence, harassment, bullying, sexual harassment, or discrimination to Human Resources. Our goal is to implement this feature before the end of 2025, further enhancing our commitment to a safe and respectful workplace.

Together, let’s work towards a safer and healthier work environment!


By Dean Lovric, President and CEO

A few months ago, after much reflection, careful consideration and management of a multitude of emotions, I announced my decision to step down as CEO of ASP Security Services, bringing an extraordinary 25-year journey with the company I founded in 2000 to a close. It has truly been an incredible honor to lead this company from its early days into the respected nation-wide organization it is today, and I’m filled with gratitude for all that we’ve accomplished together, the high road we chose to walk on and especially those I have met along the way.

From the inception of ASP, I had a vision of creating a company that was not only successful but also impactful in the lives of those who I would work alongside with. I wanted to build something that could make a difference, not just in the industry, but in the lives of our employees, customers, and communities. Together, we achieved that vision, and the sense of pride I feel looking back on all we’ve built is immeasurable.

From day one, I’ve been fortunate to work alongside some of the most talented, dedicated, and passionate people I’ve ever known. The journey has been full of both challenges and triumphs, and it’s been through the unwavering support and collaboration of our team that we’ve been able to achieve the success we see today. I’m incredibly proud of the company we’ve created and the impact we’ve made—whether through groundbreaking innovations, strategic partnerships, or the contributions we’ve made to our community.

As I step away, I’m confident that the company is in great hands. With Humberto Pimentel at the helm and support from Garinder, Brad, Neeru, Paul, Sean, Sarah, home base (ICTS) and many others, I don’t have the space to mention here, who are all exceptional leaders, I have no doubt that under their guidance, ASP will continue to thrive and grow in new and exciting directions. Leverage their intrinsic knowledge of our business and history, you can trust they have your best interests at heart. This is not a goodbye to the company I built, but rather a new “ beginning. Though I will no longer be involved in the dayto-day operations, I will always be a part of the ASP/ICTS family and will continue to support its journey in whatever way I can.

For me, this is a time of reflection and renewal. Although I look forward to exploring many new personal and professional opportunities, I will always hold a deep fondness for the incredible people and experiences that have shaped my time at ASP. I am deeply grateful to our employees, customers, partners, and everyone who has been part of this journey. I leave here with the knowledge that many of you I will see again and continue some of the strong relationships we have built over the years which have been cemented in trust and respect.

Thank you so very much for your support over the years and for helping me turn my vision into reality. The next chapter for both me and ASP indicates very bright new beginnings, and I am excited to see where they lead and what new adventures shall cross our paths. Wishing you all good health, happiness and lots of prosperity.

With immense gratitude, appreciation and humility, I bid you farewell,

Dean Lovric
Founder & Former President & CEO, ASP Security Services


By Noman Butt, Operations Manager

This year’s 2025 NOASH Week FOD Walk was a big success, with great turnout. To keep things organized, we split the team between T1 and T3, allowing us to cover more ground and show even more support. It’s always surprising what you can find out there! Just a quick reminder – FOD (Foreign Object Debris) is every AVOP driver’s responsibility. If you come across something too large or contaminated to handle, report it to the Operations Control Centre (IOCC) at 416-776- 3055.


By Dalel Mharbi, Operations Manager

We’re excited to announce the promotion of four outstanding personnel at the Winnipeg International Airport: Aishwarya, Navneet, Moon, and Navjot have been promoted to Team Lead roles.

Each of them has shown a strong sense of responsibility, teamwork, and leadership — stepping up to guide others, support operations, and represent ASP with professionalism and pride. And it is important to recognize and support those who show the potential to grow. These four individuals have truly earned this opportunity,

At ASP, we’re committed to developing talent from within and giving our employees the chance to lead, learn, and build a lasting career. We’re proud to see Aish, Navneet, Moon, and Navjot step into these roles — and we know they’ll continue to inspire those around them.

Great work, and congratulations to our new team leads!


By Farhad Mohammad, Operations Manager

I am pleased to announce that Pawanpreet Kaur Lochab has been selected as the Employee of the Month for April 2025.

Pawan currently serves as an Operator (OCO) in the Airport Operations Communications Centre (AOCC) at Billy Bishop Toronto City Airport (BBTCA). She has demonstrated outstanding initiative by developing and refining the training program for new OCOs and has worked collaboratively to enhance the role by introducing site-specific radio etiquette training.

Her dedication to the team and her continuous drive for improvement have made her an excellent candidate for the position of backup Shift Manager. With ongoing training, we are confident that Pawan will continue to thrive in this expanded role.

ASP Security is proud to recognize employees like Pawan who consistently go above and beyond.

Congratulations, Pawan!


By Sarah Miller, Director of Operations

Please join me in congratulating Ashutosh Soni and Rupinder Singh on their recent promotions to MPS Coordinators within the RES/CIC Division. They have transitioned from their previous Mobile Patrol Supervisor roles effective May 12 and 14th respectively. They are assisting with the leadership and operations of the MPS team, reporting directly to myself. We are excited to have them supporting the division in their new roles. – Sarah Miller, Director – Operations and Training

A special thank you to all of the RES/CIC staff that supported Election Canada’s polling stations in Burlington, Ontario from April 17th to April 29th. Elections Ontario is deeply appreciative for your assistance in ensuring the safety and security of voters and volunteers. team for a job well done and encourage them to keep up the good work. On April 16th, Sarah Miller – Director, Operations and Training attended Resolver’s ASIS Women in Security panel discussion as a speaker, sharing stories and strategies on the theme of ‘Being Comfortable with the Uncomfortable’. ASP strongly values giving back to the security community by participating in industry events and sharing best practices.

We are excited to announce the recent launch of a new RES/CIC security contract with Live Nation for Rogers Stadium in Toronto, Ontario. ASP will be providing facility security services for the venue from the construction stage into the active event phase, ensuring that the site is secure for workers, vendors, musicians, and concert attendees. Concerts are expected to begin in late June 2025.

From left to right: Humberto Pimentel – President & CEO, Sarah Miller – Director, Operations and Training, and Sean Gallagher, Associate Director – Talent Acquisition and Resource Planning attend the 30th annual ASIS Toronto Best Practices Seminar in North York, Ontario.

Congratulations to ASP’s Garinder Grewal, Director – Aviation Services on being named as one of Canadian Security Magazine’s Top 10 Under 40 for 2025.


By Anwar Bonimy, Operations Manager

I wanted to shine a well-deserved spotlight on the incredible work of our team at the 354 George Street respite facility during a challenging incident that occurred on their shift.

During their shift at said location the team of Harpreet, Manpreet, and Site Supervisor Fayyad did a remarkable job from initially attempting to de-escalate, to making the decision to make an arrest, and professionally conducting the after-arrest formalities.

The team did such an excellent job that, upon review of the report by the City of Toronto, a Senior Security Coordinator at the City reached out to thank the entire team for a job well done and encourage them to keep up the good work. The message included:

“The known information at this time suggests that the team under supervision of Fayyad handled this incident quite well.

The reports appear to capture all essential data; key person involvements, incident details, clear progression in steps taken prior to use of force, articulated cause to take physical control and arrest, duty of care after the arrest (sheltering the offender inside, away from harsh weather), transfer to police at earliest opportunity.

Relatively speaking, it is refreshing to review an incident with end-to-end response as solid as this. Please pass on some kudos to Fayyad, Harpreet, and Manpreet. Ensure each are recognized for their performance”

Left to Right: Harpreet – ASP Specialist, Fayyad – ASP Specialist Supervisor, Anwar Bonimy – Operations Manager RES/CIC and Harpreet – ASP Specialist