Aviation Archives - Page 9 of 9 - ASP Security Services

ICTS continues to strengthen its position as leaders of the Italian aviation security sector, with two new important contracts that started in October 2018.

At the beginning of October ,2018, our ICTS Italy team commenced the Check Point security services at Pisa International Airport, following the award of the contract by the Airport Authority of Toscana. ICTS has been providing security services to Pisa Airport for several years.

“The expansion of the cooperation is testimony to the high quality and professionalism of our team at Pisa”, said Monica Salomoni, Aviation Manager, ICTS Italy. “We are delighted that the Airport recognised our commitment and capabilities”.

Later in the month, aviation security services started with Kuwait Airways at Milan’s Malpensa Airport. The ICTS Europe Group already secures Kuwait Airways at Paris Charles De Gaulle, Frankfurt and Munich airports.

“We welcome Kuwait Airways to our client base and are proud to have been chosen to secure their flights to Kuwait City”, commented Monica Salomoni. “ICTS looks forward to a long business partnership with the Airline”.

Established in 1987, ICTS Italy operates from its principal office in Rome, with additional operational centres at the main airports of Rome, Milan, Venice and Pisa. ICTS Italy specialises in the provision of security services to airports, airlines, corporate, private and public – sector clients. We are able to offer a national cover and a comprehensive range of security services.

Contact us:
ICTS Italia S.r.l. Piazza dellaLiberta 10 00192 Rome, Italy
Tel: +39 06 65011053 Email: ayelet_it@icts.co.uk www.ictsgeneralsecurity.it

Debbie Ciccotelli, Director, Strategic Innovation

We are both delighted and proud to announce that ASP was awarded the contract for the provision of Security & Customer Services at the Greater Sudbury Airport (YSB).

We commenced our service contract at the Greater Sudbury Airport (YSB) at 12 noon on November 1, 2018.

ASP Security Guard at Customer Service Kiosk

The Greater Sudbury Airport is one ofNorthern Ontario’s busiest and is currently served by four scheduled air carriers, AirCanada, Porter Airlines, WestJet and Bearskin Airlines, and also receives seasonal service to holiday sunshine destinations by Sunwing Airlines. In addition, YSB provides services to various commercial and general aviation operations.

Our Sudbury team is responsible for all aspects of security and customer service within the Terminal, Airside and Grounds ideas well for the operation of the Pass Office and AVOP testing programs. Our commitment to the Airport Authority is to provide high quality and reliable security and customer service to the client and the passengers in which they service. We commenced this contract with a combination of transitioning incumbent employees and new hires. We are extremely proud of the professionalism, commitment and dedication demonstrated by this new team.

I would like to congratulate and thank the YSB Mobilization Team who worked very hard to transition this service within record time.

The success of our November 1st start-up could not have occurred without the dedication and support of the mobilization team consisting of John Gangasingh (Operations Manager), Sean Gallagher (Recruitment), David Ramlagan (Training) and the two YSB SiteSupervisors, Michelle Rieux and Tyler Hildebrandt.

Please join me in welcoming our new YSB employees into the ASP family.

By Debbie Ciccotelli, Director, Strategic Innovation

In preparing for the start-up of new security operation at Calgary International Airport, a mobilization team was established under the leadership of James Catney.

Although the mobilization team involved many players from Finance to HR to Resource Planning, I would like to focus on a few key players who were actively involved in executing the plan from a recruitment, training and operational preparedness perspective, namely Sean Gallagher, David Ramlagan, and Noman Butt.

These three individuals temporarily put their life on hold and invested the time and effort to ensure a successful contract transition under challenging timelines. Over the past two to three months, the mobilization team and in particular, these three individuals have worked around the clock. It was impressive to watch them work together and support each other to meet the challenging goals and timelines of this contract transition.

They took the meaning of commitment, teamwork and team spirit to a whole new level.

Sean Gallagher was responsible for recruitment of the new YYC team. He screened and interviewed hundreds of applicants, from incumbent employees to new hires in record time. Recruitment efforts were further complicated by mandatory pre-deployment requirements consisting of Transportation Clearance/RAIC, Security Guard Licence, AVOP licence, etc. Sean also actively supported and participated in Resource Planning/Scheduling and Onboarding activities.

David Ramlagan was responsible for development and delivery of all Orientation, Training and Onboarding sessions. This was a particularly complex process, as it involved gathering all source documents, familiarizing himself with the site, duties and systems for various functions ranging from Access Control, Terminal and Airside and Dispatch and then developing and delivering training sessions. Patrol, SOC.

Noman Butt assumed the role of Interim Operations Manager, and, as such, was responsible for confirmation of posts/positions with the Airport Authority, gathering and updating Post Orders and SOPs, preparation of various reports, plus numerous logistical aspects from office space fit-up to Pass Control and Parking arrangements, uniform distribution, etc., as well as assistance with onboarding activities.

Mobilization is the critical period which is fundamental to successful implementation and sets the tone for effective, long standing relationship across the airport. A successful mobilization is one of the most exciting times in the life of a contract. It is the time when we meet our new client team, establish relationships, introduce our style and most importantly, welcome new people to our team. The best laid plan can only be achieved if the right people are in place to execute.

Kudos to everyone involved for their remarkable efforts and the successful launch of our Calgary International Airport operation; we have proven to our client that ASP has the professional capacity, expertise and commitment to transition a large and complex operation in record time and to demonstrate that we are a premium security service provider that will meet and exceed their requirements.

Debbie Ciccotelli,
Director, Strategic Innovation

By Garinder Grewal, Service Delivery Manager, Aviation

On Saturday, September 22, 2018 Toronto Pearson hosted its 11th annual Runway Run.

Each year, Toronto Pearson International Airport opens one of its active runways to the public for a fun, unique 5 km run or 2 km walk.

This year, around 2,500 individuals participated in the runway run and more than 30,000 people have participated in the event since it began. Participants got a one-of-a kind look at the airport, where they met the people and animals who work at Toronto Pearson.

This year’s event included:

Falcon Environmental and the birds

GTAA Firefighters

Peel Regional Police

ASP Canine Handler & Canine

In addition, this year, participants were able to get up close to aircraft displayed by Air Canada and NAV Canada. The public was also able to tour inside the FedEx cargo plane.

As proud sponsors of the event, ASP and Airfield Access Inc. once again donated their services to help set up and facilitate it.

Prior to the event, ASP and Airfield Access Inc. provided the following:

1 guard at AESC from Sept 18th to Sept 21st
for race kit pick-ups.

Total of 7 DA drivers with vehicles
between Sept 19th and 21st to escort the
vendors to the site for setup.

On the day of the event, 11 Access Control
guards and 12 D/DA drivers to move the
Primary Security Line (PSL).

ASP Control Access Guards at Entrance to AMF

Thanks to all the ASP employees who were involved in this year’s event! Special Thanks to ASP Supervisor Osmond Coutinho, who oversaw the operation and ensure everything went as planned.

Osmond Coutinho with Runway Run Dance Team

See you next year!

By David Ramlagan, Interim Training Coordinator, Calgary International Airport

As the interim Training Coordinator for the new contract at Calgary International Airport (YYC), I was not sure what challenges lay ahead of me.

I was both anxious and excited at the same time. From the moment I stepped off the plane, I was greeted with warm, genuine smiles from employees with various companies at the airport. I was pleasantly surprised by traffic enforcement personnel who asked me if I needed any help with me having to approach them. Some employees wear cowboy hats as part of their uniform which was a great way to showcase the Calgarian culture.

If someone leaves their car on the curbside for too long, an automated announcement is made, asking for the driver to return to his/her vehicle.

YYC is a pet-friendly airport where dogs do not have to be caged in the terminal. There are also volunteers who take dogs around the boarding gates for the passengers to pet for stress reduction. I realized that CalgaryAirport has something very special in terms of hospitality.

The security employees that I trained were very accommodating and acted no differently from the general hospitable culture at the airport. I felt welcome and not like an
outsider when interacting with the transitioning security staff.

Best of all, I know they are in good hands with the ASP Management team in Calgary.

Andie Thompson in administration is always pleasant, approachable and shows a genuine care for the best interest of employees. Zac Veness in Training is a walking wealth of knowledge and has earned the respect of our YYC clients. Ray Labelle is the Calgary Operations Manager for ASP and we could not have found a better person to deliver the ASP vision to the Calgary Airport Authority.

I am proud to welcome the Calgary security staff members to the ASP family. I have met each one and I am confident they will strengthen our image and reputation.

Operations, Calgary International Airport

With much anticipated fanfare and excitement, we at ASP commenced our newest contract at Calgary International Airport (YYC) on September 30, 2018.

ASP and YYC management attended the morning and evening briefings and welcomed all employees. If Day 1 was any indication of the success that we are expecting, we are in very good shape. Staff were excited to commence their employment with ASP and several noted that they were looking forward to the change.

The ASP team prepares for a busy day at YYC.

ASP welcomed approximately 120 employees into the fold and is looking forward to a long-lasting working relationship. Many of our partners and stakeholders commented about the professional-looking uniform and the fresh start.

Welcome to the ASP family!