By Neeru Panjwani, Human Resources

It is my pleasure to introduce and welcome new team members at A.S.P.! Please welcome Kristine Lindekamp, Mollie Ahrens, Mariaha Shoring and Julie McCahon.

Kristine is our new Office Administrator at the Head Office here in Burlington! In addition to her certificate in Human Resources Management from Fanshawe, Kristine possess 2 years of experience as an administrator and she has dabbled in Recruitment as well. With her diverse experience in administration we know Kristine is a great addition to the team and will do an amazing job.

Mollie has joined the Burlington Head Office as Human Resources Administrator. She possesses a Postgraduate Certificate in Human Resources and holds the Certified Human Resources Professional (CHRP) designation. Working at an employment agency for a little over a year has given her experience in recruiting, but also other aspects of Human Resources such as: health and safety, and payroll. Mollie is looking to branch out to learn more about everything else human resources has to offer! We are looking forward to her addition to the team.

Team YYC is very excited to welcome their newest addition, Mariaha Shoring, who assumed the role as a Resource Planner and will be responsible for all scheduling needs. Mariaha graduated from College with a Diploma in Criminal Justice and has a keen interest in airport security. Prior to joining Mariaha Shoring A.S.P, she was employed with Paladin Security as a Scheduling Coordinator. Mariaha brings experience and a proven track record of success in Resource Planning in the Security industry, which will be instrumental in fulfilling the needs of her new role.

Julie is joining us as a Service Delivery Manager for the Residential / CIC division and will work from the Toronto Office. She has studied Law and Security Administration and had extensive experience working in Loss Prevention at regional and national level. With her unique background, Julie brings in diverse industry knowledge and experience which will bring in further advancement to the organization.

We are confident that with their rich experience and great professional attitude, they will contribute to the growth and success of A.S.P.

By Mina Khani, OSR Training Coordinator

Punctuality is especially important if your employment includes shift work or requires team involvement.

Even if your work doesn’t involve daily time requirements of any kind, co-workers will probably notice if you consistently arrive late or have difficulty meeting project deadlines. Punctuality reassures your boss that you take your job seriously and work hard to meet client and customer demands.

The below mentioned are few reasons that help you tell how important punctuality is:

  • It shows strong character and portrays your interest in the company.
  • It gives you a chance to know more people in the workplace who work on different shifts.
  • It shows your respect for others. To be successful in life, it is important to show respect to your colleagues.
  • It gives more time to plan your day and settle down from the rush-hour traffic. If there is a meeting to attend, then prepare for it before entering the room.
  • Punctuality proves you to be a trustworthy, reliable and efficient.
  • It reduces stress. When work is done on time, it will reduce unnecessary work pressure, and prevents you from blaming others for the situation.
  • It boosts your self-confidence and increases productivity.

At A.S.P., it is imperative to our operation that our employees are punctual and reliable, since we need full coverage in our critical posts at all times.

Incorporating punctuality in life will also increase your respect among friends and family. Once it becomes a part of your life, it won’t be a task anymore. The best practice to be punctual is to keep a timetable and clock or watch with you at all times.

Congratulations to all agents who are punctual! Here are just a few of our most punctual agents at A.S.P. – OSR.

By Mina Khani, OSR Training Coordinator

When we think of staff motivation, many things may come to to mind: more money, a bigger office, a promotion, or a better quality of life.

The truth is, no matter what we offer, true motivation must come from within. Regardless of how it is characterized, it is important to get the right balance in order to ensure that we have a motivated workforce.

As part of the management team in A.S.P., we do our best to motivate our employees, by:

  • Recognizing and rewarding employees who are achieving above and beyond.
  • Offering equal employment opportunities to all employees, based on qualifications and performance.
  • Providing a workplace free from discrimination or harassment.

Self-motivation is the force that drives you to do things. It drives you to work towards your goals, put effort into self-development, and achieve personal fulfillment.

For example, a man who goes to work every day just to pay the bills, keep his family off his back, and please his boss is not self- motivated, while a man who needs no external forces to make his way to work every day and finds fulfillment in what he does is self-motivated.

Some tips and skills for self- motivation:

  • Setting high but realistic goals (e.g., SMART goals). (Specific, Measured, Agreed, Realistic, Time-Based).
  • Seeking constant feedback to figure out how to improve.
  • Being committed to personal and/or organizational goals and going “the extra mile” to achieve them.
  • Actively seeking out opportunities and seizing them when they occur.
  • The ability to deal with setbacks and continue in pursuing your goals, despite obstacles (i.e., resilience).

“The Achievements of an Organization are the results of the combined effort of each Individual.– Vince Lombardi

By Susana Borosic, Recruiter

Good luck and congratulations! After many years of dedicated service, Joshua Hopton received an opportunity in Military Policing.

We thank Joshua for his constant dedication and wish him all the best as he moves forward in the next chapter in his life.

Joshua Hopton enjoys his “Good Luck Josh” cake.

By John Gangasingh, Manager Operations, Residential/Commercial Division

As we go into spring, A.S.P. is managing the security services contract for our high-profile client, Brookfield Properties, at the site of Bay Adelaide Centre (BAC).

BAC is soon-to-be the largest commercial/financial towers in the Toronto downtown core/Financial District.

Ms. Erin Deslippe is A.S.P.’s Site Supervisor, overseeing all operational aspects of her present buildings and team of approximately 32 full-time guards, shift supervisors and 10 part-time guards.

The Residential/Commercial Division is very proud to retain such a strong and loyal leader. Erin has that natural ability to build strong relationships with her team, creating that strong, engaged team spirit that you just can’t train for!

Erin easily shines as an operational leader in our niche industry, due to her police foundations, educational background and her many years of security frontline and leadership experience.

Erin Deslippe, Site Supervisor, Bay Adelaide Centre (Brookfield Properties)

We are very appreciative and supportive of Erin’s day-to-day efforts and all of her strong team’s due diligence in getting the job done!

Thank you, Erin and your awesome team! Keep up the great work!

By Mike Moledzki, Service Delivery Manager, Residential/Commercial Division

I wanted to take this time to introduce a Site Supervisor worthy of getting to know: Michelle Roy.

Michelle has been with A.S.P. since November 2018 and she has taken on the role of Site Supervisor at St. Lawrence Market.
She has shown great leadership and dependability for the past four months, with praise from both her coworkers and client. We have definitely chosen the right person for this job. She has over nine years of experience in the security industry and it shows on every shift.

In 1991, she enlisted in the Queens Own Rifles as a Private, where she served as admissions assistant. She then worked with Toronto Police as a co-op student, learning valuable lessons from both experiences, whether it was defusing a tense situation, or using her customer service experience to help a customer or tenant.

Michelle has made a big impact and she shows it with a great ability in creating a comfortable and calming environment at St. Lawrence Market. She leads by example to all guards working at this location, by always being ready to put in the extra time when the site needs the help without a second thought, by creating procedures and standards for her guards to use when she is not on site, and by always being available for questions when she is not on the clock.

Michelle Roy, A.S.P. Site Supervisor, St. Lawrence Market (City of Toronto)

Her leadership has not gone unnoticed, Michelle has put in her time and shown great promise. Great job, Michelle!!

By Sean Gallagher, HR Recruitment Manager

This quarter’s article highlights the career of Ramakrishna Malkapuram, and his long-standing dedication to A.S.P.

As an employee with A.S.P. for over nine years, Ramakrishna’s initiative has enabled him to continuously grow within the company. Prior to his years with us, Ramakrishna began his career in Security with the Superior Court of Justice in 2009 – the place where his passion for security and law enforcement began.

Ramakrishna Malkapuram, Training Coordinator.

Interested in Aviation, Ramakrishna sought a role in Access Control with A.S.P. in 2010 at Billy Bishop Toronto Centre
Airport. It took him less than a year to shine as a leader for our company, as he was shortly thereafter promoted to Supervisor at Toronto Pearson International Airport (Toronto Pearson). Ramakrishna continued to grow and develop until his next challenge was accepted.

In 2015, Ramakrishna was chosen to participate in the Behavioral Recognition Training course – a requirement for all Specialist and Canine team members. It was at this point when Ramakrishna continued to shine and display his ever-present interest in advancements within A.S.P. As a result, he was selected as a Casual Specialist at Toronto Pearson. In 2016, Ramakrishna was selected as a Casual Access Control Training Coordinator, to provide support to David Ramlagan as guard volume increased.

It was here that it became obvious Ramakrishna’s knowledge in policy and procedural requirements made him an excellent choice for Training Coordinator, alongside David Ramlagan, and in 2018, Ramakrishna was made the permanent Training Coordinator for the Aviation Security Division in Toronto Pearson.

“Ramakrishna has been one of the most dedicated members of the A.S.P. team and continues to set the bar high, by accomplishing his set goals with an unwavering, positive attitude that some deem absolutely infectious in the work place, making him an absolute pleasure to work with. He is the definition of passion and work ethic, which is continuously recognized through numerous awards and promotions throughout his years with A.S.P.”

Ramakrishna, thank you for everything you do daily for our company!

By Garinder Grewal, Service Delivery Manager

Pease join me in extending best wishes to Frederik Babani, who retired from A.S.P. on March 31st, 2019.

Frederik has been an esteemed member of A.S.P. for 11 years and he has always been a diligent worker. Although he will be sorely missed and impossible to replace, he has more than earned the right to spend more time with his loved ones. Please join me as I extend our warmest wishes for the future to Frederik and his family.

A few words from Frederik:

“I would like to thank you and all the management staff from Burlington Office and Pearson Airport Office for all the great opportunities and experiences I have had at Pearson Airport

A.S.P. provides now so many different quality services and there are so many young and old age guards with so much diversity of experiences. There are many upright accomplishments, but I would like to highlight one example of the great work, the website It is a very powerful training resource for the new and old guards to provide and refresh their knowledge.

While I look forward to enjoying my retirement, I know that I will miss A.S.P. – Company. I will remember always the old times working with you and I wish you well in your business and personal life.”

David Ramlagan (Training Coordinator – Aviation) and Frederik Babani (Retired)
Garinder Grewal (Service Delivery Manager), Frederik Babani (Retired) and Noman Butt (Client Support Manager)

It is with great pleasure and delight that we announce that A.S.P. has been awarded the Business Excellence Award in the large company category from the Burlington Chamber of Commerce.

A.S.P. was one of four final nominees for this prestigious award and at the Gala event on April 4, 2019, it was announced that A.S.P. had won the award in our category. The 2019 Business Awards Gala event celebrates the significant accomplishments of the brightest and best that the Burlington business community has to offer.

This was an extremely proud moment for A.S.P. and we wish to congratulate and thank the entire organization for making this possible.

Left to Right: Garinder Grewal, Debbie Ciccotelli, Jim Catney, Angus Wilson, Dean Lovric (President and CEO), Paul Parkinson and Natasha Stephenson-Belle.

We are proud to share this news with all our employees who have worked very hard to maintain the quality standards of A.S.P. and to always ensure we deliver a premium service to our clients and customers. It is because of the combined efforts of each one of our employees that we have managed to achieve this success.

By Sean Gallagher, Resource Recruiter

December’s spotlight article is focused on Senthuran Mathieyaparam, who is one of our Aviation Security Supervisors at Pearson International Airport.

He started in 2015 as a casual security guard and was noticed as a leader during his first year on the job. In late 2015, he moved to a full-time Terminal Patrol guard position, where he really got to focus on his customer service abilities and was able to develop his leadership skills as the experience progressed.

During 2016, Senthuran’s Manager, Garinder Grewal, noticed his drive and ambition so much that he knew he had to promote him once again to a full time night Terminal Supervisor. Not only has Senthuran bloomed in the supervisory roles, but he was trained and moved into a back- up Service Delivery Manager role in 2017 to assist during Noman Butt’s absence.

Senthuran took pride in this position and gave it everything he had. He was also trained in the Resource Planning department to help the team fully utilize the casual pool of guards that Senthuran has been developing relationships with for so long.

Senthuran aspires to become a Security Manager; I strongly feel he is not far off from that feat as he continues to set and achieve goals throughout his A.S.P. career. In December 2018, he was recognized for his supervisory achievements by receiving the Supervisor of the Year Award for Pearson Airport.

Keep up the hard work, Senthuran, the sky’s the limit!