I wanted to take the opportunity to thank one of my peers for all his help and support over the last several months. I wanted to say a huge thank you to Paul Parkinson.

Paul is an integral part of the organization and I can honestly say that he has been a big influence on me and has gone way above and beyond to support me and my needs, regardless if they are in his job scope or not. Paul is one of those people that will go beyond his own duties for the organization and will truly help an individual when needed.

Paul, I know I have said thank you many times for all the support and assistance, but I wanted to say it one more time, as it has been invaluable knowledge that you have provided me in many ways. So again, thank you!

Hardeep Khaneja joined the ASP family in 2007 as a security guard on the Residential contract – Ovation.  His growth in this role was tremendous.  He progressed into the supervision role because of his devotion to succeed, and most importantly, the support and guidance he offered his fellow colleagues.

In 2019, Hardeep continued his career progression into Resource Planning as a Scheduler.  Within Hardeep’s current position of Resource Planner, we consistently see his drive to not give up until the open shifts are staffed. 

From the moment he starts his commute to the office, Hardeep is often fully engaged with our front-line employees, asking them to deploy to locations that are short-staffed last minute, or to simply coach our guards on their duties for the day.  For this reason, you will often find Hardeep on his cell phone with his earpiece in, only hearing small bits of his conversation as he walks by.  There hasn’t been a moment when Hardeep has taken his break or lunch without scheduling guards or discussing a strategy for staffing. This is what he claims clears his head when he needs to regroup.

Every day, Hardeep comes into work to deliver. He is patient, respectful to all, and takes the time to listen to any concerns our guards might have.  If he doesn’t have the answer for them, he will take it upon himself to have the correct subject matter expert advise on the next steps for a resolution. 

Without hesitation, he sets the expectation for himself that ASP must exceed all client staffing needs daily.  Although these are standards that he has set for himself, without realizing it, he has established a higher benchmark of scheduling success for his fellow colleagues.  The rest of our team identifies this dedication in Hardeep, which we see as a benefit, as it drives our team to put in maximum efforts to cover shifts.

For 2019, Hardeep has been an outstanding employee who has been reliable due to his dedication to ASP’s success.  He is proud of our company and the contracts we service.  He has demonstrated great scheduling tactics last-minute, which has delivered us out of many challenging situations. 

Thank you for all your help and commitment to ASP, Hardeep!!  You are truly a great asset to our company.

Good luck and congratulations! After many years of dedicated service, Joshua Hopton received an opportunity in Military Policing.

We thank Joshua for his constant dedication and wish him all the best as he moves forward in the next chapter in his life.

As we go into spring, ASP is managing the security services contract for our high-profile client, Brookfield Properties, at the site of Bay Adelaide Centre (BAC).

BAC is soon-to-be the largest commercial/financial towers in the Toronto downtown core/Financial District.

Ms. Erin Deslippe is ASP’s Site Supervisor, overseeing all operational aspects of her present buildings and team of approximately 32 full-time guards, shift supervisors and 10 part-time guards.

The Residential/Commercial Division is very proud to retain such a strong and loyal leader. Erin has that natural ability to build strong relationships with her team, creating that strong, engaged team spirit that you just can’t train for!

Erin easily shines as an operational leader in our niche industry, due to her police foundations, educational background and her many years of security frontline and leadership experience.

We are very appreciative and supportive of Erin’s day-to-day efforts and all of her strong team’s due diligence in getting the job done!

Thank you, Erin and your awesome team! Keep up the great work!

I wanted to take this time to introduce a Site Supervisor worthy of getting to know: Michelle Roy.

Michelle has been with ASP since November 2018 and she has taken on the role of Site Supervisor at St. Lawrence Market.
She has shown great leadership and dependability for the past four months, with praise from both her coworkers and client. We have definitely chosen the right person for this job. She has over nine years of experience in the security industry and it shows on every shift.

In 1991, she enlisted in the Queens Own Rifles as a Private, where she served as admissions assistant. She then worked with Toronto Police as a co-op student, learning valuable lessons from both experiences, whether it was defusing a tense situation, or using her customer service experience to help a customer or tenant.

Michelle has made a big impact and she shows it with a great ability in creating a comfortable and calming environment at St. Lawrence Market. She leads by example to all guards working at this location, by always being ready to put in the extra time when the site needs the help without a second thought, by creating procedures and standards for her guards to use when she is not on site, and by always being available for questions when she is not on the clock.

Her leadership has not gone unnoticed, Michelle has put in her time and shown great promise. Great job, Michelle!!

This quarter’s article highlights the career of Ramakrishna Malkapuram, and his long-standing dedication to ASP

As an employee with ASP for over nine years, Ramakrishna’s initiative has enabled him to continuously grow within the company. Prior to his years with us, Ramakrishna began his career in Security with the Superior Court of Justice in 2009 – the place where his passion for security and law enforcement began.

Ramakrishna Malkapuram, Training Coordinator.

Interested in Aviation, Ramakrishna sought a role in Access Control with ASP in 2010 at Billy Bishop Toronto Centre
Airport. It took him less than a year to shine as a leader for our company, as he was shortly thereafter promoted to Supervisor at Toronto Pearson International Airport (Toronto Pearson). Ramakrishna continued to grow and develop until his next challenge was accepted.

In 2015, Ramakrishna was chosen to participate in the Behavioral Recognition Training course – a requirement for all Specialist and Canine team members. It was at this point when Ramakrishna continued to shine and display his ever-present interest in advancements within ASP As a result, he was selected as a Casual Specialist at Toronto Pearson. In 2016, Ramakrishna was selected as a Casual Access Control Training Coordinator, to provide support to David Ramlagan as guard volume increased.

It was here that it became obvious Ramakrishna’s knowledge in policy and procedural requirements made him an excellent choice for Training Coordinator, alongside David Ramlagan, and in 2018, Ramakrishna was made the permanent Training Coordinator for the Aviation Security Division in Toronto Pearson.

“Ramakrishna has been one of the most dedicated members of the ASP team and continues to set the bar high, by accomplishing his set goals with an unwavering, positive attitude that some deem absolutely infectious in the work place, making him an absolute pleasure to work with. He is the definition of passion and work ethic, which is continuously recognized through numerous awards and promotions throughout his years with ASP”

Ramakrishna, thank you for everything you do daily for our company!