On December 12th, 2018, our K9 Unit Steve Coulcher and his K9 partner Boetie responded to an unattended item on the public side of Terminal 1, Departures Level.

Boetie immediately identified the suspicious package and Terminal 1 departures area was immediately evacuated by Peel Regional Police. During this time our ASP officers, Supervision, and specialists stepped in to assist in crowd control and securing the evacuated area.

Our staff dealt with the entire situation very professionally. Some staff volunteered to help and stay back from their shifts to assist the airport in becoming fully operational in as short a timeframe as possible.

I would like to personally thank the following employees for their efforts during this situation and for your professionalism and assistance. Employees such as you are why ASP continues to grow into one of the leading Security Service providers in Canada.

A special thank you to:
Steve COULCHER and K9 Boetie, Saad JAMIL, Noel MISQUITTAR, Andre SINGH, Amanpreet KOONER, Mohamed MOHAMED, Gurbir AAST, and Ahmed AKBARI.

When you ask for what the definition of dedication to your job is on Google, you should see these pictures of these two gentlemen.

I have had the great pleasure of working with Hardeep Khaneja and Henry Chanthanong for the past two years. I have seen them grow from hard-working site guards to the office professionals they are today. These two individuals put in countless hours calling and working on scheduling the residential/commercial sites. They put in 110% every day, working long into the late night to make sure everything is fully covered.

They are always ready to head to a site to lend assistance and guidance. These two deal with difficult decisions daily and always put in every effort to complete these tasks. They never complain about working late, even when it puts a strain on the personal lives. They work as a team, always being supportive to each other, leaning on each other in challenging times, always calmly answering the phones with the utmost professionalism and building their relationships with the guards.

I have heard many times when they call guards saying “Hey, I have this last-minute request for a guard, can you help us out and cover?” without a second’s pause, the guards say “Yes sir, of course, no problem for you.” This kind of rapport is not given freely; with months of dedication. they have been able to gain the trust and respect of not only the guards, but the entire management team.

I wanted to let you all know the importance of these two gentlemen and their contributions to the Toronto Residential/ Commercial sites of ASP

I say to you THANK YOU, Hardeep and Henry. Without the two of you putting in the efforts you do, we would not be able to enjoy the success we have had this past year. Please all join me in thanking these guys the next time you hear them calling. Keep up the hard work guys – you know it does not go unnoticed.

Well, it has been our first official month with our new and exciting client, the Greater Sudbury Airport (YSB)!

Our strong leadership team truly made the operational transition a smooth one. I’d like to personally thank Michelle Rieux and Tyler Hilderbrandt for all their support and tireless efforts.

Both of you and your front-line team have truly made us a success. I know the Greater Sudbury Airport and the ASP team truly appreciate all your efforts!

Well done and keep up the great work! Merry Christmas and Happy Holidays!

OSR Agent Zhenzhen Gu creates word puzzles as a family past-time with her son and daughter.

The Gu family has even created programs to write the some of the complex puzzles, including cryptograms and crossword puzzles.

Zhenzhen asked us if we would be interested in featuring her family’s puzzles in our monthly internal OSR News Letter. ASP ran the family’s puzzles for three months.

We experienced such great feedback from our team that we  decided to work with Zhenzhen to create an ASP Puzzle Book for the travelling public. These free-of-charge Kids Puzzle Books will feature colouring pages and puzzles themed to Canada and World Travelling.

Up for the challenge? Give one of Zhenzhens’ crosswords a try!

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Crossword: Canada’s
Provinces and Territories

1. Picture Province (two words)
2. Beautiful (two words)
3. Canada’s Ocean Playground (two words)
4. Je me souviens
5. Home of “Anne of Green Gables” (three
   words)
6. Land of the Midnight Sun
7. Wild Rose Country
8. Canada’s Arctic (two words)
9. Canada’s Happy Province (three words)
10. Friendly
11. Land of Living Skies
12. Where polar bears, inuksuks, Northern
    Lights and stars are
13. Yours to Discover