By Garinder Grewal, Service Delivery Manager

Join me in congratulating Mohamed Ahmed for a job well done at Toronto Pearson International Airport.

Mohamed prevented three security breaches in just two months at Terminal 1!


By Neeru Panjwani, Human Resources

It is my pleasure to introduce and welcome two new team members in the Human Resources Department. Please welcome Ashley Campbell and Richard Haldane.

Ashley is our new Recruiter for Toronto Pearson Airport Security Division and will be responsible for the full recruiting lifecycle. In addition to her HR education from George Brown College, Ashley has held various HR positions such as a Recruiter, HR Administrator/Trainer within Securitas, Maple Lodge Farms and PLASP Child Care Services. She will be based at Pearson Airport.

Richard has joined the Residential & Commercial division as a Recruiter. He has previously worked with No Limits Consulting providing recruiting and life coaching services to individuals and organizations. Richard also comes with an impressive history of volunteer / community services. Richard has been involved with the Advisory Committee for Diversity, Wellness and Inclusion, We Play 2 Stay and IC Youth Mentoring, to name a few. Richard will work at the Toronto Office.


By Mina Khani, OSR Training Coordinator

Punctuality is especially important if your employment includes shift work or requires team involvement.

Even if your work doesn’t involve daily time requirements of any kind, co-workers will probably notice if you consistently arrive late or have difficulty meeting project deadlines. Punctuality reassures your boss that you take your job seriously and work hard to meet client and customer demands.

The below mentioned are few reasons that help you tell how important punctuality is:

  • It shows strong character and portrays your interest in the company.
  • It gives you a chance to know more people in the workplace who work on different shifts.
  • It shows your respect for others. To be successful in life, it is important to show respect to your colleagues.
  • It gives more time to plan your day and settle down from the rush-hour traffic. If there is a meeting to attend, then prepare for it before entering the room.
  • Punctuality proves you to be a trustworthy, reliable and efficient.
  • It reduces stress. When work is done on time, it will reduce unnecessary work pressure, and prevents you from blaming others for the situation.
  • It boosts your self-confidence and increases productivity.

At ASP, it is imperative to our operation that our employees are punctual and reliable, since we need full coverage in our critical posts at all times.

Incorporating punctuality in life will also increase your respect among friends and family. Once it becomes a part of your life, it won’t be a task anymore. The best practice to be punctual is to keep a timetable and clock or watch with you at all times.

Congratulations to all agents who are punctual! Here are just a few of our most punctual agents at ASP – OSR.


By Paul Parkinson, Director, Finance

Did you know?

Fact: Every two weeks, ASP processes over 1,000 paycheques.

We have a standard of trying to reply to everyone’s email within 24 hours. However, sometimes employees will submit a request, and if they do not receive a response right away, they will email again and again, each time becoming more frustrated. Along with cluttering up our inbox, this takes time away from responding to others in a timely manner or interrupting the payroll process.

  • You can help us out.
  • Email once and give us time to respond.
  • Do not close your old bank account until we have confirmed that the new account has been configured. You run the risk of not getting your pay on time.
  • Check your employee portal for your hours before the payroll process starts and address discrepancies immediately with your supervisor.
  • Read your paystub carefully. Oftentimes, a “missed” item is there.

If everyone takes a little more time in reviewing their portal and paystub in partnership with the Accounting Department, we could have fewer emails coming in and more focus on ensuring everyone is paid on time and correctly.

Benefits Corner

  1. Ensuring You are Covered
    Getting married? Having a baby? Congrats! We want to ensure you and your eligible dependents are properly covered, so it is very important you notify us of new life situations, such as:
  • Marriage or divorce
  • Birth or adoption of baby
  • Spousal job loss

Help us ensure all your eligible family members are covered under our plan, so please advise Human Resources when you experience these changes.

2. Choosing Your Beneficiary
As life evolves, it is important to periodically revisit your decisions regarding your designated beneficiary. This is the person (or your estate) you named to receive proceeds of your Life benefit.

Here is the tax treatment for various beneficiaries:

  • An individual: This person will receive the Life benefit tax-free.
  • Your estate: If your estate is named as beneficiary, it will be subject to tax.
  • If you did not assign a beneficiary, any benefit will automatically go to your estate.
  • Children: Children under 18 cannot receive an insurance benefit and you must appoint a trustee for them. If this is not done by you, the court will appoint one for them in the event of a claim

In order to ensure that your beneficiary designation is up to date, please complete the Empire Life Group Change Form under section 7 and 8 and return the original signed copy to Human Resources.

Insurance companies require original signed forms for designations, changes to designations or for claims. Faxes and photocopies are not acceptable and may jeopardize payment of a benefit to your intended beneficiary.


By Team ASP

Get your running shoes ready! We’ve sponsored Toronto Pearson’s Runway Run and registration is now open. Join us on the runway Saturday, September 21st for a fun, one-of-a- kind 5K Run or 2K Walk, benefitting the community.

Learn more and register today! https://www.torontopearson.com/runwayrun/

#RunwayRun #ProudSponsor


By Noah Thompson, Senior Manager, Projects and Information Systems

We have been working tirelessly to develop and deploy a new reporting system for our frontline teams.

The reporting system promised to allow us to capture more accurate and valuable data from our Agents and Guards. We are happy to announce that we have launched these prototype reports at two of our aviation sites and the data is pouring in.

Utilizing the information collected, we have begun building our custom dashboards for clients at these sites. The information contained ranges from Airside Training exercises and training time to FAQs asked by the public in various key areas. This data will help illustrate ASP’s commitment to safety through recurrent training and even assist with improved wayfinding and signage throughout the facilities in which our teams are deployed.


By Darren Scott, Resource Coordinator

There are exercises to do at your desk which can really improve your well-being.

There are many exercises designed for people who are busy working a desk job and don’t have the time for a normal exercise routine. Work can get stressful and it’s nice to be able to take a break, relax, and refocus on your task at hand.

Below, you’ll find some exercises designed to keep you in shape and help calm your mind when you need it most.

  1. Leg Planks

Strengthen your legs while sitting at your desk. No one will even know you’re getting a workout! Simply sit on the edge of your chair with your knees bent and feet on the floor. Extend your right leg out in front of you until it’s straight and parallel with the floor. Hold this pose for 10-15 seconds, release, and repeat with your other leg. Do the exercise five times on each leg.

2.  Foot Drill

Another exercise to do at your desk is a Foot Drill. Remember how football players tap their feet in place while at practice? You can do the same thing at your desk! While seated, try tapping your feet for 30 seconds at a time – or longer if you can!

3.  Shoulder Raises

These are a great way to relieve tension in your neck and back. Raise your shoulders up toward your ears, hold for 15 seconds, and relax. For an even bigger stretch, do just one shoulder at a time, then alternate five times each.

4.  Back Twists

Relieve more tension in your back by doing a back twist. To start, sit in your chair and place your right arm behind your right hip. Twist to the right side and hold for 15 seconds, then repeat on the other side.


By David Ramlagan, Training Coordinator, Aviation Security

I have met many employees within our organization with tremendous talent and who may not be working in a position to meet their fullest potential.

ASP is a growing company and with growth comes opportunity. Promoting from within is preferred, but the challenge is identifying the right candidate. Below are a few tips on how to get noticed for the purpose of career advancement.

  1. Start with the Basics
    Basic qualities like punctuality and deportment may not seem like something an employer would focus on when it comes to escalated positions. But these are deal breaking factors that set a strong impression and stay in an employer’s mind for quite a while. No matter how skilled you are, management will have little confidence in your capability if you can’t do the basics.
  2. Take Ownership
    Would you do your job any differently if you actually owned ASP? Because an owner is more invested in the success of the company, they tend to go the extra mile – for example, creating a process to make things easier or even just cleaning out a locker that has months of old documents in it. Some workers take the initiative, while some others just turn a blind eye and have the “not my problem” mentality. It is easy for employers to see which workers have taken ownership of their job.
  3. Impress with Reports
    Managers and clients tend to look at incident reports very closely. If you are involved in an incident and are requested to complete a report, remember that you now have a captive audience of people in a position who can contribute to your promotion. Be sure to include the 5 W’s and all relevant detail.
    You have an even greater opportunity to impress if you are involved in electronic reporting since these tend to get read by high-ranking individuals more often. Several ASP employees who excelled in reporting have moved over to GTAA Security.
  4. Keep in the Know
    There have been several coordinator, management and administration positions recently, with very few internal applications. You may not receive a notification when an opportunity within ASP arises, so it’s important to regularly check the careers section of the ASP Website. Salaried and non-salaried positions are found on the careers section of the website, while the hourly positions can be found by clicking on the “Internal Opportunities” link.

By Petra Nash

Does Social Media Boost Employee Engagement? Social media has become a great tool for companies to use in order to promote employee engagement. Many employees are not actively engaged at work, and, as a result, many employers are turning to digital tools to help them with employee engagement.

Given the prevalence of social media sites, the use of the digital space to create more employee engagement makes sense. Using platforms such as Facebook or Instagram makes it easier to post longer articles or updates on the company, whereas Twitter can provide up-to-date news within the company. Providing your employees with multiple channels to engage with the organization helps them feel more connected. This improves engagement over time.

One way to boost employee engagement via social media is through recognition. Many individuals feel disengaged with the company they work for because they do no receive feedback or recognition on a job well done. Social media makes recognition a simple, streamlined, and achievable task for managers and supervisors.

Social media can also be used for posting current internal and external career opportunities within the company. Utilizing your following can draw more attention to roles you are looking to fill. This may, in turn, result in employee recognition for referrals.

Social media has become a great source to utilize for company updates, career postings, job fairs as well as updates on company events. Follow us on Facebook, Instagram and Twitter to get the latest updates.

Facebook: A.S.P. Incorporated

Instagram: @asp_security

Twitter: ASPSecurity


By Petra Nash

With a fantastic season, the Toronto Raptors went into the playoffs with one goal, which was to win, and they did just that! The Toronto Raptors are the 2019 NBA Champions.

With 24 years of hard work, the team utilized their skills and performed better than ever. Seeing the development of the players, team as well as the coaches has been wonderful.