By Farhad Mohammad, Operations Manager

Caleb Ducelien – May 2025

I am pleased to announce that Caleb Ducelien has been selected as the Employee of the Month for May 2025.

Caleb currently serves as a Conflict Resolution Guard (CRG) at BBTCA. Caleb has demonstrated several key qualities of a good leader and a team member through assistance in developing and implementing a stringent training program for new CRGs, improvements to the M-Post system, and overall collaboration with the team to work on improving overall quality of work. Caleb’s dedication to his work has not gone unnoticed and we are thrilled to be able to be a part of his continuous development.

Recently Caleb has become a father, an endeavor no doubt he will excel in. We offer you our support during this wonderful time.

ASP Security is proud to recognize employees like Caleb that provide a positive contribution to their team and consistently go above and beyond!

Congratulations, Caleb!

Aldrin Macalalad – June 2025

I am pleased to announce that Aldrin Macalalad has been selected as the Employee of the Month for June 2025.

Aldrin currently serves as a Traffic Control Guard at BBTCA. Aldrin is a reliable employee who takes pride in his work, is willing to help others, and brings a positive attitude to work. Traffic Control Guards face several challenges working in all-weather conditions; Aldrin does not allow those challenges to hold him back.

Aldrin’s efforts and positive attitude are noticed and appreciate by the Airport customers and his co-workers.

ASP Security is proud to recognize employees like Aldrin that provide a positive contribution to their team and consistently go above and beyond!

Congratulations, Aldrin!

Kenneth Barker – July 2025

I am pleased to announce that Kenneth Barker has been selected as the Employee of the Month for July 2025.

In the picture above, Ken stands amid the statues of William Barker and William Bishop (located on the Mainland Pavilion), both decorated WWI flying aces and Victoria Cross recipients, closely associated with Billy Bishop Toronto City Airport (BBTCA).

Ken works as a Mainland Supervisor and has been with Billy Bishop Airport for over 10 years. His dedication doesn’t go unnoticed, whether it’s stepping up when needed, paying close attention to the details that matter, or simply showing up with a strong work ethic every day. What makes Ken stand apart from others is the consideration and support he shows towards his employees, as well as the genuine concern he has for the public traversing through the Airport.

Ken is an outstanding role model for the team, and ASP Security takes pride in recognizingdedicated employees like him.

Congratulations, Ken!


By Fatema Pipalyawala, Assistant Manager, Talent Acquisition

O ntario’s security industry—from private firms to public police services—has begun to make meaningful headway toward workforce diversity. Yet meaningful inclusion demands ongoing commitment: transparent metrics, leadership accountability, and intentional culture building. By combining legislative frameworks with best practices and local demographic insight, ASP Security is building a ecosystem that both reflects and serves its diverse communities.

This calls for the following methods, which are being implemented by Talent Acquisition team of ASP Security:

1. Specialized Security

Exploring how industry-specific roles (airport, healthcare, critical infrastructure, etc.) need guards with precise skills or certifications (e.g., tactical training, high-security clearance, K9 handling, etc.).

2. Value Veteran Security Professionals

The type of backgrounds we are seeking (law enforcement, military, corrections, etc.) and how their experience elevates security operations.

3. Why Choose Us? Opportunities for Growth in Security Careers

We value talent and performance and pursue for internal promotions.

Well detailed inhouse and on-site trainings for you to excel!

Opportunities within multiple divisions of ASP for you to explore and grow.

4. Women in Security

The security industry has long been perceived as male- dominated—but that narrative is changing. Across Canada, women are stepping into roles in frontline security, surveillance, operations, and leadership with skill, confidence, and resilience. As organizations strive to build more inclusive teams, hiring and empowering women in security is not just progressive—it’s essential.

At the heart of this movement is a growing realization: diversity in the security workforce enhances safety, empathy, and professionalism. From corporate towers to event venues and critical infrastructure sites, women bring unique perspectives and strengths to roles that demand emotional intelligence, attention to detail, and rapid decision- making.

WHY Diversity Matters in Security!

Improved Community Engagement
Clients and the public are more likely to trust and respect security professionals who reflect the diversity of their communitees.

More Effective Communication
Culturally aware teams are better equipped to de- escalate tensions, interpret social cues, and avoid misunderstandings.

Higher Innovation and Morale
Diverse teams encourage fresh thinking and bring different problem-solving approaches—leading to stronger team morale and engagement.

Compliance and Reputation
Organizations with inclusive hiring practices are more likely to meet government standards and build strong reputations in competitive markets.

New Team Members – Join Us in Welcoming Them!

As we highlight the contributions of women in security, the Talent Acquisition team is pleased to introduce the following Talent Acquisition Specialists who have recently joined our team:

Tithiben Patel – Talent Acquisition Specialist (She/her)

We’re excited to welcome Tithiben Patel to the ASP family! With over 4 years of experience as a seasoned Talent Acquisition Specialist, Tithiben brings a proven track record in high-volume hiring, enhancing candidate experience, and optimizing workflows. Her expertise spans the healthcare, environmental, and corporate sectors, where she has excelled in precision sourcing, data-driven hiring strategies, and smooth onboarding processes. She is passionate about helping organizations build strong, future-ready teams.

Shailaja Shah – Talent Acquisition Specialist (She/her)

We’re thrilled to welcome Shailaja to the ASP family! With 5 years of experience in the security industry and over 3 years specializing in talent acquisition and HR coordination, she brings a wealth of knowledge and skill. Shailaja has successfully managed the entire recruitment lifecycle—from sourcing and screening to onboarding— while also overseeing vital HR coordination tasks.

Her strengths include aligning hiring strategies with business objectives, streamlining recruitment processes, and enhancing employee engagement and operational efficiency.

Diversity is not a box to check—it’s the foundation of a better, smarter, and more trusted security industry. As we continue to grow, we remain committed to ensuring our workforce mirrors the rich, varied communities we serve every day.

We invite all team members to be allies in this journey—by welcoming differences, standing up for equity, and helping build a culture where everyone belongs.


By Madison Griffin, Human Resources Generalist

Between navigating the complex challenges of family life, work, and the infinite scroll online, it’s easy to sideline our own mental health. But the truth is, our well being can’t wait. Taking proactive steps toward better mental health can lead to more calm, less tension, and being better equipped to manage stress in the long run.

You don’t have to do this alone. Our experts at LifeSpeak Mental Health and Resilience are here to help. Get strategies and tools through our comprehensive library of expert blogs, videos, expert Q&A, guided meditations and much more.

  • How digital wellness can help you navigate a world of constant connectivity
  • Modern life stress triggers and their impact on your work (with guided grounding exercise
  • Overcoming the impact of stress on your nervous system
  • How mindfulness is a core resiliency skill (with guided breathing exercise)
  • Night shift work: why is it so tough to sleep during the day?
  • Scheduling ideas for better sleep when working night shifts.

Life Speak’s leading experts keep you up to date on the topics that matter to you.

  • Yoga Poses for a Quick Stress Release
  • What’s the difference between stress and anxiety and how do I know the difference?
  • Actionable Tips from LifeSpeak Experts: Strategies for Managing Stress

Access LifeSpeak now: URL: https://asp. lifespeak.com
Access ID: lifespeak


By Neeru Panjwani, Director of Human Resources

A t ASP, we officially recognize two languages for all internal communications—English and French. This dual-language policy is in place to ensure clarity, mutual understanding, and efficient operation across all levels of the business. Using a common language like English also reinforces equal opportunities, allowing every employee to engage, contribute, and grow.

Why Language Matters at Work

A shared language in the workplace plays a vital role in facilitating effective communication, collaboration, and productivity. Beyond its practical benefits, it also nurtures a sense of belonging, respect, and professionalism.

ASP is proud to be a multicultural organization—a vibrant tapestry woven from the diverse backgrounds, languages, and traditions of our employees. Our differences are a source of strength, and this cultural richness adds to the company’s unique identity.

The Natural Pull of Our Mother Tongue

It’s only natural to revert to our native language when speaking with colleagues who share our background. It offers comfort and ease, especially for those still developing fluency in English or French. After all, constantly translating our thoughts and monitoring grammar can be mentally exhausting.

Yet, this practice—while comforting to some— can unintentionally exclude others and lead to misunderstandings. One common assumption when we overhear conversations in a language we don’t understand is, “Are they talking about me?” While often unfounded, such perceptions can create discomfort and affect team cohesion.

Courtesy, Clarity, and Inclusion

The challenge is not about suppressing our identities but about ensuring our communication doesn’t exclude others. Respect, awareness, and empathy go a long way in making everyone feel welcome and valued.

ASP encourages everyone to adopt inclusive communication practices—not just during formal work tasks, but also during informal interactions. Here are a few practical suggestions to guide us:

Inclusive Language Guidelines

  1. Use English (or French, where applicable) during operational and safety communications. English should be the primary language during business hours to maintain clear and consistent understanding.
  2. During personal break time, be mindful of your surroundings. If others nearby don’t understand your language, consider switching to English to ensure inclusivity.
  3. Always maintain respectful communication. If you feel excluded or uncomfortable, initiate a respectful and open conversation about how language use is affecting you or others.

In Closing

Language is more than just words—it’s connection, identity, and inclusion. At ASP, we celebrate our differences, but we also strive to foster an environment where everyone feels heard and respected. By making thoughtful choices in how we communicate, we build a stronger, more united workplace for all. Let’s keep talking—together.


By Laurel Woodhouse, H&S Manager

Thank you to everyone who participated in the 2025 survey! Your voice and input are important as we work together to ensure a safe work environment for everyone.

I am very proud of the 2025 results, and you should be too! Since 2022, we have moved from 78% of us selecting most or all of the time to the survey questions to 88%. This tells me that you are prioritizing health and safety. Let’s continue this trend so we can see additional gains in 2026.

Interpret your scoreChecking your score below along with the suggestions for next steps. The levels in the visual above will guide you in interpreting your final score on a 0-4 scale.
Level 1Final score is less than 2. Your work in health & safety needs attention and improvement. Contact H&S team for guidance on developing an action plan.
Level 2Final score is equal to or greater than 2 but less than 3. Specific health and safety practices at your site need some improvement. The lower scored items should be a focus area for you. Review your practices and consult with H&S team for guidance in developing an action plan.
Level 3Final score is equal to or greater than 3 but less than 4. You are performing well overall. The lower scored items should be a focus area for you. Continue to strive for excellence with continuous collaboration work.
Level 4Final score is 4. A score of 4 indicates that your safety culture is currently functioning at an optimal level. This is the result of continuous, collaborative work. Well done – keep doing what you are doing.

The table below shows a detailed report of your Safety Assessment Survey results. The percentage column indicates the percentage of employees who chose “Most or all of the time” as their answer.

20252022
At my site, employees work safely even when the manager or supervisor is not around?9687
At my site, incident investigations are focused on fixing the problem, not laying blame8980
At my site, safety is as important as the clients’ needs?9386
At my site, do all employees have the information needed to work safely?9384
At my site, the ASP employees responsible for safety (managers and supervisors) have the authority to make changes they deem necessary?7677
At my site, ASP employees are recognized for working safely?8475
At my site, do all ASP employees have the tools/equipment to work safely?8977
At my site, ASP management is visibly/ actively involved in the safety?8571
At my site, communication is open, and ASP employees are encouraged to voice concerns and make suggestions?8672
At my site, there is a trained first aid attendant available at all times?7956
At my site, ASP employees are encouraged to report near misses (close calls) and hazards?9281
At my site, ASP management applies the same safety rules to everyone?9486
Average score88%78%

By Noman Butt, Operations Manager

As the holiday season comes to a close, we want to take a moment to express our gratitude for all your hard work, kindness, and teamwork. Your efforts helped make this time special, and we truly appreciate each and every one of you.

Thank you to everyone who participated in the celebrations, shared meals, and created great memories together. Your enthusiasm brought warmth and joy to our workplace, making the season even more meaningful.

A special thank you to those who worked on Christmas and New Year’s Day. Your dedication and commitment ensured that everything ran smoothly, and we are incredibly grateful for your efforts.

As we move into the new year, let’s continue to support one another and carry forward the spirit of teamwork and generosity. Thank you for all that you do—we look forward to another amazing year together!


By Noman Butt, Operations Manager

We are incredibly proud of Water, known as a true gem of Toronto Pearson, for being featured in the IATP newsletter and on IATP’s Instagram!

Since joining the Pass Office in October 2022, Water has become a familiar and friendly face across the airport. He is always smiling, greeting people warmly, and delivering exceptional customer service. His dedication and willingness to go above and beyond to assist airport employees have made him well-known and highly respected throughout GTAA.

It’s amazing to see all the wonderful comments on Instagram about Water, showcasing his strong work ethic and commitment. Be sure to check out his feature in the IATP newsletter and on Instagram—don’t forget to like, comment, and show your support for Water!


By Ramakrishna Malkapuram, Service Delivery Manager

Professionalism
& Consistency
-Nevila Karruku

Nevila Karruku

I would like to take a moment to appreciate an outstanding employee of our ASP team at Pearson Airport – Nevila Karruku. She demonstrates an exceptional and dedicated attitude, consistently going above and beyond in her efforts. Nevila has awed everyone with her consistent performance, dedication, and above all, her exemplary work ethic. She played a crucial role in preventing and reporting several breaches of security while discharging her duties during her illustrious career.

Nevila started her journey with ASP in January 2008, and since then, she has consistently demonstrated a professional and friendly demeanor while performing her duties as an Access Control Officer. Her unwavering commitment to assisting supervisors and the TPIA management team whenever needed has been remarkable. Nevila’s dedication and professionalism have established her as a role model within our organization.

Her proactive approach and consistent performance have earned her recognition among her peers and appreciation from our client.

We are incredibly proud to have Nevila as part of our team, and her contributions are truly invaluable. Her work ethic and professionalism are truly inspiring, and we look forward to her continued success and contributions to the team.

This recognition is a small token of our appreciation for her hard work and dedication.

Sarpreet Sidhu – Security Specialist

I’d like to take a moment to recognize an exceptional member of our ASP team at Pearson Airport, Sarpreet Sidhu. She exemplifies an “over and above” attitude, consistently going the extra mile to ensure our team’s success. Her proactive approach and willingness to take on additional responsibilities have been instrumental in achieving our operational goals at Pearson Airport, earning appreciation from our client.

Sarpreet began her journey with ASP as a casual security specialist in March 2022, working on the face mask enforcement program initiated during COVID. She became a full-time employee in September 2022, and her hard work and dedication have since earned her recognition among her peers and appreciation from the client.

Sarpreet’s friendly demeanor, combined with her resolve and curiosity to learn and adapt to different challenges, has made her stand out. After her role as a face mask enforcement specialist, she took on the challenge of the Arrivals Testing Program in T1 & T3 during COVID, enforcing mandatory testing of arriving passengers from outside Canada.

Sarpreet is a quick learner, and her ability to adapt and assist her colleagues has set her apart. Her consistency and dedication were noticed by the ASP management at Pearson Airport, leading to her taking on more challenging assignments such as Patrol, Transborder, Trespass, Terminal 1 Node F, and Terminal 3 AT Level Specialist.

In August 2024, Sarpreet added another achievement to her list when she was selected for yet another challenging task of transporting medical emergency responders from the public side of the Pearson Airport into the restricted area. Her unwavering commitment and hard work made her one of the top Medical Emergency (ME) Security Specialist at Pearson Airport. In November 2024, she became a full-time ME Specialist.

We are incredibly proud to have Sarpreet Sidhu as part of the ASP team and wish her continued success in achieving greater heights. Her dedication and professionalism are truly inspiring.


By Ramakrishna Malkapuram, Service Delivery Manager

Great Attitude
is Everything
-Guled Hussein

Guled Hussein

It gives me great pleasure to recognize and appreciate an outstanding member of our ASP team at Pearson International Airport – Guled Hussein. Guled exemplifies an “over and above” attitude, consistently going the extra mile to ensure team success. His proactive approach and willingness to take on additional responsibilities have been instrumental in achieving our operational goals at Pearson Airport, earning well-deserved appreciation from everyone.

On January 20, 2017, Guled Hussein embarked on his journey with ASP in a part-time role as an Airside Gate Break Reliever. His unrelenting hard work, helpful nature, and positive attitude quickly earned him tremendous respect and admiration from supervisors at airside and in the terminal, as well as from the ASP management team at the airport. During this period, he gained valuable experience in various locations at the airport, including Airside Gates, NPSV, the Terminal, and various ad-hoc assignments.

On January 24, 2022, Guled transitioned to a full-time access control guard at the airside gates. His positive attitude, hard work, and willingness to help earned him numerous accolades from everyone at Pearson Airport. On July 4, 2024, he became a certified AVOP holder, bringing him closer to achieving greater heights. On July 24, he earned a well-deserved promotion to Lead Security Guard and was entrusted with the challenging role of leading and managing airside operations as an Airside Supervisor.

Guled demonstrated great temperament and adapted well to his leadership role during a time when airside operations were extremely challenging due to Airside Restoration Construction Capital Projects. His understanding and experience of airside operations, combined with his calm demeanor and presence of mind in challenging situations, made him stand out. Guled is a true team player, always ready to support his colleagues and foster a collaborative environment. His positive attitude and dedication combined with unwavering loyalty and commitment made him a role model within our organization. We are proud to have Guled Hussein as part of the ASP team and wish him continued success in achieving greater heights.


By Dalel Mharbi, Operations Manager

A big Thanks to All the Cart Handlers

Throughout Winnipeg’s harsh winter conditions, we want to express our deepest gratitude to all cart handlers. These dedicated individuals spend the majority of their shifts outside, enduring freezing temperatures that range from 0°C to -47°C.

Gaelle, Ruslan, Cynthia, Bernard, Alex, and Yaroslav have each been essential to our smooth operations. Their vigilance, support, and tireless work ethic have been key to maintaining efficiency and ensuring everything runs seamlessly.

I sincerely appreciate their unwavering commitment and am incredibly proud to have such an exceptional team!