By Keba Walters, HR Business Partner

With the coming of a new season, and back-to- school changes in full swing, ASP is opening its doors to new employees and new roles. As always, we encourage new and existing employees to take a look at the positions we have available on our website and reach out. At ASP, we have a position suited for everyone and perks that make us hard to beat. If any of the openings are a match for you or someone you know, we’d love to discuss an opportunity with you.

Need a Low-Commitment Job that Works with Your School Schedule?

Our casual policy makes it extremely easy to manage other important commitments. At ASP, we only require that you work a minimum of 2 shifts per week. You can add more than that if your schedule is flexible! Reach out to us for an interview as a casual by going to this link: https://calendly.com/d/dkx-k98-bmc

Looking for Community Service Work for Personal Fulfilment or a Future Career Application?

Join our School Crossing Guard Division! Whether you have a passion for working in the community or are looking for community work to apply for a job in law enforcement, our Crossing Guard team is a fantastic option. Send your resume to recruitment@security-asp.com

Looking for Higher-Level Career Development in the Field of Security?

If you’re looking for a role that will set you on a path toward a future role in law enforcement? Look no further. Our Specialist roles in our Commercial division and at Toronto Pearson Airport are our higher-level positions that are available for those who have a few years of previous security experience.

Send your to recruitment@security-asp.com or if you are interested in the aviation sector, to airportrecruitment@security-asp.com

Passionate About Aviation Security and Want to Start Your Career at the Airport?

If you are looking to start your career at some of the largest airports in the country, this is where you start. The airport offers great development opportunities both at ASP and beyond. Please send your resume toairportrecruitment@security-asp.com.

For those of you who don’t quite match these options, our other opportunities at ASP also provide a wide array of benefits to working with us. Both full-time and part-time employees at ASP enjoy the following perks:

  • In-house first aid and use of force training open to all eligible employees looking to learn
  • Medical benefits for all full-time and part-time employees
  • Diversity and Inclusion Program that welcomes all employees and abilities
  • Unmatched in-field experience to prepare you for your next step
  • Annual employee recognition awards program
  • Performance-based reference letters for law enforcement applications
  • Top of the line employee assistance program to ensure mental health & wellness for all employees
  • Employee referral program and employment in multiple provinces and divisions

Our Referral bonus has been increased to $300 per successful hire and probation period. So, if you know anyone who would be a good fit, please reach out to recruitment@security-asp.com or for aviation roles, airportrecruitment@security-asp.com.


By Garinder Grewal, Director, Aviation

ASP is thrilled to announce that more employees have received an Eye on Safety Award nomination from the GTAA. The GTAA Eye on Safety Awards acknowledge and celebrate a culture of safety and security at Toronto Pearson International Airport. The following ASP employees were recently nominated:

Ahmad Jawad Akbari

“The ASP guard Ahmad was at his duty post at check-in aisle 2 this evening when a young child, approximately 5 years old, approached him to say that he lost his parents. Ahmad comforted the child, tried to get information and called the AOC. PRP attended, and Ahmad ran around the Terminal looking for his parents. The child was very comfortable with Ahmad and his comforting demeanor. Between PRP, Ahmad and myself, the parents were found approximately 30 minutes later. Ahmad also found a few mini aircrafts and ensured both the child and his brother were comforted after this scary moment for the family.” – GTAA Manager of Operations.

Mohammad Alla and Ahmad Jawad Akbari

On March 8, 2022, both Mohammed Alla and Ahmad Akbari came across an individual experiencing a medical emergency. Both remained calm and immediately notified all the required parties. They remained in the area and proceeded to do crowd control and diversion so the area would stay clear until the responders arrived. The GTAA and A.S.P. Inc. extend their appreciation to Mohammed and Ahmad for their outstanding contribution to safety and security, and for going above and beyond their dayto-day duties to keep Toronto Pearson International Airport safe.


By Garinder Grewal, Director, Aviation

At ASP our goal is to clearly differentiate us as a “Best in Class” service provider through operational excellence and superior customer service. We are a customer-centric organization, which is why we would like to compliment and thank our employee Sid Ali Hassan for always delivering the kind of customer service we all want to receive. Sid recognizes the importance of approaching customers with respect, friendliness, and a sincere desire to help. Sid is always 100% dedicated to ensuring an excellent passenger experience from curb to aircraft.

Please refer to the email below from one of many customers that were very pleased with Sid’s professionalism and outstanding customer service.

“I’m not kidding when I tell you that this gentleman was the single finest employee I’ve encountered in an airport anywhere around the world. His professionalism, patience, and kindness were remarkable. He was the person who was in charge of keeping folks like me (no ticket, but wanting to see my wife off on her way) from going into the terminal. He must have been more than 6’4” and at 5’6” he could have easily chosen to intimidate, ignore or dismiss me, but, he chose kindness, apologies and assistance.

He found a cell phone so I could call my wife so she would not be worried. He was VERY busy, but not too busy to help. My Jesus’s body in the Eucharist in the Roman Catholic Church. • June 16 – Martyrdom of Guru Arjan Dev Sahib A day observed by Sikhs to commemorate an individual who laid down his life for their people. June 24 – Litha A Pagan and Wiccan festival that begins on the summer solstice and celebrates midsummer. • June 24 – Feast of the Sacred Heart A feast day in the Roman Catholic Church that celebrates Jesus’s physical heart as a representation of his love for all humanity. Employee Spotlight: Sid Ali Hassan By Garinder Grewal, Director, Aviation biggest hope is that you can forward him what I’ve said about him. People doing the sort of job he is doing are confronted with all sorts of abuse on a daily basis just for doing their jobs. I should have made myself more informed about the rules at Pearson so I was prepared. The security guard never suggested this. He only wanted to help me and to do his job. I spent over 30 years as a teacher enforcing rules and trying to be respectful to children while doing so.

I can tell you this gentleman scores 100% when it comes to respect (not to mention kindness and professionalism) and if there is anyway this email could be forwarded to him, I’d like him to know exactly what I’ve said about him. I’m sure there are daily frustrations dealing with unreasonable people. He needs to know that he is making a difference, one passenger at a time!”


By Sarah Jessop, Human Resources Generalist

The world’s rich diversity is reflected in the observances that are celebrated and recognized by our teammates. Knowledge of the following holidays and celebrations can enhance our workplace diversity and inclusion efforts. Throughout the months of April, May, and June a variety of religious holidays, festivals, observances, and spiritual commemorations took place. These events are celebrated and observed by many of us, so in the spirit of respect and comradery, please familiar yourselve with them.

At ASP, we value and recognize
the diverse religious beliefs of
our employees.

April 2022

  • April 2 to May 2 – Ramada
    The holy month of fasting, introspection, and prayer celebrated by Muslims.
  • April 14 – Vaisakhi
    An ancient festival for Hindus that simultaneously celebrates that Solar New Year and spring harvest.
  • April 15 to April 23 – Passover
    A 7-day holiday in the Jewish faith that honors the freeing of the Israeli slaves.
  • April 15 – Mahavir Jayanti
    A Jain holiday celebrating the birth of Lord Mahavira, the founder of Jainism.
  • April 17 – Easter
    The most important day in the Christian faith when they celebrate the resurrection of their Lord and Savior Jesus Christ.
  • April 24 – Feast of the Divine Mercy
    A feast day on the second Sunday of Easter when Christians seek Christ’s forgiveness and grace.

May 2022

  • May 1 – Beltane
    A fire festival celebrated by the Pagan and Wiccan religions that celebrate summer and the fertility of the upcoming year.
  • May 3 – Eid al-Fitr
    An Islamic holiday that marks the end of Ramadan. As it ends fasting, its primary event is a big meal.
  • May 8 – Birthday of Buddha
    The day that Buddhists celebrate the Buddha’s birthday.
  • May 16– Vesak
    The most important Theravada Buddhist festival that signifies the birth, enlightenment, and death of the Buddha
  • May 24 – Declaration of the Bab
    The day that marks the prediction of the Bab as the Messenger of God in the Baha’i faith.
  • May 26 – Ascension Day
    A Christian holiday that marks the 40th day following Easter when Jesus ascended into Heaven.

June 2022

  • June 2 – Ascension Day
    A day celebrated in Coptic Orthodox Christianity that marks Jesus’s ascension into heaven.
  • June 4 to June 6 – Shavuot
    A Jewish holiday that combines a grain harvest and the giving of the Torah on Mount Sinai.
  • June 8 – Race Unity Day
    A day that promotes racial harmony and understanding in the Baha’i faith.
  • June 12 – Trinity Sunday
    A day in the Christian faith that celebrates the three personifications of God (the Father, the Son, and the Holy Spirit).
  • June 12 – All Saints Day
    The day in Eastern Orthodox Christianity that designates the end of the Easter season.
  • June 16 – Feast of Corpus Christi
    The feast day that commemorates the real presence of Jesus’s body in the Eucharist in the Roman Catholic Church.
  • June 16 – Martyrdom of Guru Arjan Dev Sahib
    A day observed by Sikhs to commemorate an individual who laid down his life for their people.
  • June 24 – Litha
    A Pagan and Wiccan festival that begins on the summer solstice and celebrates midsummer.
  • June 24 – Feast of the Sacred Heart
    A feast day in the Roman Catholic Church that celebrates Jesus’s physical heart as a representation of his love for all humanity.

By Paul Parkinson, Director, Finance

The accounting department would like to welcome Maria Romero starting Monday July 4th to the team. Rachel will be joining us as a Payroll Specialist June 13. We will include an employee profile in the next newsletter.

Employee satisfaction is very important to us. No one likes to open their paystub and notice something wrong. Maybe there are missing hours or a charge you didn’t expect. Common deductions that will show on your paystub are for uniforms, health and dental co-pay, or ID deposits. Sometimes a deduction really is not a deduction but a negative, which means it’s being refunded (uniform and ID deposits). If you feel hat the hours are incorrect, first refer to the pay period covered. Then go onto your employee portal to check to see the hours you have worked. If you see hours missing, please reach out to your immediate supervisor to get this corrected. As a habit, you should check your employee portal frequently and before the payroll to avoid any late adjustments.

If you have suggestions on how we can improve our payroll delivery process, please send your comments to aspaccounting@security-asp.com


By Petra Nash, Executive Assistant

On Monday June 6th, ASP Security Services and Airfield Access had the privilege of hosting their annual client appreciation golf tournament at Piper’s Heath Golf Course. With our clients and managers together, we were able to raise $810.00 for the Not in Our City Charity.

Congratulations to Geoff Hebert, Sean Gallagher, and Aimee Spink on their auction item wins!

The day was filled with great weather, fantastic food, and most importantly, our amazing clients.

We thank you for the work you do, and we sincerely appreciate each one of our clients. Thank you for your continued support of ASP and AAI. We are already looking forward to next year’s event!


By Jason White, Manager, Strategic Initiatives

For many people, public speaking instills a dreaded, irrational fear. Just the thought of it makes their blood pressure rise. But public speaking is no different than playing an instrument at a concert. If we didn’t know how play it and hadn’t practiced the music, it would be a disaster. So, when people tell me they have a fear of public speaking, I always ask – have you practiced?

My first time in front of an audience, I was on panel discussion. It was a blistering hot day in July, and it felt like it was 50 degrees Celsius backstage. I peeked out, and the room was packed. I felt very, very unprepared, and I was a trembling, nervous mess. To make matters worse, I had sweat stains under my arms – super embarrassing, right? I survived the experience but vowed to never be unprepared again.

After thinking about the event, my main take away was the need to practice. I started telling personal stories in front of my friends as if I was speaking in public and asked for their feedback, which I took in stride. I also embraced my nervousness and accepted my speaking cadence. While I’m never going to be a professional speaker, I can get up in front of a room and that is ok. I’m also never going to play in an orchestra. So set realistic expectations.

In terms of what to say while speaking in the public, I am a big believer in positive body language and being polite, even if am disagreeing with someone when on a panel. A lot of public speaking is about understanding your audience, reacting to the audience, and being confident.

Avoid looking at your notes and make eye contact with as many people in the audience as possible. Looking at the folks in the back of the room helps to project your voice. Most importantly, being friendly and positive helps create a connection with the audience and gives an air of confidence.

I also like to include personal anecdotes because I know the stories inside out. Before going on stage, I always write a couple of words in my notes to remind me of different stories I could tell, depending on the how the audience is reacting. An amusing story or two can be extremely helpful when you see the audience starting to get restless and a little pizzaz is needed to reaffirm the connection.

Finally, expect the unexpected. For my second public speaking event, the room was super air conditioned, and I was freezing. It felt like I walked out on to the stage as stiff as a board because I was so cold. But I did way better than the first time.


By Debbie Ciccotelli, Vice President, Strategic Initiatives

We have all heard the old saying “change is the only constant in life” and we know that to be resilient, both personally and professionally, we have to face change head on and get to the other side.

The world rarely stands still. Change blows through our lives, sometimes like a breeze, sometimes like wind and most recently like a storm.

Covid-19, and its “variants” turned our lives upside down and as we begin recovery, we are now facing organizational change as we experience role adjustments and leadership and contract change. Many of us have also experienced significant change in our personal lives, such as loss of a loved one, marriage, divorce, promotion, childbirth, health, or financial issues, etc.

We are often uncertain as to whether the changes in our work or personal life will be for the better. The harsh reality that we all must face is that change will never end until we experience that final life-ending change, and even then, life will go on without us.

Change can be challenging for everyone to one degree or another, but just because it’s difficult doesn’t mean it’s bad. Here are some tips to help you better navigate change and adapt with ease.

Accept the Change

Understand that change is a natural part of life, both in and outside of the workplace. By learning to accept that change is a natural occurrence, we can more quickly adapt when it happens. Remind yourself that many of the best opportunities in life show up when we are open to change.

Stay Positive

A positive attitude is essential. Maintaining the ability to view a potential change with a positive attitude is integral to your ability to adjust rapidly. Focus on what could be made possible because of this change.

Get a Fresh Perspective

Getting an outside perspective from friends or family members outside of your home or workplace can have a powerful effect on how quickly you adapt. These conversations can help you realize how rapidly other workplaces change as well. They may be able to be offer advice on how to better cope with the changing environment.

Focus on What You Can Control

When you’re in the midst of a change, the feeling of having no control can often emerge. This sense of powerlessness can set the mind reeling on an emotional downward spiral. But in reality, even in the direst situations, we have some degree of control. The important thing is to try to focus on the things that you can control. This shift in mindset, away from what you can’t control, can leave you feeling happier and more fulfilled.

Practice Good Self-Care

The anxiety and stressors that often surround change can have a direct impact on our bodies and emotional state. Our mental well-being can suffer. That’s why it’s essential to get adequate sleep, exercise regularly, and eat a healthy diet. Attending to your physical well-being is more important than ever. A well-rested and balanced body can better handle the roller coaster of ups and downs that come with change and subsequent transitions.

Set New Goals

Setting a new goal can help to renew your purpose and give you the clarity of focus. It can bring a new mindset shift that directs your energy and propels you forward. Instead of worrying about the change, you can focus on the actions that will move you towards your goal. As you advance toward a new beginning, take stock of what you need to accomplish those goals and identify opportunities that will help you move forward. This can have a powerful impact on your energy and state of mind.

Stay Connected to Coworkers

To maintain your productivity and workplace success, it’s important to stay connected to coworkers as your work environment is evolving. Speaking with coworkers regularly can help you stay plugged in to what’s happening around you.

Become good at asking questions, because the more you know about what is going on in your current workplace, the more confident you will feel. Talking to others can help you maintain your positivity, boost your spirits and increase your energy.

Support Others

Sometimes the best antidote to change-related worry is to stop focusing on yourself and start helping others. Ask yourself: How can I best support a family member, friend or co-worker who is feeling anxious about a change in their life or work?

Answering this question and taking action can help soften the edge of your own change issues while providing greater purpose and meaning to your life.

Learn to Love to Learn

Technology is always changing! It seems you just become accustomed to one procedure, and you must suddenly adapt to a new one. New policies are also being established every day. And let’s not forget the new government regulations that often make our jobs harder. Adapting to change is critical to success.

Achievement-oriented people know that to be able to excel in all they do, and live their lives to full potential, continuous learning must be a lifelong process.

Learning new skills should be constant, no matter how much experience you may have and no matter how old you may be. Focus on the sense of accomplishment you feel when you have learned any new skills or gained knowledge on any topic.

See the Opportunity

With every change comes great opportunity. It may not feel that way at first, but people who can maintain their composure during times of transformation can often find new avenues for growth and advancement. Look for areas where you can gain skills while at the same time strive to understand the new playing field that’s emerging.

Be Patient

Finally, be patient with yourself and others. Adapting to change does not occur overnight. Keep a positive attitude and focus on the benefits and new opportunities change can bring. If it’s a change in your personal life, view adapting to it as a challenge. Just be sure to expect a few bumps in the road along the way. When you experience stages of resistance and uncertainty but are then able to assimilate change and finally conquer it, you will experience an enormous sense of accomplishment, and your self-esteem will be increased.

“The only way to make sense out
of change is to plunge into it, move
with it, and join the dance.”
ALAN WILSON WATTS

Adapting to change can take time and patience. We must accept that change is happening; hone strategies for dealing with the unknown; and then shift our behavior to accommodate new situations and challenges.

It helps to have cornerstone beliefs and cornerstone friends and family members to ground us during periods of especially drastic change, but one of the major strategies for adapting to change personally is simply realizing that you can’t avoid it and understanding that you will get through it. You may even find that new and exciting opportunities show up for you when you learn to accept and embrace change.


By Sarah Miller, Operations Manager, Crossing Guards

Sonia Mehta & Doug Ford

Sonia Mehta & Doug Ford

ASP Security was delighted to have Premier Doug Ford visit a group of our fantastic school crossing guards in Toronto on May 12th. His kind words about how much he values their contribution to keeping the City of Toronto safe were greatly appreciated!

Phil Marinelli

Please join us in congratulating Phil Marinelli on his promotion in May to the Toronto RES/CIC Mobile Patrol Supervisor team.

Phil Marinelli

ASP celebrated its frst School Crossing Guard Appreciation Day this year on March 24th!

George Papachristos (left), Dean Lovric (middle), Sarah Miller (right)

George Papachristos (left), Dean Lovric (middle),
Sarah Miller (right)

On April 13th School Crossing Guard Division Mobile Patrol Supervisor George (GQ) Papachristos received ASP’s CEO Award for Leadership Excellence, presented to him by Operations Manager Sarah Miller and Director of Operations John Stolte.

Congratulations, GQ!

Lola Abraham

Lola Abraham joined ASP in April 2022 as a recruiter for the School Crossing Guard Division in Toronto. She brings a wealth of experience in human resources, customer service, and recruiting.

Her educational background includes a Bachelor of Economics and she is currently enrolled in the Human Resources Management diploma program at Seneca College.

Lola Abraham
Lucy Nguyen

Lucy Nguyen

Please join us in welcoming Lucy Nguyen as the new Front Office Coordinator for Toronto as of May 30th. Lucy’s experience in customer service, human resources, and business management make her a great asset to the team.

Welcome to ASP, Lucy!

Sarah Miller

On May 5th Operations Manager Sarah Miller APP, PST,SAS (center) presented at the ASIS Toronto Best Practices Seminar about the impacts of COVID-19 on security operations for an audience of 200+ security leaders from across Canada.

Sarah currently oversees the School Crossing Guard Division in Toronto

Sarah Miller
Sarah Miller

Kadina McKenzie & Jay Ritchie

Congratulations to Toronto Training Coordinators Kadina McKenzie (left) and Jay Ritchie (right),seen here with National Training Manager David Ramlagan (middle),for becoming certifed in May as StaySafe Use of Force instructors and in April as Rescue 7 First Aid/CPR instructors.

Juleisha Sinclair

The School Crossing Guard Division would like to recognize Juleisha Sinclair for her enthusiasm, positivity, and compassion while crossing pedestrians at her intersection. Juliesha has a glowing personality and is always smiling.

She never forgets anyone’s names and even waves at passing motorists who also honk their horns when they see her.

Thank you Juleisha for your continuing excellence within the team!

Juleisha Sinclair

Toronto star

On April 21st one of ASP’s longest serving crossing guards, Karl Bruckmueller, was featured in a Toronto Star article.

Karl has been supporting children at the Fenside Drive and Lynedock Crescent crosswalk in Toronto for seven years and is well-loved by his community. Thank you for the great work you do, Karl!

Read the article at:
https://www.thestar.com/local-toronto-north-york/ news/2022/04/21/now-86-north-york-crossing-guard- still-loves-his-job.html


Sarah Miller, Operations Manager, Crossing Guards

St. Patrick’s Day Celebration

Page 6Security MattersTM The North York office had a lot of fun on March 17, 2022, by dressing up in green for St. Patrick’s Day.

Back row from left to right:

David Ramlagan, Sarah Miller, Sarah Northrup, Dave Harris, George Papachristos

Front row from left to right:

Kadina McKenzie, Amy Strachan, Keba Walters, Ramakrishna Malkapuram