By Ramakrishna Malkapuram, Service Delivery Manager

Professionalism
& Consistency
-Nevila Karruku

Nevila Karruku

I would like to take a moment to appreciate an outstanding employee of our ASP team at Pearson Airport – Nevila Karruku. She demonstrates an exceptional and dedicated attitude, consistently going above and beyond in her efforts. Nevila has awed everyone with her consistent performance, dedication, and above all, her exemplary work ethic. She played a crucial role in preventing and reporting several breaches of security while discharging her duties during her illustrious career.

Nevila started her journey with ASP in January 2008, and since then, she has consistently demonstrated a professional and friendly demeanor while performing her duties as an Access Control Officer. Her unwavering commitment to assisting supervisors and the TPIA management team whenever needed has been remarkable. Nevila’s dedication and professionalism have established her as a role model within our organization.

Her proactive approach and consistent performance have earned her recognition among her peers and appreciation from our client.

We are incredibly proud to have Nevila as part of our team, and her contributions are truly invaluable. Her work ethic and professionalism are truly inspiring, and we look forward to her continued success and contributions to the team.

This recognition is a small token of our appreciation for her hard work and dedication.

Sarpreet Sidhu – Security Specialist

I’d like to take a moment to recognize an exceptional member of our ASP team at Pearson Airport, Sarpreet Sidhu. She exemplifies an “over and above” attitude, consistently going the extra mile to ensure our team’s success. Her proactive approach and willingness to take on additional responsibilities have been instrumental in achieving our operational goals at Pearson Airport, earning appreciation from our client.

Sarpreet began her journey with ASP as a casual security specialist in March 2022, working on the face mask enforcement program initiated during COVID. She became a full-time employee in September 2022, and her hard work and dedication have since earned her recognition among her peers and appreciation from the client.

Sarpreet’s friendly demeanor, combined with her resolve and curiosity to learn and adapt to different challenges, has made her stand out. After her role as a face mask enforcement specialist, she took on the challenge of the Arrivals Testing Program in T1 & T3 during COVID, enforcing mandatory testing of arriving passengers from outside Canada.

Sarpreet is a quick learner, and her ability to adapt and assist her colleagues has set her apart. Her consistency and dedication were noticed by the ASP management at Pearson Airport, leading to her taking on more challenging assignments such as Patrol, Transborder, Trespass, Terminal 1 Node F, and Terminal 3 AT Level Specialist.

In August 2024, Sarpreet added another achievement to her list when she was selected for yet another challenging task of transporting medical emergency responders from the public side of the Pearson Airport into the restricted area. Her unwavering commitment and hard work made her one of the top Medical Emergency (ME) Security Specialist at Pearson Airport. In November 2024, she became a full-time ME Specialist.

We are incredibly proud to have Sarpreet Sidhu as part of the ASP team and wish her continued success in achieving greater heights. Her dedication and professionalism are truly inspiring.


By Ramakrishna Malkapuram, Service Delivery Manager

Great Attitude
is Everything
-Guled Hussein

Guled Hussein

It gives me great pleasure to recognize and appreciate an outstanding member of our ASP team at Pearson International Airport – Guled Hussein. Guled exemplifies an “over and above” attitude, consistently going the extra mile to ensure team success. His proactive approach and willingness to take on additional responsibilities have been instrumental in achieving our operational goals at Pearson Airport, earning well-deserved appreciation from everyone.

On January 20, 2017, Guled Hussein embarked on his journey with ASP in a part-time role as an Airside Gate Break Reliever. His unrelenting hard work, helpful nature, and positive attitude quickly earned him tremendous respect and admiration from supervisors at airside and in the terminal, as well as from the ASP management team at the airport. During this period, he gained valuable experience in various locations at the airport, including Airside Gates, NPSV, the Terminal, and various ad-hoc assignments.

On January 24, 2022, Guled transitioned to a full-time access control guard at the airside gates. His positive attitude, hard work, and willingness to help earned him numerous accolades from everyone at Pearson Airport. On July 4, 2024, he became a certified AVOP holder, bringing him closer to achieving greater heights. On July 24, he earned a well-deserved promotion to Lead Security Guard and was entrusted with the challenging role of leading and managing airside operations as an Airside Supervisor.

Guled demonstrated great temperament and adapted well to his leadership role during a time when airside operations were extremely challenging due to Airside Restoration Construction Capital Projects. His understanding and experience of airside operations, combined with his calm demeanor and presence of mind in challenging situations, made him stand out. Guled is a true team player, always ready to support his colleagues and foster a collaborative environment. His positive attitude and dedication combined with unwavering loyalty and commitment made him a role model within our organization. We are proud to have Guled Hussein as part of the ASP team and wish him continued success in achieving greater heights.


By Dalel Mharbi, Operations Manager

A big Thanks to All the Cart Handlers

Throughout Winnipeg’s harsh winter conditions, we want to express our deepest gratitude to all cart handlers. These dedicated individuals spend the majority of their shifts outside, enduring freezing temperatures that range from 0°C to -47°C.

Gaelle, Ruslan, Cynthia, Bernard, Alex, and Yaroslav have each been essential to our smooth operations. Their vigilance, support, and tireless work ethic have been key to maintaining efficiency and ensuring everything runs seamlessly.

I sincerely appreciate their unwavering commitment and am incredibly proud to have such an exceptional team!


By Dalel Mharbi, Operations Manager

Announcement: Dina Kordina Promoted to Supervisor

I am thrilled to announce that Dina Kordina has been promoted to Supervisor at the YWG Airport! Dina began her journey at the airport in 2022 as a Customer Service Representative. Dina began her journey at the airport in 2022 as a Customer Service Representative. With her strong personality, dedication to helping passengers, and unwavering support for her coworkers, Dina quickly proved herself to be an excellent fit for leadership. In 2024, she stepped into the Acting Supervisor role, and as of January 2025, Dina has officially taken on the position of Supervisor.

Dina exemplifies the values of hard work and commitment, making her a vital contributor to ASP’s Customer Service team.

In her free time, Dina enjoys spending quality moments with her family, reading, and playing board games. This year, she has also set an exciting goal: to conquer one of Manitoba’s most challenging hiking trails!

Please join me in congratulating Dina on her welldeserved promotion. We are confident she will continue to shine and achieve great success within ASP!

Meet Navneet by Dalel Mharbi, Operations Manager

Navneet is a dedicated and hardworking employee, recognized for her kind demeanor, confident personality, and strong commitment to teamwork. Her unwavering support for her colleagues and positive energy make her an invaluable member of our team.

Since joining the airport in 2023, Navneet has consistently uplifted those around her. In December 2024, she stepped into the role of acting supervisor, where she has excelled as a dependable leader and a vital support to the team.

Outside of work, Navneet has a passion for Italian cuisine and spends her free time learning to create delicious Italian dishes. Her enthusiasm and talent extend beyond her role, showcasing her dedication to personal growth and new experiences.

I am confident that Navneet has an incredibly bright future with ASP, and we are excited to watch her continue to grow and succeed.


By Anissah Dia, Service Delivery Manager


By Shine Mathew, Operations Manager

Taylor Swift performed six sold-out “Eras Tour” shows at Rogers Centre in Toronto on November 14, 15, 16, 21, 22, and 23, 2024, and ASP’s team at the TTC Union subway station was on hand to ensure everyone was safe and secure when going to and from the big event.


By Neeru Panjwani, Director of Operations

Please join us in welcoming new office and management team members that joined ASP in Q1 of 2025!

Parul Srivastava – Front Desk Administrator, North York

Parul joined ASP in Jan 2025 as the Front Desk Administrator at our North York office. Parul is supporting the RES/CIC division by assisting with reception, inventory management, new hire tasks, recordkeeping, and other related duties. Parul’s previous experience and education make her a valuable asset to the team, and we are immensely grateful to have her join us. She can be reached at psrivastava@security-asp.com.

Farhad Mohammad – Operations Manager, Aviation

Farhad joins us as Operations Manager for our Security Operations at Billy Bishop Toronto City Airport (BBTCA). With over ten years of security experience at organizations such as GardaWorld, Paladin, and the City of Toronto, Farhad is highly skilled in managing CRM systems, Access Control Management, Standard Operating Procedures, and much more. Farhad spent time with the ASP team at Pearson Airport for a detailed orientation before starting his role at BBTCA. Farhad will report to Garinder Grewal, Director of Aviation Operations.

Kirsten Gardner-Lichach – Payroll Specialist

Kirsten joins our Finance and Accounting department as a Payroll Specialist and will report to Paul Parkinson, Director of Finance. Kirsten will support all aspects of payroll and further assist in smooth day-to-day operations of payroll functions and duties. She will manage the end-to-end payroll process and will work with other departments such as resource planning, HR and operations for effective and error-free payroll.

Please extend your warm welcome to our new members of ASP family.


By Neeru Panjwani, Director of Human Resources

This article provides information regarding the Canadian Dental Care Plan. We hope that this information will help you and your family use these benefits. Please be advised that ASP does not have any influence on how you use the program benefits and this is information is for awareness purposes.

The Canadian Dental Care Plan (CDCP) is a Federal government program that provides dental coverage for Canadian residents who do not have dental insurance and have a household income of less than $90,000 per year. The plan aims to reduce financial barriers to oral healthcare by offering a subsidy for various dental procedures, with eligible individuals being responsible for a co-payment based on their income level. The CDCP is administered by Sun Life on behalf of the government.

Know Before You Go

Depending on your family’s income, you may need to pay a percentage of the cost. The federal government will only pay a portion of the CDCP fees and you will be responsible for additional charges known as co-payments. This means that for many patients, treatments covered by the CDCP will not be free and only part of the cost of the procedure will be covered. You will have to pay these amounts directly to your dentist, if:

  • your adjusted family net income is between $70,000 and $89,999; and
  • you agree to dental care that the CDCP does not cover

Below is the co-payment breakdown based on adjusted family income.

Adjusted Family Net IncomeHow much will the CDCP coverHow much you will cover
Lower than $70,000100% of eligible oral health care service costs will be covered at the CDCP established fees.0% of the CDCP established fees.
Between $70,000 and $79,99960% of eligible oral health care service costs will be covered at the CDCP established fees.40% of the CDCP established fees.
Between $80,000 and $89,99940% of eligible oral health care service costs will be covered at the CDCP established fees.60% of the CDCP established fees.

In addition to the co-payment requirements listed above, many of the established fees covered by the Federal government do not meet the full cost of the dental treatment. The difference will be your responsibility.

Preauthorization required for certain services

Starting November 1, 2024, a wider range of essential treatments, including partial dentures, crowns, and higher levels of sedation became available to CDCP patients through the launch of preauthorization. This expansion offers patients access to more care options.

The preauthorization process means that, while dentists recommend the best treatment based on their expertise, certain procedures need to be approved in advance for them to be covered under the CDCP.

The final decision to provide coverage rests with Sunlife and/or Health Canada. For patients, this process may require an additional waiting period. It’s advisable to discuss potential treatment options with your dentist in advance.

Applying and the CDCP welcome package

Appy online at: https://www.canada.ca/en/services/ benefits/dental/dental-care-plan/apply.html Your CDCP welcome packages may take up to three months to arrive from the time you apply. Your coverage start date will be included in the welcome package and may vary based on when you apply and when your application is processed. This means that you cannot receive care under the program until you have received your CDCP card and the official start date. Appointments can only be scheduled on or after your coverage start date.

Not everyone is eligible for the plan at the same time

The federal government is rolling out the CDCP coverage in stages. Health Canada is using a staggered approach to patients’ eligibility for care based on their registration date and age cohort.

Currently, the CDCP provides coverage for specific groups, including seniors aged 65 and over, children under 18, and adults with a valid federal Disability Tax Credit certificate. Full expansion is planned in 2025, with applications opening to remaining eligible Canadian residents.

Who Qualifies for CDCP

Individuals must meet all of the following criteria to be eligible for Canadian Dental Care Plan (CDCP) coverage.

  • No access to a dental plan, meaning:
    • no coverage through employer or a family member’s employer benefits; including health and wellness accounts;
    • no coverage through pension (previous employer) or a family member’s pension benefits; or
    • no coverage through a purchased plan by yourself or by a family member or through a group plan from an insurance or benefits company.
  • an adjusted annual family net income of less than $90,000;
  • be a Canadian resident for tax purposes; and
  • have filed their tax return in the previous year.

Canadian residents who have access to dental benefits through a social program offered by their province or territory and/ or by the federal government will be eligible for the CDCP if they meet all the eligibility criteria.

Patients who decide to opt out of benefits available to them from their employer, school, etc. will be considered by the federal government as someone who has access to dental plan. This means if you decline dental coverage through your/ your spouse’s employment benefits, you will not be eligible for the CDCP.

Is CDCP intended to replace existing insurance coverage

The Canadian Dental Care Plan (CDCP) is not intended to replace existing dental coverage. It is important that Canadians do not drop their existing coverage, as they might not be eligible for the CDCP if they do.

The CDCP is designed to provide coverage for Canadians who do not have an existing dental plan.

The Canada Revenue Agency now requires employers to report on their T4/T4A whether their employees and their families had access to dental plan coverage, including spending and wellness accounts.

Are Individuals with existing coverage through government programs eligible?

If you have dental coverage through a provincial, territorial, or federal government social program, you can still qualify for the Canadian Dental Care Plan (CDCP). If you meet all the eligibility criteria, your coverage will be coordinated between the plans to ensure there are no duplications or gaps in coverage.

Useful link for more details: www.canada.ca/en/services/benefits/dental/dental-care-plan.html


By Laurel Woodhouse, H&S Manager

The cold temperatures and icy conditions that are often a part of Canadian winters can cause hazards at the workplace.

  • Cold stress—Exposure to the cold can lead to frostbite and hypothermia. Hypothermia—The body can no longer maintain its core temperature, causing persistent shivering, confusion, and poor coordination.
  • Frostbite—Parts of the body are exposed to extremely cold temperatures or come into contact with cold objects, causing the tissues to freeze.
  • Slips and falls—Ice, snow, slush, wet surfaces, and mud (during a thaw) can cause slips and falls. A slip on the ground can cost you weeks off work. A slip at height can cost you your life.
  • Carbon monoxide (CO)—CO is a clear, colourless gas that you can’t smell or taste.

It interferes with your body’s ability to use oxygen. Even in small doses, it can kill you.

Controls

Wear several thin layers of clothing instead of one thick layer.

  • Wear gloves, as well as a hat or other head covering that can fit under a hard hat.
  • Wear one pair of thick socks or two pairs of thin socks.
  • If you get hot when you’re working, open your jacket but keep your hat and gloves on.

To prevent slips and falls:

  • Clean the ice and snow off the soles of your boots and from access areas and work platforms.
  • Use sand, salt, or other de-icing material. (Ice often forms on the underside of platform materials, so don’t just turn them over.)
  • When working at height, be extra careful in the morning since there may be new frost and snow.
  • Watch your footing. Platforms may be clear in sunny areas but icy in the shade.
  • When walking, have at least one hand free to help keep your balance and cushion a fall.

To prevent exposure to CO gas:

  • When heating an enclosed space, use an indirect-fired heater.
  • Check propane vehicle-cab heaters for leaks and proper venting.
  • Operate engines outdoors when possible.
  • When engines must be operated indoors, take the following precautions: Choose electric rather than fuel-powered equipment; make sure the area is well ventilated; keep doors and windows open and use fans to bring in fresh air; monitor CO levels regularly with a gas detector.


By Laurel Woodhouse, H&S Manager

ASP Security is excited to announce that we recently deployed SafetyCulture, industry leading software designed to enhance the reporting of health and safety incidents as well as concerns related to the workplace. This innovative tool will streamline our processes and promote a safer work environment for all employees.

As part of our commitment to health and safety, supervisors are now required to report any work-related injuries or illnesses through the SafetyCulture platform. This proactive approach ensures that we capture and track health and safety concerns so they can be addressed promptly.

You may notice emails with the subject line “SafetyCulture” in your inbox. These communications will provide updates and information regarding your health and safety at work, so please keep an eye out for these important messages.

By utilizing this platform, ASP Security aims to equip employees with the necessary knowledge, tools, and processes to work safely and uphold high standards.

Looking ahead, we plan to expand the SafetyCulture tool to allow for direct reporting of workplace violence, harassment, bullying, sexual harassment, or discrimination to Human Resources. Our goal is to implement this feature before the end of 2025, further enhancing our commitment to a safe and respectful workplace.

Together, let’s work towards a safer and healthier work environment!