Social media networks are now a substantial part of every business in one way or another, and the benefits of using social media are great.

Social Media provides increased brand awareness. It is the most cost-effective digital method used to syndicate content and increase business visibility. When a company implements a social media strategy it ultimately increases the brand recognition.

Every post made on a social media platform opens up a world of new contacts you can connect with. Posting three times a week lets employees and clients learn more about your business. Whether it is available career opportunities, new initiatives, or a motivational quote, social media will allow you to get your message to your following in just minutes.

Unlike awkward phone calls or lengthy emails, social media can also be beneficial when it comes to customer service. In a business where customer service is a high priority, having social media as a platform to connect with employees and clients lets us resolve any questions more efficiently. This leaves the employee happy, which in turn allows for better customer service. Providing quick and responsive posts on social media can not only answer a question an employee was asking, but it can also help someone who is frustrated. A quick get-to-the- point answer may increase your customer service meter.

Employees and clients are always looking for new updates from the companies they follow. By providing consistent, concise and credible updates, our following will strengthen and expand. Follow us on Twitter, Facebook, and Instagram for updates on employment opportunities, employee engagement, ASP activities etc.

The ASP brand is continuing to develop and grow. When this organization started in 2001, the focus was on airside security requirements at Toronto Pearson Airport.

Now, our company is responsible for so much more; not just for aviation security and customer service in Toronto and other airports, but also at major arenas and stages, critical business structures and even your children’s daily crossing to and from school in two major areas of Toronto.

Each of these contracts has required specific technical elements and customization – that’s what helps us to get new business. But just as important as getting additional work is keeping it, and we do this by knowing our customers.

We know that our customers value attention to detail, dependability, promptness and competence. We know that they also want information shared readily and they want to know that we are doing all that we can to excel in the service we provide.

As Vice-President at ASP, I want to remind all of our employees that our customers aren’t just our external clients and their passengers/guests/tenants etc. We are each other’s customers. Your co-workers are your internal customers. Your peers want dependable colleagues who share information and treat each other with respect and understanding. The more that we can foster this culture in our own company, the better we will be at providing this to our external clients. I encourage you to consider this as you arrive to work each day and I promise that you will feel the positive returns from this effort.

Did you know?

Fact: Every two weeks, ASP processes over 1,000 paycheques.

We have a standard of trying to reply to everyone’s email within 24 hours. However, sometimes employees will submit a request, and if they do not receive a response right away, they will email again and again, each time becoming more frustrated. Along with cluttering up our inbox, this takes time away from responding to others in a timely manner or interrupting the payroll process.

Benefits Corner

1. Ensuring You are Covered
   Getting married? Having a baby? Congrats! We want to ensure you and your eligible dependents are properly covered, so it is very important you notify us of new life situations, such as:

• Marriage or divorce
• Birth or adoption of baby
• Spousal job loss

Help us ensure all your eligible family members are covered under our plan, so please advise Human Resources when you experience these changes.

2. Choosing Your Beneficiary
As life evolves, it is important to periodically revisit your decisions regarding your designated beneficiary. This is the person (or your estate) you named to receive proceeds of your Life benefit.

Here is the tax treatment for various beneficiaries:

• An individual: This person will receive the Life benefit tax-free.
• Your estate: If your estate is named as beneficiary, it will be subject to tax.
• If you did not assign a beneficiary, any benefit will automatically go to your estate.
• Children: Children under 18 cannot receive an insurance benefit and you must appoint a trustee for them. If this is not done by you, the court will appoint one for them in the event of a claim

In order to ensure that your beneficiary designation is up to date, please complete the Empire Life Group Change Form under section 7 and 8 and return the original signed copy to Human Resources.

Insurance companies require original signed forms for designations, changes to designations or for claims. Faxes and photocopies are not acceptable and may jeopardize payment of a benefit to your intended beneficiary.

Get your running shoes ready! We’ve sponsored Toronto Pearson’s Runway Run and registration is now open. Join us on the runway Saturday, September 21st for a fun, one-of-a- kind 5K Run or 2K Walk, benefitting the community.

Learn more and register today! https://www.torontopearson.com/runwayrun/

#RunwayRun #ProudSponsor

We have been working tirelessly to develop and deploy a new reporting system for our frontline teams.

The reporting system promised to allow us to capture more accurate and valuable data from our Agents and Guards. We are happy to announce that we have launched these prototype reports at two of our aviation sites and the data is pouring in.

Utilizing the information collected, we have begun building our custom dashboards for clients at these sites. The information contained ranges from Airside Training exercises and training time to FAQs asked by the public in various key areas. This data will help illustrate ASP’s commitment to safety through recurrent training and even assist with improved wayfinding and signage throughout the facilities in which our teams are deployed.

There are exercises to do at your desk which can really improve your well-being.

There are many exercises designed for people who are busy working a desk job and don’t have the time for a normal exercise routine. Work can get stressful and it’s nice to be able to take a break, relax, and refocus on your task at hand.

Below, you’ll find some exercises designed to keep you in shape and help calm your mind when you need it most.

1. Leg Planks

Strengthen your legs while sitting at your desk. No one will even know you’re getting a workout! Simply sit on the edge of your chair with your knees bent and feet on the floor. Extend your right leg out in front of you until it’s straight and parallel with the floor. Hold this pose for 10-15 seconds, release, and repeat with your other leg. Do the exercise five times on each leg.

2.  Foot Drill

Another exercise to do at your desk is a Foot Drill. Remember how football players tap their feet in place while at practice? You can do the same thing at your desk! While seated, try tapping your feet for 30 seconds at a time – or longer if you can!

3.  Shoulder Raises

These are a great way to relieve tension in your neck and back. Raise your shoulders up toward your ears, hold for 15 seconds, and relax. For an even bigger stretch, do just one shoulder at a time, then alternate five times each.

4.  Back Twists

Relieve more tension in your back by doing a back twist. To start, sit in your chair and place your right arm behind your right hip. Twist to the right side and hold for 15 seconds, then repeat on the other side.

I have met many employees within our organization with tremendous talent and who may not be working in a position to meet their fullest potential.

ASP is a growing company and with growth comes opportunity. Promoting from within is preferred, but the challenge is identifying the right candidate. Below are a few tips on how to get noticed for the purpose of career advancement.

1. Start with the Basics
   Basic qualities like punctuality and deportment may not seem like something an employer would focus on when it comes to escalated positions. But these are deal breaking factors that set a strong impression and stay in an employer’s mind for quite a while. No matter how skilled you are, management will have little confidence in your capability if you can’t do the basics.
2. Take Ownership
   Would you do your job any differently if you actually owned ASP? Because an owner is more invested in the success of the company, they tend to go the extra mile – for example, creating a process to make things easier or even just cleaning out a locker that has months of old documents in it. Some workers take the initiative, while some others just turn a blind eye and have the “not my problem” mentality. It is easy for employers to see which workers have taken ownership of their job.
3. Impress with Reports
   Managers and clients tend to look at incident reports very closely. If you are involved in an incident and are requested to complete a report, remember that you now have a captive audience of people in a position who can contribute to your promotion. Be sure to include the 5 W’s and all relevant detail.
   You have an even greater opportunity to impress if you are involved in electronic reporting since these tend to get read by high-ranking individuals more often. Several ASP employees who excelled in reporting have moved over to GTAA Security.
4. Keep in the Know
   There have been several coordinator, management and administration positions recently, with very few internal applications. You may not receive a notification when an opportunity within ASP arises, so it’s important to regularly check the careers section of the ASP Website. Salaried and non-salaried positions are found on the careers section of the website, while the hourly positions can be found by clicking on the “Internal Opportunities” link.

Does Social Media Boost Employee Engagement? Social media has become a great tool for companies to use in order to promote employee engagement. Many employees are not actively engaged at work, and, as a result, many employers are turning to digital tools to help them with employee engagement.

Given the prevalence of social media sites, the use of the digital space to create more employee engagement makes sense. Using platforms such as Facebook or Instagram makes it easier to post longer articles or updates on the company, whereas Twitter can provide up-to-date news within the company. Providing your employees with multiple channels to engage with the organization helps them feel more connected. This improves engagement over time.

One way to boost employee engagement via social media is through recognition. Many individuals feel disengaged with the company they work for because they do no receive feedback or recognition on a job well done. Social media makes recognition a simple, streamlined, and achievable task for managers and supervisors.

Social media can also be used for posting current internal and external career opportunities within the company. Utilizing your following can draw more attention to roles you are looking to fill. This may, in turn, result in employee recognition for referrals.

Social media has become a great source to utilize for company updates, career postings, job fairs as well as updates on company events. Follow us on Facebook, Instagram and Twitter to get the latest updates.

Facebook: A.S.P. Incorporated

Instagram: @asp_security

Twitter: ASPSecurity

With a fantastic season, the Toronto Raptors went into the playoffs with one goal, which was to win, and they did just that! The Toronto Raptors are the 2019 NBA Champions.

With 24 years of hard work, the team utilized their skills and performed better than ever. Seeing the development of the players, team as well as the coaches has been wonderful.

As an employee of ASP and due to the nature of our business, you may find yourself facing the media.

If you are in front of the media during an event or a crisis and appear rude, unsympathetic and insecure, that can damage the reputation of ASP and our clients. If you come across as calm and collected or even apologetic, you can enhance ASP and our client’s reputations.

How can we get it right? Prepare, because media likes controversy and may take advantage of individuals who seem unsure and unprepared. Preparing is having a strategy in mind when dealing with a crisis and media may be present. If you are in a situation, small or large, and the media is present, you can follow these tips to help ASP as a brand and uphold our client’s reputation.

1. Stay calm and professional.

Talking to a reporter can be difficult. Keep your responses light; don’t make jokes as you may be quoted out of context. Remember the reporter is looking to make news from what you say.

Stick to confirmed facts and don’t offer more information than required. Most importantly, act normal and relax to avoid sounding insincere or unsympathetic. Offer reassurance to all people involved whether it be the media, staff or coworkers. First impressions matter, so speak clearly and confidently.

2. Never say anything you wouldn’t want published.

There is no such thing as ‘off-the-record’ when talking with a reporter. Anything you say can be used without permission to publish online or print. Be accurate and truthful in everything you say. If you are unsure, decline to respond. Example: “I do not have that information”.