By Sarah Miller, Director of Operations and Training, RES/CIC

The ASP Women’s Employee Resource Group recently gathered on Friday, January 23rd, marking its sixth meeting. Thank you to all participants for attending.

Discussion Points:

  • Recruitment of additional worker members, all gender identities welcome – in progress
  • ASP’s annual Engagement Survey – in progress
  • Celebrating International Women’s Day, March 08 2026 – in progress
  • Implementation of a female first aid mannequin in RES/ CIC – completed
  • Ontario PSISB update: 25% of license holders in 2025 were female, up from 15% in 2024 – completed

The WERG is open to new members at any time and is not restricted to female staff only; allies may also apply. If you are interested in joining please email inclusive@securityasp.com. The next virtual meeting is Friday, April 24, 2026 from 10:30am-12:00pm EDT via Microsoft Teams.

The RES/CIC Division is proud to welcome Douglas Hardy as an Operations Manager. Doug joined ASP on December 08, 2025, and is responsible for half of the division’s portfolio of accounts, primarily the City of Toronto respites and the QuadReal residential sites. Doug’s valuable industry experience is a welcome addition to the management team, and we are pleased to have him supporting the organization.

New RES/CIC Site Acquisitions

Exhibition Grounds / Better Living Centre Mobile Patrols (City of Toronto) on December 15, 2026

Metrolinx Network Operations Centre (Metrolinx) on January 02, 2026

Herkimer Street Apartments (Q Residential) on January 21, 2026

Halton Regional Centre Mobile Patrols (The Regional Municipality of Halton) on January 26, 2026


By Douglas Hardy, Operations Manager, RES/CIC

An Awesome Job!

I am writing to formally command S/G’s Manmohan Singh Janjua and Firdos Mansuri for their professionalism exemplary conduct during a recent incident which took place on January 11th, 2026, at 1 Strachan, in which individual was falsely accused and understandably distressed.

Throughout the situation both S/G Manmohan and Firdos demonstrated a high level of professionalism patience in emotional intelligence. Their ability to remain calm communicate clearly and de-escalate tensions played a crucial role in keeping the individual calm and preventing this situation from escalating further. Their actions reflected sound judgment and a strong understanding of conflict management and respectful engagement.

Awesome Job Manmohan & Firdos!

Outstanding Situational Awareness

I am writing to formally command Security Specialist Khaldoun Alchaar for their outstanding actions and professionalism during the recent incident at 351 Lakeshore Blvd East on Tuesday January 6th, 2026, at approximately 1:20pm.

Security Specialist Khaldoun while on duty observed Police onsite and approached to ask if they could be of assistance. Police advised Security Specialist Khaldoun they were looking for someone who was reported to have a gun on them heading to the shelter. Police showed a picture and Security Specialist Khaldoun recognized the individual. Security Specialist Khaldoun went into the shelter and confirmed the individual was onsite. Security Specialist Khaldoun calmly approached the individual and asked if they could come to the front counter for a second. When the individual arrived at the from counter Police were there to arrest the individual. After Police searched the individual’s bag they did recover a gun.

Security Specialist Khaldoun calm demeanor situational awareness and inherence to proper security protocols played a crucial role in ensuring the safety of shelter residents, staff and responding police officers.

Incidents of this nature require courage composure Anna strong commitment to public safety.

Well done, Khaldoun.

Outstanding Professionalism

I am writing to formally commend S/G Jesse Ifrah for his outstanding professionalism, quick thinking, and decisive action during a recent medical emergency that occurred outside 195 Princes Blvd, The Better Living Centre on December 24th, 2025.

S/G Jesse while patrolling observed an individual on the ground and appeared to be experiencing a medical episode. S/G Jesse took immediate action and once he realized the individual was not well, placed them in the recovery position and called 911. Emergency Services attended the site and took over the scene.

S/G Jesse’s Quick actions may very well have saved a life. Great job, Jesse.

Quick Thinking Saves a Life

I would like to formally commend Security Specialist Didarkaran Lakhesar for their exceptional actions on Sunday December 28th, 2025, at 129 Peter Street Toronto where they Responded to a medical emergency involving an individual who was experiencing an overdose.

Security Specialist Didarkaran’s Quick thinking, calm demeanour, and decisive response were instrumental in saving a life. By recognizing the severity of the situation, Security Specialist Didarkaran immediately initiated the appropriate emergency procedures including administering Narcan as well as CPR.

Situations such as this require courage, composure, and strong judgment under pressure. Security Specialist Didarkaran Actions not only prevented a tragic outcome but also reflect the highest standards of our security team and the values we strive to uphold.

Amazing job Didarkaran.

Acting Decisively to Prevent a Tragedy

I would like to formally commend Supervisor Snayveer Singh for their exceptional actions at 81 Elizabeth Street Toronto on December 23rd, 2025, at approximately 12:30 PM. During her shift, Supervisor Snayveer identified and responded promptly to a situation involving a female individual who was at risk of potential physical and sexual assault.

Guard Snayveer’s actions demonstrated a high level of situational awareness, sound judgment, an adherence to safety protocols. Most importantly Guard Snayveer’s calm and controlled response help deescalate the situation, ensuring the individual’s immediate safety, and prevented further potential harm. Guard Snayveer conducted herself with professionalism respect and sensitivity during a highly stressful and critical moment. Guard Snayveer’s ability to act decisively while maintaining dignity and care for a vulnerable individual reflects the highest standards expected of a security professional.

Guard Snayveer’s actions not only protected someone in need but also reinforced a sense of safety and trust within the shelter environment. This incident serves as a strong example of the positive impact and dedicated and welltrained security personnel can have on the communities they serve.

Amazing Job Snayveer.

EXCELLENCE SHOULDN’T BE A SECRET. At ASP, we know that “Security Matters™” because of the people behind the uniform. Did you witness a team member go above and beyond? Did a colleague’s quick thinking turn a challenge into a win? Don’t let a great story go untold. Send your spotlight stories to hr@security-asp.com.


By Neeru Panjwani, Director, Human Resources

Please join us in welcoming new office and management team members that joined ASP in Q4 of 2025!

Claudia Amaral

HR Business Partner, Aviation & K9

Claudia Amaral has joined ASP as our new HR Business Partner for the Aviation and K9 Divisions. She brings a strong background as a seasoned HR leader, with extensive experience supporting both unionized and nonunionized environments, conducting complex workplace investigations, driving employee engagement programs, and partnering with leadership to advance organizational goals.

Claudia’s experience spans both the public and private sectors. Most recently, she served in HR Business Partner and HR leadership roles across diverse industries, including Manufacturing and Distribution, Healthcare, and Public Health Services.

Reporting directly to Ms. Neeru Panjwani, Director, Human Resources, Claudia will oversee Aviation and K9 HR operations, provide advisory services to leaders and employees, and support strategic HR initiatives across both divisions.

Claudia can be reached at camaral@security-asp.com.

Please join me in welcoming Claudia to ASP and wishing her every success in her new role.

Dennis Fung

HR Business Partner, Residential & Commercial (Res/CIC)

I am equally pleased to announce that Dennis Fung has joined ASP as the HR Business Partner for the Residential & Commercial (Res/CIC) Division. Dennis brings eight years of progressive HR experience, with strong capabilities in recruitment, HR administration, health and safety, labour relations, and workplace investigations.

His previous roles include HR Generalist positions in long-term care and manufacturing environments, where he supported full-cycle HR operations, policy development, compensation processes, and union-related matters.

Reporting to Ms. Neeru Panjwani, Director, Human Resources, Dennis will lead HR support for the Res/ CIC Division and partner closely with operations teams to strengthen the employee experience and ensure compliance with HR programs and legislative requirements.

Dennis can be reached at dfung@security-asp.com.

We are excited for Dennis to bring his energy, expertise, and people-centred approach to the ASP HR team. Please join me in welcoming him and wishing him great success.

Kamal Singh

Service Delivery Manager, Toronto Pearson International Airport

Kamal Singh has joined ASP as the Service Delivery Manager at Toronto Pearson International Airport.

Kamal brings more than 25 years of experience across multiple industries and has developed strong leadership skills throughout his career. He has proven expertise in change management, project management, and organizational improvement, along with extensive experience in staff management, operations planning, customer service, financial management, and technology development, implementation, and enhancement.

Kamal has worked in Federal, Provincial, and law enforcement environments and holds several professional qualifications, including PMP (Project Management Professional), Six Sigma Green Belt, and an MBA.

Please join me in welcoming Kamal to the ASP family. We look forward to the positive contributions and success he will bring through the rest of 2025 and into the new year.

Kamal shall work with and report to Noman Butt – Operations Manager and can be reached at ksingh@security-asp.com.

Welcome to the team, Kamal, and best wishes in your new role.

Douglas Hardy

Operations Manager, Toronto & GTA (Residential & Commercial Division)

Please join us in welcoming Douglas Hardy, who will be joining ASP as Operations Manager – Toronto & GTA, effective December 8, 2025. Douglas brings 15+ years of experience in the security industry, including strong leadership experience in client service management, site supervision, scheduling, training, and operational oversight.

Throughout his career, he has supported diverse portfolios across commercial and institutional environments, with a proven ability to strengthen client relationships, ensure service excellence, and lead teams with professionalism and accountability.

Douglas shall work with and report to Ms. Sarah Miller – Director of Operations (Res/CIC Division) and can be reached at dhardy@security-asp.com.

We are excited to have Douglas join the team and look forward to the experience and leadership he will bring to our operations across Toronto and the GTA.


By Laurel Woodhouse, H&S Manager

At ASP Security, our top priority is ensuring the health and safety of every employee. We are committed to creating a supportive and proactive safety culture.

Here is how we are working towards this goal:

Commitment to Safety

  • We believe in empowering employees to report any safety issues or hazards through ASP’s Safety Management System Software – Safety Culture.
  • Every team member plays a crucial role in keeping our workplace safe by reporting hazards and staying involved with the Health and Safety Committee.

Safety Initiatives

  • Training and Development: All employees receive training on important safety topics in onboarding, annually, and as things change in our ever evolving roles.
  • Open Communication: We encourage everyone to speak up about any concerns or challenges.

Tools and Technologies

  • We utilize advanced tools to ensure our employees can work in a safe environment. ASP will be adding Weather Sensors, a Drive Safe Program, Document Resource Library and real-time communication tools.

Continuous Improvement

  • We’re always looking for ways to enhance our safety practices by better lines of communication to frontline employees and improving investigation process of hazards and near misses.
  • Regular feedback and innovative solutions are key to our success.

Support and Appreciation

  • ASP recognizes and values each team member’s contribution to our safety program.
  • We strive to make ASP a welcoming place for everyone.

Last year you told us through our annual safety perception survey that 88% of employees felt safe working at ASP Security. Let’s move that needle closer to 100% this year.

Thank you for being a valued member of our team and for your commitment to safety. Let’s continue working together to create an outstanding work environment for all!


As we cross the threshold into mid-2026, the security landscape of the Greater Toronto Area (GTA) has reached a state of “Uncertainty and Complexity”. Toronto is no longer just a growing city; it is a global financial and logistical laboratory where the threats are as sophisticated as the systems built to stop them.

For those managing “Trophy Buildings,” international airports, and massive transit hubs like Union Station, the traditional “lock and key” era is over. The 2026 standard is High-Level Threat Protection: a convergent strategy that pairs the biological perfection of Canine Explosive Detection (EDD) with the machine velocity of Integrated Security Technology.

Why 2026 Demands a New Defensive Posture

  • The FIFA Pressure Test: With the 2026 FIFA World Cup arriving in Toronto, security planners are bracing for an unprecedented influx of international visitors and heightened threat levels.
  • Cyber-Physical Convergence: In 2026, a physical breach is often facilitated by a digital exploit. Protecting a facility now requires monitoring both the “boots on the ground” and the “bits on the wire”.
  • The Accuracy Gap: While AI and sensors have advanced, nothing in 2026 matches the speed and mobility of a certified Canine EDD team for clearing densely populated areas.
Future-Proofing Toronto’s Infrastructure

The Biological Edge: Why Canine EDD is the Largest Private Security Asset in Canada

In a city as dense as Toronto, static sensors have limits. ASP Security Services has scaled to become the largest private Canine EDD company in Canada because we understand that biological detection is the ultimate “fail-safe”.

The Science of the Scent

Canines don’t just “smell”; they decode chemical layers.

  • Layered Detection: A dog can discern between multiple ingredients, even when a scent is masked by perfumes or buried in complex cargo.
  • Immediate Alerts: Thanks to a sense of smell far sharper than any 2026 electronic sensor, a canine can identify firearms, explosives, and trace elements almost immediately.
  • Mobility & Speed: Canine teams can search event venues, government offices, and aircraft much faster and with higher accuracy than manual human teams.

Training Above Regulation Standards

ASP doesn’t just meet the provincial baseline; we exceed it. Our program is partnered with ICTS Europe, providing a global pool of over 200 dogs worldwide.

  • Real-World Training: Our handlers and dogs train with real, not pseudo, explosives as required by law.
  • Transport Canada Certified: Every team undergoes an intensive initial course and weekly maintenance training to ensure they meet the rigorous annual certification standards.
  • Aviation-Grade Readiness: Our teams are specialized in Air Cargo K9 screening, working with major carriers to secure the global supply chain.

Convergent Solutions: When Technology Works Hand-in-Hand with Human Service

In 2026, “Software is Eating the World,” and security is no exception. At ASP, we use Convergent Solutions—where high-tech sensors, AI, and mobile platforms empower the handler on the floor.

The ‘Human-in-the-Loop’ Technology Shift

As AI agents become embedded in workflows, a critical reality has emerged: AI is only as safe as the human overseeing it.

  1. Mobile Integrated Support: ASP’s mobile guards and handlers utilize sophisticated software and mobile training apps to stay connected to a central Security Operations Center (SOC).
  2. Access & Egress Optimization: We use technology to secure airport facilities and Class A commercial perimeters, tailored to fit our clients’ specific environments.
  3. Digital Transparency: Through our ISO 9001:2015 certified processes, every sweep, alert, and patrol is logged in real-time.
Future-Proofing Toronto’s Infrastructure

Securing the ‘New’ Downtown: Specialized Protection for Transit and Commercial Hubs

Toronto’s downtown core is no longer a collection of separate buildings; it is a connected ecosystem. As transit hubs like Union Station revitalize, the security challenges expand.

Aviation-Grade Security for Every Sector

Traditionally, high-level threat protection was reserved for airports. In 2026, ASP is bringing that “Aviation-Grade” discipline to:

  • Arenas and Stadiums: Providing K9 sweeps for major league sports and concerts to ensure public safety in high-occupancy zones.
  • Critical Infrastructure: Protecting energy grids and sensitive buildings with specialized tactical specialists.
  • Class A Commercial: Protecting “trophy” high-rises from the rise in professionalized larceny and cyber-physical threats.

The Economics of Resilience: Why Integrated Security is a 2026 Business Imperative

For Toronto property owners, “Resilience” is no longer just a sustainability goal—it is a business imperative.

  • The Cost of Waiting: With average police response times for commercial alarms reaching 42 minutes, private specialized response is the only way to mitigate loss.
  • Liability Mitigation: Utilizing certified K9 teams and de-escalation-trained Ambassadors reduces the risk of viral “use of force” incidents.
  • Brand Protection: A building that is perceived as safe, smart, and responsive attracts high-caliber tenants and protects long-term property value.
Future-Proofing Toronto’s Infrastructure

Security Matters™ Because Your Future Depends on It

As Toronto moves toward the global spotlight of 2026, the baseline for safety has reached a new height. You cannot protect a modern facility with legacy thinking. You need a partner that combines the human touch, the technological edge, and the biological perfection of the world’s best detection dogs.

At ASP, we don’t just provide guards; we provide Security Specialists who take ownership of the sites they protect. Because in the GTA, your reputation is your most valuable asset, and Security Matters™.

Is your facility’s 2026 security plan truly resilient?


By Noman Butt, Operations Manager

We’d like to take a moment to congratulate all the teammates who won during our recent TPIA BBQ event in summer! It was fantastic to see everyone come together, share some laughs, and enjoy a well-deserved break in the sunshine.

Events like this remind us of the strong sense of community and camaraderie that make our workplace special. From the great food to the fun games and friendly conversations, it was a day filled with energy and appreciation for all that you do.

Thank you to everyone who joined us and helped make the BBQ a memorable success. We truly value your hard work and commitment, and we look forward to creating more moments like this to celebrate our incredible team.


By Noman Butt, Operations Manager

We would like to take a moment to congratulate Sophia on her well-deserved retirement! Sophia joined ASP in 2008 and has proudly served at the airport for more than 23 years. Throughout her time with us, she has been a wonderful example of dedication, professionalism, and kindness.

Over the years, Sophia has become more than just a colleague — she’s been a mentor, a friend, and a familiar, friendly face to so many. Her calm attitude, strong work ethic, and willingness to help others have made a lasting impact on everyone she worked with.

While we are truly sad to see her go, we are also very happy for her as she begins this exciting new chapter in life. Sophia mentioned that one thing she’s really looking forward to is not having to wake up at 2 a.m. anymore — and we couldn’t agree more that she’s earned every extra hour of sleep and relaxation!

We also want to thank everyone who came out to celebrate Sophia’s retirement and helped make the day special. A big thank-you as well to Sophia for taking the time to walk through the floor and personally say goodbye to her colleagues — it truly showed how much she cared about her team.

Congratulations once again, Sophia! You will be greatly missed but never forgotten. We wish you all the best in this new chapter filled with happiness, good health, and well-deserved rest.


By Farhad Mohammad, Operations Manager

ASP would like to recognize Tye-riq Blake – Mainland Supervisor for his outstanding conduct.

During a recent interaction, Tye-riq assisted a member of the public and provided accessibility support. This is a crucial part of our service at the Airport as it both fulfils a regulatory requirement as well creates a positive connection with the travelers.

Although Tye-riq is new to his role as a Mainland Supervisor, he has shown great care for his co-workers and members of the public.

ASP is very proud to have dedicated staff who take pride in their work and go above and beyond.

Great job Tye-riq!


By Ramakrishna Malkapuram, Service Delivery Manager (TPIA Aviation)

It is with great pride that we recognize Anmol Bhirgu, an exceptional member of ASP’s frontline management team at Toronto Pearson International Airport. Anmol consistently demonstrates a “go above and beyond” attitude, playing a pivotal role in our operational success. His proactive mindset and readiness to take on additional responsibilities have earned him widespread appreciation from colleagues and, notably, from our client, the Greater Toronto Airports Authority.

Anmol’s journey is a powerful example of how dedication and resilience can transcend borders. From leading mechanical teams in Muscat, Oman, to managing high- pressure shifts at one of North America’s largest airports, his career path reflects unwavering commitment and adaptability.

After earning a Bachelor of Science in Mechanical Engineering, Anmol supervised operations in Oman from 2017 to 2019. Seeking new challenges, he moved to Canada and began his career in security in 2020. He quickly rose to the role of Mobile Security Supervisor, where he oversaw patrols, trained staff, and implemented risk management protocols.

Anmol joined ASP in July 2024 as an Aviation Security Specialist. Within just five months, his leadership and dedication earned him a promotion to Terminal Shift Manager. His work ethic, positive attitude, and eagerness to learn did not go unnoticed—he was soon trained to lead the OSS team as an OSS Shift Manager. Demonstrating consistent excellence, he was again promoted, this time to Airside Shift Manager.

Today, Anmol leads with precision, trains officers, and ensures smooth operations during critical shifts at airside. From securing the terminal to managing airside safety, his contributions have been vital to ASP’s success at Pearson.

We are proud to have Anmol Bhirgu on our team and look forward to seeing him reach even greater heights at ASP.


By Farhad Mohammad, Operations Manager

Mustafa Kallab – August 2025

I am pleased to announce that Mustafa Kallab has been selected as the Employee of the Month for August 2025. Mustafa works as a Security Driver posted airside and has been at Billy Bishop Airport over 2 years. What makes Mustafa stand out is his proactive nature; he can be seen actively patrolling the airside during midnight hours ensuring no trespassers are present and contractors abide by the ATDs.

We are proud to have members on our team like Mustafa that take ownership, pride in their work and contribute in a positive manner!

Congratulations, Mustafa!

Achelle Sublay – September 2025

I am pleased to announce that Achelle Sublay has been selected as the Employee of the Month for September 2025.

Working as a Traffic Guard, Achelle consistently gives it her best. Her positive attitude,willingness to help others and collaborative approach is noticed and sincerely appreciated.

During a recent incident when a passenger was struck by a vehicle, Achelle intervened immediately, assisting the passenger and notifying her supervisor. It is her consistent performance and captivating positive attitude that makes her the Employee of the Month.

Achelle is an outstanding role model for the team, and ASP Security takes pride in recognizing dedicated employees like her.

Congratulations, Achelle!

Navdeep Kaur – July 2025

I am pleased to announce that Navdeep Kaur has been selected as the Employee of the Month for October 2025.

Navdeep currently works as a full-time guard at the Airport Operation Communication Centre (AOCC) and has been an excellent addition to the team.

With a recent scheduled power outage event, Navdeep stepped up to the plate and worked with Julien (Duty Manager) to ensure the power was restored and systems were functioning. As pointed out by Julien, Navdeep provided excellent support, and her knowledge of AOCC was both impressive and thorough.

ASP Security is proud to recognize employees like Navdeep that take pride in their work and contribution to their team!

Congratulations, Navdeep!